Gurugram Galaxy Mall Hotels

"Shreyansh in club lounge made our visit exceptional. One of the best member of staff we met. "

"Great behaviour and service by the staff - especially Shubham and Sumit. Thanks a ton for the executive suite upgrade. "

"Overall a very nice stay here. The rooms are very well appointed and the staff is extremely polite and responsive. The ACs had an issue but the staff helped relocate us as well as made sure everything was working correctly. In addition, they also replaced the AC units promptly. Very good hospitality, would definitely stay with them again. overall 5*****"

"clean well positioned hotel near airport with great quality food buffets "

"The room was spotless. The staff were very courteous. I would highly recommend this hotel. It was a wonderful 2x night stay. "

"Clean rooms great staff good food"

"This stay fell below expectations. Reception was poor. Apart from Abdu and Sourav who were professional and helpful, most staff appeared disengaged, avoided eye contact, and did not offer any sense of welcome. The room size was average but noises were a major issue. Other guests conversations and doors banging, made it difficult to rest. Breakfast selection was limited, with no fresh juices or fresh pastry options. The so-called “fitness studio” is tiny and far from what one would expect at this level. Overall, this property feels closer to a two-star experience. Significant improvements in service attitude and facilities are needed."

"Clean room, accommodating staff and good food. "

"Staff was really wonderful and helpful. The hotel is fine if you just need a place to stay with basic facilities. I did not like the food. Poor quality. "