Dear Freeman, Thank you for choosing to stay at Bayview Hotel Georgetown recently. It is much shocking to hear of your mentioned experience. Needed action will be taken to "clean" up as we had never had heard of such incident before over here. Thanks again for your feedback.Best regards,Lynne ChoongHotel Manager

Dear Hui-Shan,Thank you for taking the time to share your feedback. We’re sorry to hear you had a less-than-ideal experience with your stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept our sincere apologies for the shortcomings and inconveniences. I hope that you will give us a chance to earn back your trust and we will do our best to give you a great hotel experience on your next visit.Best regards,Lynne ChoongHotel Manager

Dear Chia Hui,Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future.Best regards,Lynne ChoongHotel Manager

Dear Bobbie,Thank you for staying with us during your recent trip to Penang. We are happy that your stay with us went well and hope you have a great time whilst in Penang. Looking forward to welcoming you back again soon.Best regards,Lynne ChoongHotel Manager

Dear Shengcha,My team and I regret to learn that our services did not meet your expectations during your visit. We will be sure to continue reviewing our service and training will constantly be provided to ensure that we serve guests with warm hospitality and excellent service.Best regards,Choong LHotel Manager

Dear Chu Yan,Thanks for your review and feedbacks. Do accept our apologies on the mentioned. Our Housekeeper had been briefed and action will be taken to further rectify.We thank you for staying with us and hope to welcome you back again in the future with betterment.Best regards,Lynne ChoongHotel Manager

Dear Value Guest,Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest.We truly appreciate your support and hope to delight you again on your next visit to Penang. Best Regards,Lynne ChoongHotel Manager

Dear Li-Fen, Thank you for your wonderful review. It is wonderful to learn that you had a pleasant trip and stay here in Penang. We are glad to hear that you enjoyed the hospitality and service we have to offer. We are certain that our staff will be absolutely delighted to hear that you appreciated their efforts so generously. Again, we truly appreciate your support and we definitely look forward in delighting you again in your next visit to Penang. Best Regards,

Dear M T, Thank you for rating us wonderfully. It is great to learn that you had a splendid time in Penang and Malaysia. And we are glad to know you had a pleasant stay with us. We truly appreciate your support and we certainly look forward in delighting you again in your next visit to Penang. Best Regards,

Dear Anonymous, Thank you for your wonderful rating and kind remarks. It has been a pleasure to serve you and it is great to know you had a wonderful experience with us. We are certain that our staff will be absolutely delighted to hear that you appreciated their efforts so generously. We truly appreciate your support and we certainly look forward in delighting you again in your next trip to Penang. Best Regards,

Dear Wai, Thank you for taking your time to review your experience. We hope you had a comfortable stay with us. We would sincerely like to apologize for the drawbacks you may have faced during your stay. We are sorry that you got the impression our hotel is old. Our hotel is one of Penang's historical landmarks and our maintenance efforts are continually ongoing to prevent our guests from experiencing any discomfort during their stay. Thank you for staying with us and we hope to delight you with a better experience in your next visit. Best regards,

Dear Kit Shan, Thank you for your kind review. It is great to hear you had a wonderful experience with us. We would like to thank you for your support and we look forward in delighting you once again in your next visit to Penang. Best Regards,

Dear Lai, Thank you for your review. We hope you had a comfortable and pleasant visit with us and in Penang. We would like to apologize for the slow wifi you have faced during your stay. We are certainly looking into this situation for improvements. Thank you for staying with us and we hope to delight you once again in your next visit to Penang. Best Regards,

Dear Hou Kit, Thank you for your generous review and rating. We hope you had a great experience with us and in Penang. We are glad to hear that you enjoyed the hospitality and service we have to offer. We are certain that our staff will be absolutely delighted to hear that you appreciated their efforts so generously. Thank you for staying with us and it has been our passion to provide our best services to our guests. We look forward to making your next trip to Penang an even more enjoyable experience. Best Regards,

Dear 住的不舒服, Thank you for staying with us and providing such a useful review of your stay at Bayview Hotel Georgetown. We are grateful for your kind comments and sincerely apologize for our shortcomings. We shall certainly look into the matters you mentioned to improve our services and facilities, and look forward to delighting you with how sincerely we have taken your comments to heart. Best Regards,

Dear Anonymous, Thank you for your generous ratings. We are glad to hear that you had enjoyed the comfort and convenience of our Hotel. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards,

Dear Chi Him, Thank you for staying with us. We have taken note of your comments and it has been highlighted to our Housekeeping department for improvements. We apologize for the inconvenience caused. We look forward to delighting you again on your next trip to Penang.

Dear Anonymous, Thank you for rating us. We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang.

Dear Anonymous, Thank you for such an excellent rating. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang.

Dear Anonymous, Thank you for staying with us. We are truly sorry that you did not experience the best at our hotel and we had taken note of your comment and we apologize for the matter mentioned. Once again, we thank you for bringing these matters to our attention and providing us with an opportunity to improve our services and facilities as we strive for consistent, caring and excellent service standards.

Dear Man Hung, Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. We look forward to delighting you again on your next trip to Penang.

Dear Anonymous, First and foremost, thank you for your time to write and share your stay experience with us. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve our hotel services and facilities. Your comments are well noted and necessary actions will be taken to rectify it. Sorry for the inconvenience caused. Once again, I thank you for bringing this matter to our attention as this assists us in our endeavours towards achieving consistent, caring and excellent service standards.

Dear Anonymous, Thank you for rating us so generously. We are grateful that you have taken the time to rate us and would like to assure you that we shall always strive to provide excellent and consistently caring service for our guests. We look forward to providing you with an even more delightful experience on your next trip to Penang.

Dear Derek, Thank you for staying with us. We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang. 

Dear King Pun, Thank you for rating us so generously. We are grateful that you have taken the time to rate us and would like to assure you that we shall always strive to provide excellent and consistently caring service for our guests. We look forward to providing you with an even more delightful experience on your next trip to Penang.

Dear Danny, Thank you for staying with us. We hope that you had an enjoyable stay with us. We look forward to welcome you again to serve you better near future.

Dear Kwok Hung, Thank you for staying with us. Despite the good remarks, your comments on our wash basin have been highlighted to our Engineering team for improvements.We appreciate your comments which are useful for our continuous improvement for a more enhanced experience for all our guests. We look forward to delighting you again on your next trip to Penang. 

Dear Anonymous, Thank you for your generous rating. We hope that you had a pleasant stay and look forward to delighting you, even more, when you come back to Penang again.

Dear Henry, Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang.

Dear Keng Chih, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang.We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang. 

Thank you for the excellent score. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang.

Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang.

Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang.

Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang.

Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. We certainly value your feedback and we will make it count as it is important for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang. 

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Lynne Choong Hotel Manager

Thank you for sharing your review regarding your recent stay at Bayview Hotel Georgetown. We are delighted to know that you had a wonderful experience and we appreciate your comments regarding the services rendered by our colleagues. It is our passion to serve our valued guests with an exceptional service. We hope to welcome you back for another memorable holiday soon.

Dear Sir / Madam, Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, The Management

Dear Chee Hao, Thank you for the review and we are glad that you enjoyed Penang. Regarding to your comment about our air-conditioning, we will assure you that we will extend the comfort that you need and we apologize for the inconvenience we may have caused you. We appreciate your comments which are useful for our continuous improvement for a more enhanced experience for all our guests. Looking forward to welcoming you back again soon. Best Regards, The Management

Dear Sir / Madam, We are glad to hear that you had an enjoyable stay with us. We will definitely take heed of your comments for the betterment of our service and facilities, again its our goal to retain you as a satisfied guest and we hope to serve you again in the future.  Best Regards, The Management

Dear Emily, We are glad to hear that you had an enjoyable stay with us. We will definitely take heed of your comments for the betterment of our service and facilities, again its our goal to retain you as a satisfied guest and we hope to serve you again in the future.  Best Regards, The Management