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关于萨里香海岸旅馆的点评

4 out of 5
萨里香海岸旅馆
7760 Highway 101 North, Gleneden Beach, OR

点评

8.6

超赞

10 分 - 超赞。574 条好评，共有 1001 条点评" "
8 分 - 还可以。231 条好评，共有 1001 条点评" "
6 分 - 一般。106 条好评，共有 1001 条点评" "
4 分 - 很差。54 条好评，共有 1001 条点评" "
2 分 - 糟糕。36 条好评，共有 1001 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Francisco

与家人及幼儿出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable beds and very welcoming to our two dogs. Clean, cozy and peaceful. We travelled with our 12 year old son and he loved it.
2024 年 5 月入住 2 晚
Robert R - General Manager 于 2024年05月15日 的回复
Dear Francisco,Thank you so much! We love it when guest bring the whole family for some fun and relaxation on the coast.

4/10 很差

Alyscia

与家人及幼儿出行
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
My bathroom was completely disgusting. Dog hair all over the floor, in the sink, in the shower, on the towels. Doesn’t look like they even tried in the bathroom. There was a big hair clump in the shower drain and a big disgusting booger on the shower curtain. Also hair dried to the wall. Overall very disgusted with the lack of cleaning. The pool also had algae on the side of the wall and the ground outside the pool was super slippery and felt like it’s never been cleaned. The hot tub water was a light tinged colored of brown, smelt like old stale water.
2024 年 5 月入住 1 晚
Robert R - General Manager 于 2024年05月15日 的回复
Dear Alyscia,Thank you for your notes here and again apologies for the missed opportunities during your stay. This is not how we want our guests feeling when they leave property. If you do have time please reach out as we would love a chance to make things right here.

4/10 很差

Diana

不满意：员工和服务、服务设施、住宿条件和设施
Room was too hot ac didn’t ever turn on. And room has a humid smell
2024 年 5 月入住 1 晚
Robert R - General Manager 于 2024年05月15日 的回复
Dear Diana,So sorry for the issues you had here during your stay. Not what we want here at all. We are working on getting proper AC throughout the entire property. We hope you can return to see what we have been working on.

10/10 超赞

MAKSIM

2024 年 4 月入住 1 晚
Robert R - General Manager 于 2024年05月15日 的回复
Dear Maksim,We appreciate you joining us on the coast!

8/10 还可以

Linda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely serene environment. Spacious comfortable too, especially liked the fireplace.
2024 年 4 月入住 3 晚
Robert R - General Manager 于 2024年04月17日 的回复
Dear Linda,Thank you for sharing your experience with us!

8/10 还可以

FERNANDO，Portland

2024 年 4 月入住 3 晚
Robert R - General Manager 于 2024年04月30日 的回复
Dear Fernando,Thank you so much for joining us.

10/10 超赞

Annette

满意：清洁度、员工和服务、住宿条件和设施
Lovely and peaceful
2024 年 4 月入住 1 晚
Robert R - General Manager 于 2024年04月8日 的回复
Dear Annette,So wonderful to hear! Thank you for joining us.

8/10 还可以

Desiree，Canby

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is a beautiful place to stay, nice food options, great activities, and shopping. I do wish they cleaned the rooms regularly without having to ask when guests stay longer than a couple of days. When we did request the room to be serviced, they did not come in to the room, but only brought us new towels and took the old ones. We did not receive more coffee for our stay and dishes were not replaced with clean ones. We had four guests total. Overall, it was a nice stay. Just minor things were missing that could have made our stay better.
2024 年 3 月入住 4 晚
Robert R - General Manager 于 2024年04月8日 的回复
Dear Desiree,Thank you for your notes here. We are working towards solving these issues you brought up. We hope to welcome you back again soon.

10/10 超赞

Kiran

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great. Bathroom little outdated and small but else great
2024 年 3 月入住 1 晚
Robert R - General Manager 于 2024年04月1日 的回复
Dear Kiran,We appreciate your feedback here. Property upgrades is something we are currently working on.

10/10 超赞

Grant

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place to stay!
2024 年 3 月入住 1 晚
Robert R - General Manager 于 2024年03月29日 的回复
Dear Grant,Well thank you for joining us! We look forward to you returning soon.

8/10 还可以

ELLEN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 2 晚
Robert R - General Manager 于 2024年04月17日 的回复
Dear Ellen,Thank you for joining us!

10/10 超赞

jacqueline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 2 晚
Robert R - General Manager 于 2024年04月17日 的回复
Dear Jacqueline,Thank you for being our guest.

10/10 超赞

Antonia

2024 年 3 月入住 1 晚
Robert R - General Manager 于 2024年04月17日 的回复
Dear Antonia,We appreciate you joining us!

2/10 糟糕

Dr. Christopher

不满意：员工和服务，清洁度
Our room wasn’t clean, we were overcharged at the bar and grill on site and the server added a tip that we did not authorize. Would not recommend and will not be returning.
2024 年 3 月入住 2 晚
Robert R - General Manager 于 2024年03月28日 的回复
Dear Dr. Christopher,It was a pleasure speaking to you over the phone. We do hope you are able to join us again soon and thank you for reaching out.

10/10 超赞

Krystal

带宠物出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The doggy bags were a nice touch and the property was just really nice
2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年03月21日 的回复
Dear Krystal,Well thank you so much! We love it when our guests bring their furry family members.

10/10 超赞

Jennifer

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 3 月入住 1 晚
Robert R - General Manager 于 2024年03月18日 的回复
Dear Jennifer,Thank you for joining us!

10/10 超赞

Taylor

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Relaxing weekend on the Oregon Coast! Staff was helpful and despite the rain we barely got wet due to excellent facilities!
2024 年 3 月入住 2 晚
Robert R - General Manager 于 2024年03月11日 的回复
Dear Taylor,Thank you for joining us on the coast!

10/10 超赞

Karen

2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年03月21日 的回复
Dear Karen,Thank you for being our guest.

6/10 一般

Taylor

与配偶出行
满意：清洁度、员工和服务、服务设施
The property was beautiful and had a nice nature trail through the forest and to the beach. But I was expecting a nicer room for a 4-star hotel. We couldn't control the temperature in our room, the Keurig provided didn't work and there wasn't much of a comforter on the bed... only sheets so I was pretty cold during the night since the thermostat didn't work. I also feel like the front desk checking me in didn't really provide any details about what the resort has to offer. We finally figured out that you have to walk across the golf course to get to the walking trail which felt like we were "trespassing" since there is minimal signage and no walkway to said trails. The yoga and spa house is also disconnected from the resort (meaning you have to cross the highway to get to a shopping center) to use it. That's all fine but I was expecting the whole experience to be a bit more excluded, from what the photos suggest. We had a good time but for the price, I probably wouldn't stay here again.
2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年03月2日 的回复
Dear Taylor,Thank you for your follow up here. We do appreciate your notes and want you to know we are always looking to improve the property. We will follow up with the team to see if we can correct some of these items like the signage. We hope you return.

8/10 还可以

Otto

满意：清洁度、员工和服务、住宿条件和设施
Pretty dope
2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年02月26日 的回复
Dear Otto,Thank you for staying with us!

8/10 还可以

Angela

2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年03月21日 的回复
Dear Angela,We look forward to your return.

10/10 超赞

Kaz

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 3 晚
Robert R - General Manager 于 2024年03月21日 的回复
Dear Kaz,Thank you for joining us here on the coast.

10/10 超赞

Ann，Seattle

满意：清洁度、员工和服务、住宿条件和设施
Wonderful lodge
2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年02月26日 的回复
Dear Ann,Thank you so much for choosing us for your coastal adventure!

10/10 超赞

Allen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年02月26日 的回复
Dear Allen,Thank you for being our guest.

10/10 超赞

Joana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and fun
2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年02月26日 的回复
Thank you for joining us. We look forward to your return.

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年03月2日 的回复
Dear Linda,Thank you for joining us!

10/10 超赞

Tomi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Serene and quiet environment
2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年02月17日 的回复
Dear Tomi,We appreciate your kind words. See you again soon!

8/10 还可以

nicole

满意：清洁度、员工和服务、住宿条件和设施
Enjoyed our stay.
2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年02月17日 的回复
Dear Nicole,Thank you for joining us!

10/10 超赞

Christy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay! Our room was wonderful with the fireplace and windows looking out to the bay. The staff was amazing! We got an early check-in and a free complimentary bottle of wine for our anniversary. We enjoyed massages at the spa and long walks along the property
2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年02月17日 的回复
Dear Christy,Happy anniversary and thank you for choosing Salishan for your celebration! Hurry back soon.

10/10 超赞

Terri

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the abundance of vegan and vegetarian food options 🌱
2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年02月17日 的回复
Dear Terri,So glad to hear! We are always striving to provide healthy, green options for our guests to enjoy during their stay.

10/10 超赞

Leslie

与家人及幼儿出行, 带宠物出行
满意：住宿条件和设施
Nestled in big fir trees, it was quiet and beautiful.
2024 年 2 月入住 2 晚
Robert R - General Manager 于 2024年02月6日 的回复
Dear Leslie,Glad to see you enjoyed our unique location here nestled in the forest on the coast.

8/10 还可以

Stephen，Lake Oswego

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Robert R - General Manager 于 2024年02月6日 的回复
Dear Stephen,Thank you for being our guest.

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a good time
Great place in a beautiful area
2024 年 1 月入住 3 晚
Robert R - General Manager 于 2024年02月6日 的回复
Dear Robert,We had a good time taking care of you! Thank you again for joining us.

10/10 超赞

CLAIRE

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A perfect stay in an ideal location
2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年01月29日 的回复
Claire,This is what we aim for! Thank you for joining us here on the coast and glad you were able to relax and recharge here.

10/10 超赞

Gavin

2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年03月21日 的回复
Dear Gavin,Thank you for choosing Salishan for your coastal adventure.

10/10 超赞

Jaclyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年01月22日 的回复
Dear Jaclyn,Thank you so much for joining us!

10/10 超赞

Debbie

带宠物出行
满意：住宿条件和设施，员工和服务
Beautiful
2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年01月17日 的回复
Dear Debbie,Thank you so much for joining us!

10/10 超赞

Dan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly
2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年01月12日 的回复
Dear Dan,Thank you so much for joining us!

10/10 超赞

irina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年01月9日 的回复
Dear Irina,Thank you for joining us!

10/10 超赞

Holly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here on a business trip. Beautiful property, parking was easy - it's somewhat "off season" - so we were the only people in our building for a couple of days, but honestly, the property was great. Just beautiful! we won't hesitate to return in the future!
2023 年 11 月入住 3 晚
Robert R - General Manager 于 2024年01月9日 的回复
Holly,Thank you for choosing us for your business and hopefully some relaxation!

10/10 超赞

Madelyn

2024 年 1 月入住 1 晚
Robert R - General Manager 于 2024年01月9日 的回复
Dear Madelyn,Thank you for staying with us!

6/10 一般

Jordan

与家人出行
满意：住宿条件和设施
Nice place, had higher expectations for the price
Wait staff for food services were slow and/or a bit snarky. Ate dinner at The Attic on NYE, it was underwhelming, especially for the cost. "1/2 pound burger" was two patties and the crispy salmon was meh and really needed some sort of sauce with sweet or citrus to balance the salty / savory of the dish. Front desk team was really nice and welcoming. The room and grounds were nice. Though it would be nice to have the chairs near the fire pits to be wiped down after rain or in the morning so they can be sat in without getting soaked. The pool and hot tub were nice but the sauna, one of the key amenities we were looking forward to using barely got above 90 degrees over the 3 days we were there. It would have been nice to sit in a 120 degree sauna over the cold days.
2023 年 12 月入住 2 晚
Robert R - General Manager 于 2024年01月9日 的回复
Dear Jordan,Thank you for reaching out. We have touched base with the team to correct some of the items you brought up.

8/10 还可以

真实旅客

与家人出行, 团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
The lodge and the grounds are very well maintained, comfortable, and inviting. The staff we encountered were all helpful and nice. The only issue we had was with the room itself. We stayed in a pet friendly room which was also comfortable and inviting however the floor, baseboards, and baseboard/in floor heating units were flithy. There was a visible layer of dog hair, food crumbs, and dirt under the beds and in the heating units. I always check under the beds to ensure my small dogs do not have access and if they do, I make sure theres no food, dropped medicine pills, or other things that they could get to which could cause problems. Additionally, everytime the heat turned on we noticed a "dirty dog" smell which was probably due to the dog hair and dirt heating up in the heating units. Luckily the fireplace kept the room warm enough to not have to rely on the heaters. The rest of the surfaces and linens in the room were clean. We would definitely return to this property but not with the dogs and not in a pet friendly room.
2023 年 12 月入住 3 晚
Robert R - General Manager 于 2024年01月4日 的回复
Dear Guest,Thank you for your notes here. Something we of course will be working on.

8/10 还可以

Savannah

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施
Haven’t been to the Salishan in many years. It has a lot of amenities on site which is great, the indoor pool was nice to have and it’s maintained well. The staff were really great and accommodating for everything we needed. The place is a bit dated for what you are spending and compared to places at the coast but we enjoyed our time overall.
2023 年 12 月入住 2 晚
Robert R - General Manager 于 2024年01月4日 的回复
Dear Savannah,Thank you for your notes here. We are happy to say we are working on some major refresh of the property. We hope you can return to see what we are working on.

10/10 超赞

Greg

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Robert R - General Manager 于 2024年01月5日 的回复
Dear Greg,Thank you for joining us!

10/10 超赞

Faye

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Robert R - General Manager 于 2023年12月28日 的回复
Dear Faye,Thank you so much for being our guest. We hope to see you back here again soon!

10/10 超赞

David

2023 年 12 月入住 1 晚
Robert R - General Manager 于 2024年01月4日 的回复
Dear David,We appreciate you finding Salishan! Thank you again.

8/10 还可以

Stephanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love Salishan- it’s special and unique. I’ve stayed here 4 or so times. The lodge is beautiful and the forested setting is dreamy. I usually stay in small rooms with a forest or golf setting. This time I sprung for a premiere room with a panoramic bay view, foldout sofa and a couple hundred extra square feet. It wasn’t worth the extra price and was far less attractive than smaller, cheaper rooms. This room had been updated and had no natural exposed wood like all the rooms I’d seen on previous stays. It had a strange toilet area that was partially walled off from the shower area and not quite private as it lacked any kind of door. Someone had painted the bathroom windowsill and there was paint splattered on all over the window frame. I would have appreciated a few more room amenities like a few napkins, liquid creamer rather than powdered creamer for the keurig machine. We had a fantastic visit and I’ll be back.
2023 年 12 月入住 2 晚
Robert R - General Manager 于 2023年12月26日 的回复
Dear Stephanie,Thank you for your candid notes here and also for being what looks like a return guest over the years. We will of course be looking into your room notes here and thank you for bringing these to our attention. We are happy to say we are adding many amenities in the room in the coming months!

10/10 超赞

Nayarith

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pet friendly I love
2023 年 12 月入住 3 晚
Robert R - General Manager 于 2023年12月26日 的回复
Dear Nayarith,Well we loved welcoming you and your furry family member!

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Robert R - General Manager 于 2023年12月19日 的回复
Dear John,Thank you so much for being our guest. We cannot wait to welcome you back.