Puerto Vallarta Galeria Olinala Hotels

"Great location, friendly and helpful staff! "

"The hotel, while not splashy, was absolutely immaculate and the staff incredible. During the lockdown, they fit us three meals a day, they went above and beyond. It’s located on a quiet street but close to everything."

"Love staying at hotel Encino malecon. Have been going for 4 years. They have really done a fabulous job of the the pool area with the tiling and nice loungers and tables and umbrellas. "

"Cleanliness. Staff are very friendly, helpful and attentive ."

"The rooms, while basic in nature, were very clean and the staff made the stay extremely enjoyable. Even during the incident on the 22 March 2026 the staff still showed up and cared about everyone being safe. They definitely went above and beyond every day."

"Great hotel and location, would definitely stay again."

"The hotel was nice, perfect location beachfront, the staff were amazing the only complaint was the room were so outdated! We were on the 3rd floor and the room looked like from a 24hr motel. My friend had a room on the 7th floor and those were brand new! Beautiful rooms, night and day I would say. We didn’t complain about it we just made the best of it. But next time if I stay there I will request 7th floor or a way better room. FYI they charge for everything if you loose your key if you stain the sheets or towels which they were already lol. If you need and iron they lend it to you for only 2 hours. Other than that it was nice. "

"very kind staff and the hotel is beautiful. "

"During the cartel retaliation…the staff at Hotel Eloisa took such good care. Above and beyond ! They made us food and coffee and had such positive attitudes! Also the location is perfect. "