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关于贝斯特韦斯特铜山酒店的点评

2.5 out of 5
贝斯特韦斯特铜山酒店
1565 E South Street, Globe, AZ

点评

8.8

超赞

10 分 - 超赞。235 条好评，共有 418 条点评" "
8 分 - 还可以。123 条好评，共有 418 条点评" "
6 分 - 一般。29 条好评，共有 418 条点评" "
4 分 - 很差。19 条好评，共有 418 条点评" "
2 分 - 糟糕。12 条好评，共有 418 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

FERNEY

满意：清洁度、员工和服务、住宿条件和设施
Very good
2024 年 3 月入住 3 晚
Dawn Caldera 于 2024年05月6日 的回复
Thank you for your review! We hope to host you again!

8/10 还可以

Mary

满意：员工和服务，清洁度
This is perfectly fine for what it is. The doors are on the exterior and there are definitely some sketchy characters in the neighborhood, but we lived through the night, so that’s a win. The room itself was clean and comfortable, and the staff was friendly. Breakfast is what you would expect: fine.
2024 年 4 月入住 1 晚
Dawn Caldera 于 2024年05月1日 的回复
Thank you for your review! We are proud to say with our newly installed security gates, 24hr staff on duty, ample outdoor lighting and security cameras makes for a secure stay. Thank you for being our guest!

4/10 很差

Read

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
We've never stayed in a smaller room with less chairs, lights, or other amenities. It was a box with little to no space.
2024 年 4 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 928-425-7575.Sincerely,Dawn Michelle CalderaGeneral ManagerBest Western Copper Hills Inn

6/10 一般

David

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
Thank you for staying with us and for taking the time to leave us your feedback!

8/10 还可以

Louise

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Dawn Caldera 于 2024年04月25日 的回复
Thank you for staying with us and for taking the time to leave us your feedback!

8/10 还可以

Martin E

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and helpful.
2024 年 4 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
Thank you for your review! I am pleased that you enjoyed our level of service; we strive to maintain that impeccable level of service for all our guests.

10/10 超赞

Wendy

满意：清洁度、员工和服务、住宿条件和设施
Good location, very clean, and quiet.
2024 年 4 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
It is terrific to know you enjoyed your overall experience. We look forward to hosting you on future visits to Globe!

10/10 超赞

Debra

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast area and service was presented with health safety in mind. And the morning staff especially was very attentive and helpful.
2024 年 4 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
It's really great that you enjoyed your stay with us, and that everything in and around the hotel was to your satisfaction. We would love to have you stay with us again if your travels bring you back this way!

8/10 还可以

Yadira

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice place and location.
2024 年 4 月入住 1 晚
Dawn 于 2024年04月11日 的回复
Thanks

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
xxx
2024 年 3 月入住 1 晚
Dawn 于 2024年04月11日 的回复
Thanks for being out guest

8/10 还可以

Frances

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would stay here again. Staff were very friendly. Clean hotel.
2024 年 3 月入住 1 晚
Dawn Michelle Caldera 于 2024年03月27日 的回复
Thank you for being our guest!

8/10 还可以

Joel

满意：清洁度、员工和服务、住宿条件和设施
Convenient location for exploring the area for hiking, rafting, etc.
2024 年 3 月入住 2 晚
Dawn Michelle Caldera 于 2024年03月27日 的回复
Thank you for staying with us, we hope to see you again soon!!

6/10 一般

Enriqueta

与家人出行
We liked the indoor pool
2024 年 3 月入住 3 晚
Dawn Michelle Caldera 于 2024年03月27日 的回复
Thanks!

10/10 超赞

Marti

满意：清洁度、员工和服务、住宿条件和设施
Excellent place to stay.
2024 年 3 月入住 1 晚
Dawn Michelle Caldera 于 2024年03月27日 的回复
Thank you for being our guest!

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
Nice people, nice breakfast. Clean and comfortable.
2024 年 3 月入住 3 晚
Dawn Caldera 于 2024年04月25日 的回复
Thank you for making our hotel your home for your visit here. It was our pleasure to host you, and we are pleased that you enjoyed your time with us so much. We hope to be your hotel of choice for future visits to this area

4/10 很差

Tabbetha，Laveen

不满意：住宿条件和设施，服务设施
This was not a hotel. But, a motel with an elevator. If you have arthritis, depending on where your room is, you will have a few stairs.Those could be a little difficult to navigate with luggage. The beds were hard as rocks. I stayed two nights and did not sleep very well. The water pressure for the shower was barely above a drip. The shower head had a few different settings. I tried them all and the water pressure was awful. I've stayed in Best Westerns in many different cities while traveling. Most are really good. This was the worst. I will never stay here again. I noticed a new Holiday Inn Express a little further down or there is also Apache Gold Resort and Casino.
2024 年 3 月入住 2 晚
Dawn 于 2024年03月7日 的回复
Thanks

10/10 超赞

Dennis

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Checking in was extremely pleasant
2024 年 3 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
We are very pleased that you acknowledged and appreciated the wonderful value that we provide here, and we are happy that you enjoyed your stay. We hope to be your hotel of choice for future visits to this area.

10/10 超赞

Jayne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Morning breakfast was especially delightful. Mark is was amazing!! Great customer service skills. We were so glad we didn’t go next door for breakfast. Salsa was really good. Everything homemade. Such a treat. Mark ☀️☀️☀️☀️☀️
2024 年 2 月入住 1 晚
Dawn Michelle Caldera 于 2024年03月20日 的回复
Thank you for taking the time to let us know about your experience. Thank you for being our guest!

6/10 一般

F.

与配偶出行
满意：员工和服务，清洁度
I assumed the property was a hotel and was disappointed when it wasn't.
2024 年 2 月入住 1 晚
Dawn Michelle Caldera 于 2024年03月20日 的回复
Thanks for your response.

10/10 超赞

Richard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Dawn Caldera 于 2024年04月25日 的回复
Thank you for staying with us and for taking the time to leave us your feedback!

6/10 一般

Brian

2024 年 2 月入住 2 晚
Dawn Michelle Caldera 于 2024年03月20日 的回复
Thank you staying with us

10/10 超赞

Grant

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

agnes

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean, modern hotel. Staff friendly and helpful. Was not aware that the pool and hot tub were not operating at time of booking.
2024 年 2 月入住 1 晚

8/10 还可以

David，davenport

商务旅客
满意：清洁度、员工和服务、服务设施
No frills but was very clean and staff was very friendly and helpful with restaurant suggestions etc. This is essentially a motel with doors opening to the outside so take that into consideration. Thin interior walls made for noisy neighbors.
2024 年 2 月入住 5 晚

8/10 还可以

Tracy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

mark

满意：住宿条件和设施，清洁度
Room keeping vacuums at 8am in the morning. Breakfast ends at 8am.
2024 年 1 月入住 1 晚

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was new and modern, everything about it was first rate. The beds were excellent. The rooms were clean and very nice. Will definitely stay here again.
2024 年 1 月入住 1 晚
Dawn Michelle Caldera 于 2024年03月20日 的回复
Thank you for staying with us!

10/10 超赞

MARILYN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Dawn Michelle Caldera 于 2024年03月20日 的回复
Thanks for staying with us, we hope you enjoyed your stay.

8/10 还可以

Kristine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Kathleen

满意：服务设施
The check in was pleasant, and efficient. This hotel has 2 floors stairs only, front desk was very accommodating placing us on the ground floor. Rooms and bathroom is very clean. Bed is comfortable.
2023 年 12 月入住 1 晚

10/10 超赞

Christopher

满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
I found hair in the tub ( next morning) so not sure about how well the room was cleaned
2023 年 11 月入住 1 晚

10/10 超赞

Elizabeth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bed was comfortable, quite for sleeping, clean, staff nice, offered to change rooms when unable to take bath due to no plug for tub, king room had small couch & table, had desk as well, Denny's right there for food, easy access for hwy as well. We were happy with our short stay here at the Copper Hills Best Western. Thank you.
2023 年 11 月入住 1 晚

10/10 超赞

Frankie

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The employees were amazing and all very helpful. Will definitely be returning here soon.
2023 年 11 月入住 1 晚

8/10 还可以

Damian

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Sheri

与家人出行
满意：客房舒适度，清洁度
Recommend hotel
The mattress was very comfortable, and the room was nice. The shower was amazing. The only complaint was the toilet would not stop running after flushing. I had to take the lid off and push the rubber seal down with my finger - tapping the handle did not solve the issue. - Room 204
2023 年 11 月入住 2 晚

10/10 超赞

Teresa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Latisha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Must stay
Great customer service, clean rooms, quiet area
2023 年 11 月入住 1 晚

10/10 超赞

john

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
az globe life
great , safe , clean , and quite....awesome breakfast!!!!
2023 年 10 月入住 1 晚

10/10 超赞

Ryan，Strawberry

2023 年 10 月入住 1 晚

8/10 还可以

frédéric，ecotay l olme

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Breakfask : not a self service
2023 年 10 月入住 1 晚

10/10 超赞

Deanna，Glendale

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was easy to find. Plenty of parking. Gated parking too. The restaurant across the street sounded fun. There was a bit of traffic noise, but not too bad.
2023 年 10 月入住 1 晚

8/10 还可以

Karen

满意：清洁度、员工和服务、住宿条件和设施
Staff seemed nice overall. The lady in the Breakfast Kitchen area (Linda?) was very sweet and helpful. Room was nice and clean. The property isn’t really next to anything except a Denny’s. If you want to get to downtown Globe, you probably should have a car, unless walking a distance is normal for you.
2023 年 10 月入住 4 晚

10/10 超赞

Stanislaw

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, well maintained and clean hotel.
2023 年 10 月入住 1 晚
Dawn Michelle Caldera 于 2023年10月3日 的回复
Thank you so much for staying with us, we do appreciate we know you have many choices. We look forward to hosting you again

10/10 超赞

Irene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely small pool area. Typical scratchy hotel towels. Friendly staff. Nice landscaping.
2023 年 9 月入住 1 晚
Dawn Michelle Caldera 于 2023年09月26日 的回复
Thank you being our guest, we do hope you come back and stay again.

10/10 超赞

Georgette

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Nice facility clean quiet staff is friendly and helpful. I would come back on my next visit to see family in Globe
2023 年 9 月入住 2 晚
Dawn Michelle Caldera 于 2023年09月26日 的回复
Thank you for letting us know about your stay, I will share with our staff to let them know to keep up the good work!!Hope to see you again soon!

10/10 超赞

Wendy G

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Dawn Michelle Caldera 于 2023年09月26日 的回复
Thank you for the 10 out of 10

10/10 超赞

Phoenix

2023 年 8 月入住 1 晚
Dawn Michelle Caldera 于 2023年09月26日 的回复
Thank you for the 10 out of 10!

10/10 超赞

Ben d

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cleanest hotel I have found in Globe
2023 年 8 月入住 3 晚
Dawn Michelle Caldera 于 2023年09月26日 的回复
Aww, thank you for taking the time to write this!! We do look forward to seeing you again.

10/10 超赞

john

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
hidden globe
romantic getaway , very nice clean and right next to an awesome winery
2023 年 8 月入住 1 晚
Dawn Michelle Caldera 于 2023年09月26日 的回复
Loved reading your review, so excited that we were able to make your weekend memorable!!

8/10 还可以

Danella

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
I had a clean comfortable. Room. However upon checking in. I was told there would be a made to order breakfast. The breakfast was premade but you could order what you wanted. So the eggs were fake and tasted terrible. The sausage was a premade patty and had too much sidium in it. The english muffin was cold and dried up
2023 年 8 月入住 1 晚
dawn 于 2023年08月23日 的回复
i am so happy to read you enjoyed your room. sorry to hear that the breakfast was not what you expecting.