Thank you for choosing [hotel name] and for sharing your honest feedback. We sincerely apologise for the shortcomings you experienced during your stay—the stiff towels, malfunctioning safe, and restaurant seating mishaps. This is not the standard of service we strive to provide.We will immediately investigate the issues with the towels, safe, and restaurant service to ensure they are rectified.

Thank you for the positive rating! We appreciate your feedback and are glad to hear that you had a satisfactory experience overall. We look forward to welcoming you back soon!

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

Thank you for the positive rating! We appreciate your feedback and are glad to hear that you had a satisfactory experience overall. We look forward to welcoming you back soon!

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

We greatly appreciate your feedback and are thrilled to hear about your positive experience during your stay with us. It's fantastic that our hotel's proximity to the night markets was convenient for you, and we're delighted that you found our rooms comfortable and clean.We're also pleased to know that you enjoyed our large swimming pool; it's one of our key features for guests to relax and unwind. Your comments are a source of motivation for our team, and we're grateful for your support. We look forward to hosting you again on your next visit. Thank you for choosing our hotel!

Thank you for your positive rating! We're delighted to know that you had a great experience during your stay at the The Wembley - A St. Giles Hotel Penang. If you ever plan to return or have any suggestions for us to make your future even better, please feel free to share. We look forward to hosting you again in the future.

Thank you for taking the time to provide your feedback following your recent stay at The Wembley, Penang. We greatly appreciate your kind words regarding our good service and convenient location. It's heartening to hear that these aspects of your stay met your expectations.We apologize, however, for any inconvenience you experienced due to the condition of your room and the odour issue in room #1803. We understand how important a comfortable and pleasant room environment is to our guests, and we're disappointed that we fell short in this regard. Please accept our sincerest apologies for any discomfort this may have caused you.Rest assured, your comments about the room's condition and the smoke odour have been shared with our housekeeping and maintenance teams. We will take immediate steps to address these concerns and ensure that our rooms are up to the high standards we aim to provide.Your feedback is invaluable to us as it guides our ongoing efforts to improve and enhance our guest experience. We genuinely hope you'll consider giving us another chance to provide you with a more satisfying stay. Thank you for choosing The Wembley, Penang, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.

Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our front desk service to be excellent and that our central location was convenient for your travels.We're sorry to learn that the bed was not as comfortable as you would have liked. Your feedback is important to us, and we appreciate your input. Please know that we take guest comfort seriously and will consider your comments as we strive to improve our offerings.It's great to know that you had an overall positive experience with us. We look forward to the opportunity to welcome you back and provide you with an even better stay.Thank you for your kind words and for staying with us.

Dear BO AN, Thank you so much for the feedback! I am glad that you enjoy the location and breakfast of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Siu Ha, Thank you so much for the feedback! I am glad that you enjoy the cleanliness of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Wai Yi Mavis, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been highlighted to the respective department and corrective actions will be implemented accordingly. Besides, I am glad that you enjoy the location of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Lok Yim, Thank you so much for the feedback! I am glad that you enjoy the location of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the services and room in our hotel. Further to your feedback, a room with a view can be requested from the front office or reservation during your next stay. We sincerely looking forward to serving you again in the near future.

Dear Wai Yi Mavis, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been highlighted to the respective department and corrective actions have been implemented accordingly. Besides, I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Yeeling, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Peter, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the cleanliness and service of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the service and cleanliness of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Pang Richard, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Chi Ming, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been highlighted to the respective department for further improvement. Besides, I am glad that you enjoy the location of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the location, services and breakfast of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Yin Ling, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you like the location of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Wai Kuen, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been highlighted to the respective department and corrective actions will be implemented accordingly. Besides, I am glad that you enjoy the location and room size of our hotel. We sincerely looking forward to serving you again in the near future.

Dear PENG HUEY, Thank you so much for the feedback! I am glad that you like the cleanliness and services of our hotel. I hope that you enjoy the facilities of our hotel at the same time. We sincerely looking forward to serving you again in the near future.

Dear Vincent, Thank you so much for the feedback! I am glad that you like the room and breakfast with the services that we provided. We sincerely looking forward to serving you again in the near future.

Dear Kai Ping, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Chan, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Shih-bin, Thank you so much for the feedback! I am glad that you like the location of our hotel. We sincerely looking forward to serving you again in the near future.

尊贵的宾客， 非常感谢您的反馈！我很高兴您喜欢我们酒店的地点以及服务。我们真诚期待在不久的将来再次为您服务。

Dear LINGJHANG, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been highlighted to the respective department and corrective actions have been implemented accordingly. Besides, I am glad that you enjoy the location and services of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the location and services of our hotel. We sincerely looking forward to serving you again in the near future.

Dear FU CHANG, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Further to your feedback, we have already forwarded this issue to the respective council. Besides, I am glad that you like the breakfast at our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your feedback. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the facilities and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the location and cleanliness of the hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your feedback. I'm glad that you enjoy the location and the services of the hotel. We have taken note your feedback and rest assured that I have shared your feedback to the respective department head for further improvement. We sincerely look forward to serving you again in the near future.

Dear Kwong San, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Pui Yi, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Becky, Thank you very much for your positive feedback. I'm glad that you enjoy the room and the services of the hotel. We sincerely look forward to serving you again in the near future.