Independent Garwood hotels

"Room was not clean I found napkins in the bathroom and I was supposed to get a king bedroom but at the concierge when I wanted to check in they told me they they are out of king bedroom and they gave me a double queen bedroom "

"Definitely a different type of property. > Room: Beds on a platform one step above the floor. Digital controls. Decent shower. In room fridge would not get cold. TV signal was spotty. Sink did not drain well. Told they had filtered water and ice but the machines did not work. Besides the concern about tripping off the step, the room was fine. > Cafe: I had used their online ordering which took my order and claimed it charged my room. Upon going down to pick it up, I was told their online ordering 'doesn't work'. When I attempted to re-order breakfast they told me they were now serving lunch. When I attempted to order something from the menu, they told me they didn't have it. Each of the three mornings I tried to order they were out (drip coffee, yogurt, sandwich). > Lobby 'private guest lounge': advertised as coffee/tea/water/fruit in the morning, 6 - 10am. Each of the three mornings I went down the 'hot water' was luke warm. Only one day was there fruit. > $45 amenities charge: Supposedly for the gym and wellness classes. The first morning I was there the class was cancelled."

"Parking charges were absolutely ridiculous! $50 to go in & out! Per day!"

"It was OK. Nothing memorable. The elevators were awful. They were three elevators but at any given time only one was working. So with 43 floors and only three elevator elevators, it was a challenge to get up and down every single time. Sometimes the elevator would stop at every floor. The building is old. The location was fine because it was very close to Subway station and there was a restaurant and cafés nearby.. if I had to go for work, it was OK but definitely wouldn’t go back for vacation."

"Great staff, i liked the little store available w/ things I might need at last minute"

"Great place.. just a little expensive"

"In the morning I couldn't receive a receipt that I needed because nobody was there in the front desk. And still haven't been shared after 5 hours passed from the check out time ended. The room was not like the one originally promised to have. Dissappointing."

"Perfect location for all tourist attractions. 5 minute walk to Penn station and 30 minute walk to Central Park, through Time Square."

"I love this place"