外观

关于银松旅馆的点评

2 out of 5
银松旅馆
162 W 6th Street, Glenwood Springs, CO

点评

8.6

超赞

10 分 - 超赞。497 条好评,共有 1004 条点评" "
8 分 - 还可以。338 条好评,共有 1004 条点评" "
6 分 - 一般。97 条好评,共有 1004 条点评" "
4 分 - 很差。45 条好评,共有 1004 条点评" "
2 分 - 糟糕。27 条好评,共有 1004 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located in a scenic area, with convenient parking, beautiful surroundings and complete facilities in the room.
2021 年 6 月入住 2 晚

10/10 超赞

Daniel

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It looks like it was undergoing a renovation, and there appeared to be a number of people sitting in their cars later in the evening, but that didn’t bother me. All was good.
2024 年 5 月入住 1 晚

10/10 超赞

Valeria

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place within walking distance to the town, and great breakfast in the morning
2024 年 4 月入住 2 晚
Aleksandra 于 2024年05月3日 的回复
Thank you for that great rating of a 5 out of 5. We sure do appreciate it and your taking the time to post it. So glad you had a good stay and enjoyed our breakfast. We hope to see you again in the very near future!

10/10 超赞

Carney L

满意:清洁度、员工和服务、住宿条件和设施
Staff helpful
2024 年 4 月入住 1 晚
Aleksandra 于 2024年05月1日 的回复
We do have a pretty awesome staff and we appreciate your taking the time to say they were helpful . We and our future guest appreciate your input. Hoping you'll be back to stay with us again in the very near future.

10/10 超赞

julie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Aleksandra 于 2024年04月30日 的回复
We sure do appreciate your taking the time to post a rating and such a good one too! Hoping you had a good stay with us and you'll be back in the very near future.

10/10 超赞

MOLLY K

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great value!
2024 年 4 月入住 1 晚
Aleksandra 于 2024年04月28日 的回复
5 out of 5!! We sure do appreciate that great rating and your taking the time to post it. So glad your stay with us was a good one and we hope you'll be back to stay with us again in the near future.

2/10 糟糕

Rossette,Snohomish

与家人出行, 带宠物出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property cancelled our reservation as we arrived because they DO NOT accommodate guests with pets! Arrived there at 10:00pm at night after a 12 hour drive and was told “sorry can’t stay here, we’re cancelling your booking! You will have to call Expedia and good luck getting your money back.”
2024 年 4 月入住 1 晚
Aleksandra 于 2024年04月28日 的回复
We apoligized then and we'll apologize again for your inconvience and that Expedia gave you faulty information We did provided you with the names of several hotels within a block of us that are pet friendly.Unfortunately, if you go to Expedia and type in "pet friendly" hotels it not only brings up our hotel but also several others that are NOT pet friendly. We have asked Expedia on numerous occasions to fix this but to no avail.However, when you click on our websight(and the other non-pet friendly hotels) they clearly state that we are not pet friendly.. We did not tell you " good luck getting your money back" but we did tell you that your reservation had been prepaid through Expedia and you would need to go through them to cancel and get your money back and that we would not dispute the cancellation. For best service and accurate information its always best to book directly with the hotel. Especially if you have special needs or request. Again we are truly sorry for your bad experience.

10/10 超赞

Diane

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Aleksandra 于 2024年04月28日 的回复
5 out of 5! We sure do appreciate that great rating and your taking the time to post it. We hope you enjoyed your stay and will be back in the very near future.

8/10 还可以

Ana,miramar

满意:员工和服务,清洁度
2024 年 4 月入住 2 晚
Aleksandra 于 2024年04月28日 的回复
Thank you for taking the time to post a rating. Your input is important to us and to our future guest. Hoping you had a good stay and you'll be back to see us again in the near future.

10/10 超赞

inna

满意:清洁度、员工和服务、住宿条件和设施
every thing was good.
2024 年 4 月入住 1 晚
Aleksandra 于 2024年04月23日 的回复
5 out of 5!! Thank you for taking the time to post a rating and a review. We very much appreciate it and it means a lot to our future guest.So glad your stay with us was a good one and we hope to see you again in the very near future.

10/10 超赞

Daryl,Ankeny

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was impressed with the accommodations and the location was suburb to get to restaurants and activities to do!
2024 年 4 月入住 2 晚
Aleksandra 于 2024年04月21日 的回复
Thank you for that 5 outof 5 rating! We very much appreciate it. So happy your stay with us was a good one and you enjoyed our location and town. Hoping we'll see you agin in the near future.

10/10 超赞

Anna

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Me he hospedado en otras ocasiones y vuelvo al lugar nos gusta por ser un lugar tranquilo
2024 年 4 月入住 2 晚
Aleksandra 于 2024年04月21日 的回复
Thank you for posting such a good review and for your contiued business with us. We very much appreciate it and look forward to seeing you again in the very near future!

8/10 还可以

Nathaniel

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Aleksandra 于 2024年04月18日 的回复
Thank you for taking the time to post a rating. We very much appreciate your feedback and its important to our future guest. Hoping you'll be back again in the near future so we can see what we need to do to get that 4 up to a 5!

10/10 超赞

Amy

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施
We love the silver spruce. You can walk to town and the hot springs. The staff is always so great. It's very clean. Road noise can be an issue at night so bring earplugs. Breakfast room is spacious with waffles, bagels, fruit, yogurt, hard boiled eggs and cereal.
2024 年 4 月入住 3 晚
Aleksandra 于 2024年04月11日 的回复
Thank you for the great rating and for taking the time to post a review. We and our future guest very much appreciate it. So very glad you had a good stay with us and we look forward to seeing you again in the near future!

8/10 还可以

Inaki

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to everything, nice place.
2024 年 4 月入住 1 晚
Aleksandra 于 2024年04月10日 的回复
Thank you for taking the time to post a rating and review. Your input is important to us and to our future guest. We do indeed have an ideal locaion! Centrally located, aproximentaly a 4 block walk to either hot springs, the Adventure Park or the downtown eating area. Hoping you'll be back to stay with us again in the near future.

10/10 超赞

Desiree

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved how clean and quiet it was
2024 年 4 月入住 2 晚
Aleksandra 于 2024年04月10日 的回复
Thank you for noticing how clean our property is, we really strive hard to keep it that way and we appreciate your saying so! Appreciate also your taking the time to post that great rating. We look forward to seeing you again hopefully in the near future!

6/10 一般

Debra

与配偶出行
Not smart tv. No ability to stream. Coffee maker but have to go to front desk to actually get the coffee. Loved the bed linens but not enough covers
2024 年 4 月入住 1 晚
Aleksandra 于 2024年04月11日 的回复
Thank you for taking the time to post a rating/review. Your input is important to us and to our future guest.So happy you enjoyed the comfort of our bed linens.Extra blankets and pillows are always available from our front desk. So sorry you were not aware of that. Most all of our TVs are Smart Tvs but you have to log in to your own account to access the streaming feature. Hoping you'll be back to try us again in the near future.

6/10 一般

Elham

The bed sheet had a stain on the corner. The AC system was old.
2024 年 3 月入住 1 晚
Aleksandra 于 2024年04月4日 的回复
Thank you for taking the time to post a rating and a review. We sure are sorry to hear of that stain on your bed sheet and have passed this info on to our housekkeping department. We strive to provide clean and comfortable rooms for our guest. Had we known of this situation we surely would have moved you. Hoping you'll be back to try us again.

10/10 超赞

Karina

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean, confort, the service was so good very friendly
2024 年 3 月入住 1 晚
Aleksandra 于 2024年04月4日 的回复
5 out of a 5! We sure do appreciate that great score and your taking the time to post it. So happy that your stay with us was a good one and we hope you'll be back again in the very near future!

8/10 还可以

Travis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and friendly staff
2024 年 3 月入住 2 晚
Aleksandra 于 2024年03月31日 的回复
We appreciate your taking the time to post a rating and review. It means a lot to us and to our future guest. We do have a pretty good crew, thank you for saying so! Hoping you'll be back to stay again in the near future.

8/10 还可以

Apple,Bloomington

与家人及幼儿出行
不满意:员工和服务
Room looks like not properly wipe down.. have to switch rooms.
2024 年 3 月入住 2 晚
Aleksandra 于 2024年03月31日 的回复
So sorry upon your very late arrival we, you and our front desk, discovered there had been an error in the housekkeping report and we accidentaly assigned you an unprepared room. Thankfully there were clean rooms available to move you to..We do apologize for the obvious inconvience. Hoping you'll be back to try us again.

10/10 超赞

Debbie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Party of 5. Visiting with my elderly parents. It was our first time staying here. We had taken the train to glenwood springs. Our return train departure was unfortunately cancelled due to a rock slide on the tracks. The hotel was kind enough to extend the booking for free for an hour while I made alternative arrangements. This was the only suite I saw online with 3 queen beds. Will definitely return!
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月31日 的回复
Thank you for taking the time to post such a nice rating and review. So happy you enjoyed your stay with us and the Super Deluxe room with three queen beds worked well for your family. Hoping you'll be back to stay with us again in the near future.

10/10 超赞

Charles

满意:住宿条件和设施,员工和服务
After a 12-hour drive from SoCal, just needed a place to sleep for the night before an early rise to head to a day of skiing in Aspen. This was perfect - not fancy but clean and I got a good night’s sleep for a good price. Would definitely do it again.
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月28日 的回复
So happy your stay was a good one and you had a good comfortable sleep. We appreciate your taking the time to share your experience with and for posting that good review and rating! Hoping you'll stop by again in the near future.

10/10 超赞

Rondine,Canby

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at Silver Spruce Inn. It’s very quaint & nice. Staff was very friendly. We walked to and from Iron mountain hot springs and it only took a few mins. Would definitely stay here again.
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月26日 的回复
So glad your experience with us warranted a 5 out of 5 rating! We very much appreciate that and your taking the time to post it. Our location is indeed ideal for walking to either hot springs, the Adventure Park or the downtown eating areas. Hoping you'll be back to stay again in the very near future.

8/10 还可以

Geena

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
A little outdated but other than that it was great!
2024 年 2 月入住 2 晚
Aleksandra 于 2024年03月25日 的回复
Thank you for taking the time to post a rating/review. We and our future guest appreciate your feedback. At 35+ years young our building is indeed a little older but we are continually updating and remodeling. New roof happening this week! New fireplaces and bathrooms in the Honeymoonrooms last month! We hope you'll be back to stay with us again in the very near future.

4/10 很差

Kimberly

满意:员工和服务
不满意:住宿条件和设施
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月26日 的回复
Thank you for taking the time to post a rating. We very much appreciate it. Hoping you'll be back again in the near future so we can see what we need do to do to improve that rating.

8/10 还可以

Douglas

2024 年 3 月入住 4 晚
Aleksandra 于 2024年04月13日 的回复
We appreiate your taking the time to post a rating and it means a lot to our future guest. Hoping we'll see you again in the very near future.

8/10 还可以

Judit

2024 年 3 月入住 1 晚
Aleksandra 于 2024年04月12日 的回复
Thank you for taking the time to post a rating. We and our future guest appreciate your feedback. Hoping you'll be back to stay with us again in the very near future.

10/10 超赞

Arianna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk was amazing service. So clean. Lobed the charm the property has. Close to town and hot springs. Definitely staying here again
Aleksandra 于 2024年03月25日 的回复
Thank you for that great rating and your kind words. We very much appreciate it and are so glad your stay with us was a good one. We hope you'll be back to stay with us again in the very near future.

10/10 超赞

Rupesh

与家人出行, 商务旅客
满意:服务设施,清洁度
Good
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月15日 的回复
5 out of 5! We sure do appreciate that good rating and your taking the time to post it. Your feedback is important to us and to our future guest. We hope you'll be back to stay again in the very near future.

8/10 还可以

Leo

2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月16日 的回复
Thank you for taking the time to post a rating. Your feedback is important to us and to our future guest. Hoping you'll be back to stay with us again in the very near future.

8/10 还可以

Tuan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月17日 的回复
Thank you for taking the time to post a rating. We very much appreciate your feedback and it means a lot to our future guest. Hoping you'll be back to stay with us again in the near future.

10/10 超赞

Kinza

满意:清洁度、员工和服务、住宿条件和设施
The rooms were quiet and cozy. We had daily housekeeping which seems to be a rarity lately. The location is fantastic. They are well located for both hot springs, the adventure park and several resteraunts.
2024 年 3 月入住 3 晚
Aleksandra 于 2024年03月13日 的回复
Thank you for that great rating of a 5 out of 5 and your kind words. We very much appreciate it. Hoping you'll be back to visit our town and stay with us again in the very near future.

10/10 超赞

Valerie

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an older property but the owners have taken very good care of it. They were also very sweet and inviting. We won't hesitate to stay here again, it was just one block from our favorite Bavarian breakfast place and very easy walking distance to the hot springs and Adventure Mountain.
2024 年 3 月入住 2 晚
Aleksandra 于 2024年03月13日 的回复
5 out of 5! We sure do appreciate that good rating and your taking the time to post it.Mmmm for sure to the Little Bavarian Resturant! So happy that your stay with us was a good one and we hope you'll be back to stay again in he very near future!

10/10 超赞

Melissa

满意:清洁度、员工和服务、住宿条件和设施
Aleksandra 于 2024年03月13日 的回复
5 out of 5 !! What a great rating! We sure do appreciate your taking the time to post it. Glad you had a good stay with us and we hope youll be back in the very near future.

10/10 超赞

Dwayne

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Aleksandra 于 2024年03月13日 的回复
5 out of 5 !! Thank you for taking the time to post such a great rating! We very much appreciate it and hope you'll be back to stay with us again in the very near future.

8/10 还可以

Sharon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property location was very convenient -very near the pool. The room was largeband clean. Decent breakfast.
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月13日 的回复
Thank you for taking the time to post a rating/review. Your feedback is important to us and to our future guest. We hope you'll be back to stay with us again in the very near future.

10/10 超赞

Rachel

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
Aleksandra 于 2024年03月9日 的回复
5 out of a 5!! We sure do appreciate that good rating and your taking the time to post it. Hoping you'll be back to stay with us again in the very near future!

10/10 超赞

Malgorzata

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and friendly place
2024 年 2 月入住 4 晚
Aleksandra 于 2024年03月4日 的回复
Thank you for your kind words and that great rating! We sure do appreciate your taking the time to post it. We hope you'll be back to see us again in the very near future.

10/10 超赞

Sean

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location and free breakfast. They had homemade baked goods in addition to standard continental breakfast items. The beds were comfortable and the room rate was very reasonable, especially in the middle of ski season. Easily walkable to several restaurants and Iron Mountain Hot Springs.
2024 年 2 月入住 3 晚
Aleksandra 于 2024年03月4日 的回复
5 out of 5! We sure do appreciate that good rating and your taking the time to post it. Glad to hear you enjoyed your stay with us and some of those delicious homemade pastries! We hope you'll be back to stay with us again in the very near future!

10/10 超赞

Janice

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Aleksandra 于 2024年03月4日 的回复
5 out of 5! Thank you for taking the time to post such a good rating. It means a lot to us and to our future guest. We hope you'll be back to stay with us again in the very near future!

8/10 还可以

Roman

满意:住宿条件和设施,员工和服务
Room was clean and comfortable. Everything worked, but had to ask for a plug for the jacuzzi tub. Ice machine below was out of service, so had go a ways for another. Road/traffic noise was a bit much.
2024 年 2 月入住 3 晚
Aleksandra 于 2024年02月28日 的回复
Thank you for taking the time to post a rating and review. Your feedback is important to us and to our future guest.Not sure why guest seem to like taking the tub plugs but they do! So sorry our houskeeper missed that detail. Ice machines do indeed breakdown and we're sorry the one nearest your room was out but thankful we have three others.We hope you'll be back and try us again.

10/10 超赞

Shane

与家人出行
满意:员工和服务,清洁度
Great place to stay and ski at Beaver Creek and Vail. The drive through the canyon is enjoyable and only 50 minutes to slopes. Save thousands compared to staying at resorts!
2024 年 2 月入住 2 晚
Aleksandra 于 2024年02月25日 的回复
5 out of 5, we sure do appreciate that good rating and your posting a review. Your input is important to us and to our future guest. So happy your stay with us was a good one and hope you'll be back to see us again in the near future.

8/10 还可以

Nickolas

与家人及幼儿出行
满意:清洁度
Its in a beautiful spot of town
2024 年 2 月入住 1 晚
Aleksandra 于 2024年02月24日 的回复
Thank you for taking the time to post a rating/review. We and our future guest appreciate your feedback. So happy you enjoyed our location and beautiful town. Hoping you'll be back to stay with us again in the near future.

8/10 还可以

Dennis

满意:员工和服务,清洁度
Location
2024 年 2 月入住 1 晚
Aleksandra 于 2024年02月19日 的回复
Your feedback is important to us and to our future guest. We appreciate your taking the time to post a rating and a review. Hoping you'll be back to stay with us a gain in the near future.

2/10 糟糕

wahid

团体旅客
不满意:员工和服务、服务设施、住宿条件和设施
noisy
2024 年 2 月入住 11 晚
Aleksandra 于 2024年02月17日 的回复
Thank you for taking the time to post a rating/review. We sure are sorry to hear you had a less than pleasant stay with us. Usually a call to the front desk will remedy most noise problems. We hope you'll come back and try us again.

10/10 超赞

Brandon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jorge at front desk is awesome i book via 3rd party late at night due to train cancellation called to make sure he got my reservation and told him i will be checking in late at night. He made my terrible day better great customer service and the rooms are very nice and very clean! Stay here if you are in the area
Aleksandra 于 2024年02月17日 的回复
We sure do appreciate that 5 out of 5 rating and you're taking the time to post it! So happy to hear Jorge was helpful and you had a good stay with us. We appreciate your feedback and hope you'll be back to stay again in the very near future.

10/10 超赞

Jon

满意:清洁度、员工和服务、住宿条件和设施
Friendly staff nice place enjoyed
2024 年 2 月入住 1 晚
Aleksandra 于 2024年02月14日 的回复
5 out of 5!! We sure do appreciate that great rating and your taking the time to post it. So happy you enjoyed our place and the staff. We hope you'll be back to stay with us agin in the near future.

10/10 超赞

Wendy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay as usual.
2024 年 2 月入住 1 晚
Aleksandra 于 2024年02月12日 的回复
5 out of 5!! We sure do appreciate that good rating and your taking the time to post it. So happy your stay with us was a good one and we hope you'll be back to see us again in the very near future!

10/10 超赞

Michelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It has a nice European feel, and the staff was very friendly!
2024 年 2 月入住 3 晚
Aleksandra 于 2024年02月13日 的回复
Thank you for taking the time to post that 5 out of 5 rating and your kind words! We appreciate it and it means a lot to our future guest. So happy your stay was a good one and we hope you'll be back in the very near future.