Verified
10/10 Excellent
ELLIOT
26 Jan 2026
Liked: Cleanliness, communication
ELLIOT
Stayed 3 nights in Jan 2026
Aparthotel
Citadines Connect Bertam Georgetown Penang
3.0 star property
Choose dates to view prices
Photo gallery for Citadines Connect Bertam Georgetown Penang
KOMTAR is located near Citadines Connect Bertam Georgetown Penang, which provides a shopping centre on-site, a coffee shop/cafe and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
The current price is HK$670
HK$670
HK$747 total
includes taxes & fees
11 Jun - 12 Jun
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: from approximately MYR 88 for adults and from MYR 38 for children
- Pet fee: MYR 1000 per pet (varies based on length of stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Does Citadines Connect Bertam Georgetown Penang have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on 11 Jun 2026 start from HK$670, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Connect Bertam Georgetown Penang pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Citadines Connect Bertam Georgetown Penang?
This property doesn't offer parking.
What time is check-in at Citadines Connect Bertam Georgetown Penang?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Citadines Connect Bertam Georgetown Penang?
Checkout is at noon.
Where is Citadines Connect Bertam Georgetown Penang located?
Located in Downtown George Town, this aparthotel is within a 10-minute walk of KOMTAR, Hin Bus Depot Art Centre and The Top at Komatar. Prangin Mall and New World Park are also within 10 minutes.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 9 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 9 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Ti-Ming
4 Feb 2026
Liked: Cleanliness, amenities, communication
Room is very clean, and thank the staff for their
Ti-Ming
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Shawaal
6 Dec 2025
Liked: Cleanliness, amenities, communication
Luxurious room and furnishings. Lovely amenities.
Shawaal
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Betsy
17 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Betsy
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Eric
26 Dec 2025
Liked: Cleanliness, amenities, communication
Clean room, great location
Eric
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Kristina
7 Feb 2026
Liked: Cleanliness, amenities, communication
Fantastiska frukostar, vänlig och hjälpsam personal. Ett av de bästa hotellen jag bott på. Poolen är liten men man är ju oftast inte i George Town för att vara på hotellet.
Kristina
Stayed 10 nights in Jan 2026
Verified
8/10 Good
H
18 Mar 2026
Liked: Cleanliness, check-in
H
Stayed 2 nights in Jan 2026