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关于甜慈利酒店的点评

2.5 out of 5
甜慈利酒店
No.6 Gat Lebuh Melayu, Georgetown, George Town, Penang

点评

8.2

很好

10 分 - 超赞。20 条好评，共有 56 条点评" "
8 分 - 还可以。23 条好评，共有 56 条点评" "
6 分 - 一般。10 条好评，共有 56 条点评" "
4 分 - 很差。2 条好评，共有 56 条点评" "
2 分 - 糟糕。1 条好评，共有 56 条点评" "

8.6/10

清洁度

8.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

点评

8/10 还可以

KAI CHIEH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚

10/10 超赞

三

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
環境舒適整潔。
2019 年 6 月入住 6 晚

10/10 超赞

Shu ping，taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚
Front Office 于 2018年08月17日 的回复
Dear Shu Ping, Thank you for your review. Hope to see you again in future.

8/10 还可以

Tzu Yu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

The hotel is new and clean and staff is nice but maybe it's CNY that only one staff can be found. it takes time to walk from Sweet Cili to Spicy hotel for our breakfast which is inconvenient to my aging parents.

10/10 超赞

SHAO KAI，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service
Good location, just need 5 mins to the center of city. 5 stars hotel's service.

10/10 超赞

Jimmy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

Amanda

2021 年 10 月入住 1 晚

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is slightly out from town but still within walking distance.
2020 年 7 月入住 1 晚

10/10 超赞

Fatin，KL

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice experience during my stay here. Room was exactly same as the picture. Warm and cozy style. I love it!
2020 年 7 月入住 1 晚

10/10 超赞

Noor Syafiqah

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing interior with affordable price... Good stay.. Comfortable mattress and pillow..
2020 年 7 月入住 1 晚

6/10 一般

真实旅客

团体旅客
满意：住宿条件和设施，清洁度
不满意：客房舒适度
Good location but too noisy at night.
Basically good location and within a walking distance to places of attraction. No parking and very noisy at night.
2020 年 6 月入住 2 晚

8/10 还可以

Herries

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Really beautiful hotel in a great location. Staff friendly and welcoming. Lovely feel to it and well decorated. However we paid for breakfast to be included - but on arrival we found there was no breakfast. Instead we were given lunch vouchers of small value to use somewhere else, which wasn't useful to us. This is the only thing I didn't like about the hotel.
2020 年 3 月入住 2 晚

6/10 一般

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Customer service staff was pleasant and kind when serving. Room wise, since it’s near the road, it gets very noisy when cars or motorbikes drive past and may disrupt sleep if you’re a light sleeper. Other than that, just a simple room to sleep in. Can’t watch the TV. Shower facilities, water flows smoothly and strong pressure.
2020 年 1 月入住 3 晚

8/10 还可以

Shalini

与家人出行
满意：住宿条件和设施，清洁度
Perfect location
Perfect location. Character accommodation. Slightly soulless as one gets the key from the restaurant opposite and no contact thereafter. Also one of our rooms was street level and bordered the street so very noisy. The upstairs room had character and was quiet. Value for money
2019 年 12 月入住 2 晚

10/10 超赞

MH

满意：清洁度、员工和服务、服务设施、住宿条件和设施
comfortable bed, cold air-cond, powerful rain-shower. overall 5-star facilities without the grand look.
2019 年 12 月入住 1 晚

4/10 很差

真实旅客

与配偶出行
不满意：员工和服务
Zimmer im UG links: Stil schön; Location gut; Feuchte Wände, schwarzer Schimmel, modriger Geruch; Personal spricht kaum englisch und hat uns zum Check out fast 1 Stunde vor der Tür warten lassen
2019 年 11 月入住 2 晚
Front Desk 于 2019年11月18日 的回复
Dear guest, we apologise for your stay experience and will take note of the issue mentioned next time. Thank you.

10/10 超赞

J

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, great location, little limitted space, but nice and old school. Clean, but need to take shoes off at the entrance. Nice and helpful staff, but they run between several locations and were barely available at the reception.
2019 年 7 月入住 3 晚
Julie 于 2019年08月14日 的回复
Dear guest, thank you for taking your time to write us a review. We’ll continue to do best to serve you better. Hope to see you again soon

8/10 还可以

RenaDS，Singapore

满意：清洁度、员工和服务、住宿条件和设施
Overall a pleasant stay and accessibility is good. Loft room is big, very spacious and clean. A few comments - no matter how small and gentle steps, noise can be still heard on movement. Lighting to be improved, it’s rather dim and tough to put on make up... Possible to have someone remains at the reception counter till later in the night? Ran out of toilet rolls and couldn’t get replacement. Will be good to have a mini fridge inside the room. It will be perfect if the above points are address. Anyway will consider coming back to Sweet Cili for my next Penang trip. Thank you!
2019 年 8 月入住 2 晚
Julie 于 2019年08月14日 的回复
Dear Rena, Thank you for taking your time to write us a review. We will do our best to improve further to make your stay comfortable. Thank you and really looking forward to see you again in future.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
A quiet and relaxing stay. The place is safe and clean. Not too far from sights, walkable distance
2019 年 5 月入住 3 晚
Julie 于 2019年06月5日 的回复
Dear guest, thank you for your review. We hope to see you again in future.

8/10 还可以

Jc，Sg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice change to conventional hotels. Good for a few nights stay.
2019 年 4 月入住 2 晚
Front Office 于 2019年04月19日 的回复
Thank you for your review. We are looking forward to welcome you again in future.

10/10 超赞

Boon Yau

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 2 晚
front office 于 2019年01月10日 的回复
Thank you for your 5 stars rating. Hope to see you again in future.

8/10 还可以

Dirk，Hoek van Holland, NL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Goede locatie, direct aan rand van het oude centrum.
2018 年 11 月入住 4 晚
Julie 于 2018年12月10日 的回复
Dear guest, Thank you for your feedback. We hope to see you again in future.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
a great place!
2018 年 10 月入住 1 晚
Front Office 于 2018年10月29日 的回复
Thank you for your feedback and hope to see you again in future.

6/10 一般

真实旅客

不满意：员工和服务
2018 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Heart of Hokkien Foodie Paradise
Just a short walk away from the Chew Jetty, CF Market, Little India and the hipster neighborhoods around the street murals and coffeeshops that inevitably come when a city is discovered by backpackers. You know people who fly all the way to Penang but want to eat acai bowls and avocado toast over roti canai for breakfast. If you're not like these heathens then I'd say you are in luck. The Sweet Cili Hotel is surrounded by amazing food spots in every direction for 15 mins of walking or a $2 Grab taxi. The hotel itself is very charming in its look and feel. My wife was constantly taking photos for home decoration ideas after we got home. The TV is mostly Malay TV channels but there's a HDMI cable if you are packing an iPad and invested in the HDMI connector so you can watch Netflix anywhere. The only tricky part is in scheduling an early checkout but this might have been a one time challenge for us.
2018 年 9 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 2 晚

8/10 还可以

J，Singapore

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice rustic deco
Very nice rustic deco of this hotel. Family love the deco and the old rustic look. Only thing are the sound insulation is really lacking thus light sleeper might not appreciate it. Location is great.
2018 年 9 月入住 1 晚
Front Office 于 2018年09月5日 的回复
Dear J, Thanks for your positive review. We appreciate your feedback and will do our best to improve our service quality.Thank you and hope to see you again in future.

8/10 还可以

Simon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay.
Great location, beautifully restored and presented property, very comfortable.
2018 年 8 月入住 3 晚
Julie 于 2018年08月13日 的回复
Dear Mr Simon, Thank you for your positive feedback and we hope to see you again in future, whether it's in Spices Hotel or Sweet Cili Hotel. Thanks again ;)) ;

10/10 超赞

Charmaine，Singapore

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Why this place?
Right in the heart of the walking trails. Easy to navigate, locate food and street art. No fuss to check in or out. Just noisy due to early morning traffic.
2018 年 7 月入住 3 晚
Julie 于 2018年07月31日 的回复
Dear Charmaine, Thank you for the positive review. Hope to see you again in future. Best Regards, Spices Management

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Staff very accommodating, let me check in at 1 am and leave my bags in their care on the last day until I left for the airport. They upgraded me to a double ensuite room, unfortunately with no window to the outside but then I didn't want to spend much time there. Shared guest kitchen and fridge but a kettle in the room (seems standard in Malaysia).
2018 年 7 月入住 3 晚
Julie 于 2018年07月11日 的回复
Dear guest, Thank you for taking your time to write us a review. Best Regards, Spices Management

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel
I love the deco of this hotel its makes me feel like home. Located at the heart of georgetown. Very friendly staffs
2018 年 4 月入住 2 晚
Julie 于 2018年05月10日 的回复
Dear Guest, Thank you for writing us a review and we appreciate that a lot. Hope to see you again in future.

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Nice &clean hotel, value for money
Overall is good. Room is very clean with comfy bed. Worth your money. Not so far from Penang's tourist attractions.
2017 年 9 月入住 2 晚
Julie Cheng 于 2017年11月9日 的回复
Dear guest, Thank you for taking your time to write us a review. We appreciate that a lot and will do our best to make your stay comfortable. Thank you and please come back again.

8/10 还可以

yuki，tokyo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
可愛い部屋
ドアを開けてすぐブランコがあり、毎日これに揺られながら友達の迎えを待ったのが良い思い出です。チェックインは予定より早めでしたが受け付けてくれて、空いている２部屋から選ばせてもらいました。冷房の効きは良く、水圧も申し分なかったです。チェックアウトは早朝になることを伝えると、前日にデポジットの返金をしてくれました。
2017 年 6 月入住 3 晚
Julie Cheng 于 2017年08月22日 的回复
Dear Yuki, Thank you for taking your time to write us a review. We appreciate that a lot and hope to see you again in future. Thank you.

10/10 超赞

Bancha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great accommodation
Good concept accommodation..clean...and conveniently located in the heart of tourist area. Highly recommended for budget traveller. Value for money
2017 年 6 月入住 1 晚

6/10 一般

p，hong kong

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Interesting small hotel in heritage area
Expedia, please check phone no. of hotel. It's different from the one on their website.

10/10 超赞

Kohnwilai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall feel like home.
Super comfy bed and pillow, very interesting interior design, excellent service overall made me feel like home. 'Pua' is very nice and helpful.
Dear guest, Thank you for taking your time to write us a review. Being a small and with limited rooms boutique hotel, your review means so much to us and hope to see you again in future. Thank you. Best Regards, Julie Cheng

8/10 还可以

k. sun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
everything was goooood.
still downtown and quiet, close to the jetty -perfect location.very clean. well designed ,lovely ,cozy. everything was perfect but wifi.

4/10 很差

steve，sabah

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Isolated shop
Staff work office hours Surrounding dark at night dont have walking distance eating place at night

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
More welcoming staff would be great. A customer should be more important then Facebook. That was a little downside from the otherwise perfect place. The electric panel in room Serrano is very loud. Might need to look into that.
Front Office Manager 于 2017年02月21日 的回复
Dear guest, Thank you for taking your time to write us a review. We apologise that our staff didn't pay attention to you during your stay. We'll work harder to improve ourselves further. Thank you.

10/10 超赞

jenny，Vancouver, Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It's a gem in Georgetown !
I loved this place, it was quiet, very clean, great decor, good location and I'd return for sure and I highly recommend it. Thank you for a great stay!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for the money
Hotel is very nice, location is good, service friendly, very nice style of the hotel. One incontinence is that the breakfast is served in different hotel, located about 10 min walk from the hotel.

6/10 一般

Hui

满意：员工和服务，清洁度
Light sleepers must avoid it
Had a lofty family room with 3 others for two nights. The room was smaller than the photos. 4 ppl shared one key is a bit ridiculous. Does the owner expected 4 adults stick together night and day? Pls change this inconvenient rule. The staffs were nice and the rooms are clean. Breakfast was nice as well. The biggest problem was the property is facing the street so it's really really noisy. Ppl in the neighbourhood enjoy karaoke and motorcycles drove through the night. I had earplugs on but still got waken up. Friends who didn't have earplugs almost stayed up the whole night. We found out later you can ask the hotel for earplugs, which was considerate. It was pouring on the very last night we stayed. The wall was leaking. My friend whose bed was closed to the window got water all over her face and woke up at 4am. It's a bit too much to anyone. Btw, the room was for 4 ppl but there were only 3 chairs and tiny side beds. The toilet only had 2 hooks. the hotel suggested us to reuse the towels but we found nowhere we can hang towels. Generally the design was not practical in many way.

8/10 还可以

mami，日本

满意：清洁度、住宿条件和设施、客房舒适度
センスが良くてメチャメチャお洒落なホテルです。
可愛くてお洒落なホテル。インテリアもバスルームもホテル自体も凄く素敵✨　立地も良くてホテルだけでも充分楽しめます！また訪れたいです。

8/10 还可以

Jen，Melbourne

满意：客房舒适度，员工和服务
Great location for exploring Georgetown, clean and nicely designed room with friendly staff.

2/10 糟糕

Antoine，Lausanne

满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Je sais pas...
La chambre était si étouffante que nous avons changé d'hôtel et sommes allés au Spices qui appartient aux mêmes personnes. Surtout ne pas prendre les chambres standard qui donnent sur le trottoir. Vaut mieux choisir les plus grandes. Sinon le personnel sont top affables.

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
simply sweet
Nice and cosy little boutique hotel. Even staff isn't all zur time there, they are always disponible for your needs, just simply call.

8/10 还可以

Kenneth，Ft.Wayne,IN

满意：清洁度、员工和服务、住宿条件和设施
great little getaway hotel
I had a single room with window. It has its own attached bathroom. The first night the room air conditioner did not function. The ceiling fan relived the discomfort. In the morning when I reported the problem, it was immediately rectified. The management offered me an upgrade to a larger room. I decided to stay in the same room. I had a comfortable night. The supervisor of the sweet cili offered lots of information and things to do. I would definitely rebook at this location.