Ghana Family Hotel

"I was well taken care of, as i am in a wheelchair. The lobby clean fresh and beautiful. Front desk welcoming and professional. Solomon the security guard went above and beyond for me whenever he worked. Management of my rooms helped me and gave me kindness and understanding iam truly grateful I booked this place. To the staff , I thank you all for your patience and kindness. I was not well or at my best and you took such good care of me. God bless you all. I know they did what most places wouldnt. Ive been rejected because of my condition. They never let it be an issue. Im crying now. Thank you. "

"LP0n"

"The gym had a good selection of equipment, the suite i stayed in was very nice, "

"Great staff, clean room, comfortable bed. "

"Loved our stay at this beautiful resort. The staff was exceptional, very attentive. The buffets were also good with many options "

"Caring staff when you’re leaving at 5 am for an international flight!"

"Excellent, really helpful staff - the biggest asset in our view. We had a pool-facing suite. Furniture in our suite was a bit worn out and there were stains on the carpet. The bathroom and shower were oversized and, I think, disproportionate to the overall size of the suite - together almost the same square footage as the living/sleeping space. However, overall a good size, and the bed was spacious and very, very comfortable. Great selection at breakfast and good wines on the drinks menu. The rooftop pool is a wonderful oasis at the hotel. We didn't get to use the spa, except for a massage and facial appointment which were both great. "

"Overall, it’s a great option for business travellers rather than perhaps tourists with children. The location is ideal and makes it very easy to get around the city, especially the tourist attractions. The standout feature for us was the breakfast. There was a huge variety of options, including delicious traditional Ghanaian dishes such as jollof rice and fish stew, alongside all the classic breakfast items. The room décor was modern, and the shower was excellent with strong water pressure. The staff were consistently lovely, polite, helpful and quick to respond to requests. When a chair in the courtyard unexpectedly collapsed as I sat on it, they assisted me immediately, apologised sincerely and offered drinks to make up for the incident. They also provided an iron we requested arrived promptly. However, there were a few maintenance issues that affected the overall experience. The double room was quite small and some fixtures and fittings felt worn for a four‑star hotel. Several electric sockets didn’t work, and although the room had USB‑A charging ports, they weren’t all functional and there were no USB‑C options. The fridge acted more like a basic larder, as the freezer compartment didn’t work. Our courtyard‑facing room didn’t get much natural light, so in Accra’s humidity, things didn’t dry easily. The safe in our room was also not working and despite reporting it, it wasn’t repaired during our stay. Overall, I would still rate the Pelican Hotel as a good place to stay, "

"Simply the best. Highly recommend Executive suites and the amenities 💯"