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"Front desk was nice and friendly. Room condition was disgusting. Greasy fingerprints all over mirror. Carpet very dirty and stained. Countertops you could see visibly grime and bathroom floors you could see the dirt all over and in grout. Did not look to be touched in awhile other than new trash bags. "

"Everything "

"Staff was very nice, water pressure in tub wasn’t the greatest and there was a huge roach that was in the shower. The staff did ask if we wanted to change rooms but we had too much stuff to move and we were leaving the next day. "

"The room really wasn’t cleaned at all and it was disappointing that the pool wasn’t open when that is one of the main reasons we chose to stay here. But other than that, everything was good. Unfortunately it seems like no hotel has truly clean rooms anymore. But not changing sheets and thoroughly cleaning bathroom is unsanitary and unacceptable."

"Dirty expensive and poor customer care"

"Quirky hotel next to USC. Excellent location. "

"Comfortable room"

"Before I reserved I call them whether the hot tub is working the front desk said yes, however, the manager said it has been broken for 5 months when I checked in. I tried to cancel it with hotel.com. But it was very hard and I stayed in with a big disappointment. The room smells so bad, so I asked to change."

"Bathroom not clean, had beard hair from previous guest. It smelled like previous guest had smoked in the room. Front desk called to ask about the room, which was kind, but we already unpacked and were in bed. They said they could come up and spray something to help with the smell"