Geyser Hell Hot Springs

The level of guest care was exceptional with the staff and management going out of their way to help us. The food was also wonderful - very Japanese, and sometimes we were not even sure what we were eating, but it was all fantastic

We booked a tower room on 8th Floor with private hot spring in the room. The room size is like an apartment that has a living, western bedroom, kitchenette, tatami, bathroom and ocean view balcony. The bath area also has shower and open air hot spring tub that Springs from natural source. Tub is large enough for 4 persons and it offers a view of the ocean bay. Staff service are excellent courteous and very helpful and can speak English as well. Room is meticulously clean, spotless, thoughfully and artfully designed. We selected breakfast and kaiseki dinner. Breakfast are delicious buffet style with western and Japanese dishes. Kaiseki meals are such an experience. The presentation of each dish is so pretty. We found sashimi fish dish on certain selections like sea bream, horse mackerel fish very tough and chewy although we are sashimi lovers and quite familiar in this end. We wish there were more varieties of other seafood like crab or scallops or uni in the sashimi. The wagyu beef in the Shabu shabu and sukiyaki are excellent grade. It melts in your mouth. With a room in the tower booking, we were offerd lounge club access with beer wine beverages and appetizers in the afternoon and are night. Overall, the experience surpasses what we expected. It was a pleasant stay and we will surely come back.

I stayed here in Nov 2024 and Jun 2025. This property is so beautiful. There is long term construction right next to the property so there is noise during the day. Everything was perfect to have a relaxing time.