Great hotel, good service, free and convenient shuttle bus to airport every 15 minutes, free bus tickets to city center!
Chun-Yu
於 2020 年 1 月住了 1 晚
8/10 不錯
Gang
2019 年 10 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
还不错,做为转机的停留酒店
Gang
於 2019 年 10 月住了 1 晚
4/10 欠佳
真實旅客
2018 年 10 月 16 日
不滿:職員與服務
真實旅客
於 2018 年 10 月住了 2 晚
4/10 欠佳
Eden
2018 年 6 月 25 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Location (shuttle service) and check-in/our time
1) Although Starling Geneva Hotel and Conference Center is located near the airport (which should be convenient for the customers to travel from/to the airport), the hotel does not have appropriate arrangement for its shuttle service. According to its website, the hotel is the largest one on Switzerland. However, it does not provide sizeable shuttle buses and have no bus station at the aiport. This has caused unnessary inconvenience and waiting time to the customers. It is ridiculous that customers need to wait for more than 30 mins for a less than 5-min travelling time.
2) There were only two or three staff working at the reception. I always saw a long queue for check-in/check-out, which should be unacceptable for such a large hotel.
Eden
於 2018 年 6 月住了 1 晚
8/10 不錯
真實旅客
2018 年 3 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨舒適
房間乾淨舒適
真實旅客
於 2018 年 2 月住了 1 晚
10/10 優異
MINCONG
2017 年 6 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常方便,离机场很近
MINCONG
6/10 一般
Sui lung
2017 年 4 月 6 日
讚好:整潔度、職員與服務和住宿狀況
方便展覽活動客人
廁所門用透明玻璃,很不方便。
Sui lung
10/10 優異
Alex (Hong Kong)
2016 年 7 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel.
Helpful and friendly hotel staff. Nice breakfast and nice restaurant for dinner. The swimming pool is large and very nice!
Staff at bar restaurant was great! Our bathroom had a clog that was fixed promptly and there was black hair on floor upon arrival and some safety pins but otherwise great!
Ann
於 2025 年 7 月住了 1 晚
4/10 欠佳
Joyce
2025 年 7 月 8 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Joyce
於 2025 年 6 月住了 1 晚
10/10 優異
Leigh (Birmingham)
家人同遊
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
Convenient to airport and clean.
Leigh
於 2025 年 7 月住了 1 晚
10/10 優異
Karam
2025 年 6 月 30 日
Karam
於 2025 年 6 月住了 1 晚
6/10 一般
Artem
2025 年 6 月 26 日
Artem
於 2025 年 6 月住了 1 晚
6/10 一般
Michael
2025 年 6 月 11 日
Michael
於 2025 年 6 月住了 1 晚
10/10 優異
Christopher Leo
2025 年 6 月 4 日
Christopher Leo
於 2025 年 5 月住了 1 晚
6/10 一般
Duncan
商務旅客
2025 年 5 月 10 日
讚好:整潔度和職員與服務
不滿:住宿狀況
I wasn’t aware that they were renovating the hotel and that half of it is under construction.
The dining and breakfast areas no longer exist and at 35 Swiss fr for a breakfast buffet that I would describe as very average you should probably look for another hotel until the renovation is finished.
Duncan
於 2025 年 5 月住了 1 晚
10/10 優異
Lisa (Southampton)
商務旅客
2025 年 5 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property - ideally situated for the PalExpo with just a 5 minute walk!
Lisa
於 2025 年 5 月住了 4 晚
10/10 優異
Corinne (Pell City)
2025 年 4 月 28 日
Corinne
於 2025 年 4 月住了 1 晚
6/10 一般
Mehbub
商務旅客
2025 年 4 月 28 日
讚好:住宿狀況
不滿:職員與服務
Service is dropping.
Be careful Hotel com charge you for local taxes and than you get charged again for local taxes.
I had an experience where Eve the customer service representative asked me if I need an Arab speaking delicate as she found me an native English speaker, for some rude reason. Had another staff tell me it’s VAT.
Yet the amount of tax is the same. Was most probably charged twice. Couldn’t stand their and be told all kind off excuses.
Was offered a bus pass at 1 am in the morning.
When I ask what it can be used for at these time, they said we don’t know.
This hotel has gone slightly down in customer service.
Had one bathrob
One towel
And the room had a strong aura which for me wasn’t great.
This hotel it seems like it’s concentrated for lay over for the airport and full of other passengers.