the internet service is very slow can't watch you tuble and the front desk seemed to misled the costumer as I ask them can use the room to call. They said yes but never let me know there is a charge, I made one call which charged me RMB5.20.. The call is less than one minute. It is not a good experience to encounter this.
Cons: Swimming pool is a bit small for kids or non serious swimmer.
Hotel card key is easy get fault. I experienced once have to reset both keys during a particular day.
3. Hotel entrance stair with great slope (a bit inclined)
4. Wifi are password protect and require login ever time.
Pros :
(1) Only 10 mins walk to Gurley/Paragon plaza.
(2) Rooms have great view (I stay 25 floor Junior suite), can see good view to 270 degree view)
(3) Staff are responsive (except once I asked for 2 towels, and have to wait 35 mins to get, I think they were running out, and have to wash it and dry one for me)
(4) WIFI are signal free and OK, but need to logon with complicated user id and password.
(5) Water pressure are good for shower
Summary : Reasonable price and pleasant stay. No compliant for this price range. However my family were disappointed with the swimming pool.
P.W.Law(Rob)
6/10 一般
Anonymous
2011 年 5 月 27 日
不满意:员工和服务
服务差,等待时间太久。
服务差,等待时间太久。
Anonymous
8/10 还可以
Gerald Cheng Hock
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Near Gurney Paragon and rather comfortable.
Gerald Cheng Hock
2025 年 6 月入住 2 晚
10/10 超赞
Mawar Ayuni
2025 年 4 月 15 日
Mawar Ayuni
2025 年 4 月入住 1 晚
6/10 一般
TAK YIN
2025 年 4 月 12 日
不满意:住宿条件和设施
TAK YIN
2025 年 4 月入住 1 晚
10/10 超赞
Ragul
与家人出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Harthashini
Very convenient and family friendly
Ragul
2025 年 2 月入住 3 晚
10/10 超赞
Keith Bryan C
2025 年 1 月 2 日
Keith Bryan C
2024 年 12 月入住 2 晚
8/10 还可以
TATSUYA,Ikeda
2024 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
TATSUYA
2024 年 11 月入住 2 晚
10/10 超赞
Cenni
2024 年 12 月 13 日
Cenni
2024 年 7 月入住 4 晚
6/10 一般
morzalee
2024 年 9 月 23 日
满意:清洁度
morzalee
2024 年 9 月入住 1 晚
8/10 还可以
Michael
2024 年 8 月 29 日
满意:员工和服务,清洁度
Good city views, good buffet breakfast and great staff!
Michael
2024 年 8 月入住 3 晚
6/10 一般
Kooi Gan
与家人出行
2024 年 1 月 9 日
满意:员工和服务
不满意:住宿条件和设施
Building looks old & rundown from the outside.
But staff were friendly & helpful.
Kooi Gan
2023 年 12 月入住 6 晚
10/10 超赞
Hwai Mei
与家人出行
2023 年 11 月 7 日
满意:清洁度、员工和服务、客房舒适度
Comfortable and convenient
The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Hwai Mei
2023 年 11 月入住 4 晚
10/10 超赞
Hainny Haryaty
商务旅客
2023 年 10 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.