Hopewell General Grant's HQ at City Point Hotels

"We stayed one night used the heater and it kept the room very comfortable"

"We got checked in, went to our room and the beds were made but it had not been cleaned and the air condition did not work. They did give us another room and it was fine ☺️"

"Yes"

"Everything was fine"

"Thank you Sara - bianca"

"clean room quiet and safe"

"Smells like smoke when you enter the lobby. The carpet, and chair in the room were so stained and dirty that as a construction worker….. I didn’t want to sit in it. Got bit on my arm with thirty min in the room , so I left immediately. Staff didn’t even want to accept my check out. Even got mad at the notion that my room was unacceptable. I wasn’t there to argue, just to inform them of my decision to leave and why. Be warned, staff refused to refund any of my four nights reservation. Manager refused Expedia the next day as well"

"The pool was indoors but it was too cold for my 8 yr old. The entire property was very clean but needs some upgrades. Everyone was very friendly. "

"The coffee maker was broken, the shower head fell apart, there was no soap in the dispenser, no facial tissues in the dispenser, was charged $10/day parking when the advertised rate was $5/day or $15/week, one elevator was inoperable (and has been inoperable for weeks). I will never stay there again."