「We stayed at no 5 lake view. The property was very dirty. No Internet connection. We couldn't complain at the time as we arrived late due to traffic. No hot water for shower next morning. Towels too small and old. Kitchen area unclean. Outside decking filthy. Tea towels and fridge unclean and smell」
「Very disappointing stay ,
We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding ,
We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,)
Went to the pub for an hour and Karen had the cottage ready ,
I thanked her by tx but no communications back , nothing from Wayne all week ,
I would of expected a follow up chat asking if...
「Booked a valley castle room w king bed for one night in late Sep. Room was very clean with comfy n up to date decor. Room was big enough and soundproof quality was good. Big garden surrounded hotel n we took a pleasant walk the next day. Should have stayed for one or two nights so as to enjoy swimming pool and other facilities. The historical building was well maintained. Very pleasant stay 」
「The hotel needs air conditioning in all bedrooms as the rooms were too hot.
There were no fridges in the bedrooms to keep water cold etc which was disappointing as we had to ask for glasses of ice to do this.
Staff were exceptional and the spa and swimming pool were really good.
A great location on the edge of Dartmoor with access to some great walks.」
「Very spacious with every facility in the lodge that you need. The hot tub is fabulous and we were left a lovely bottle of Prosecco and chocolates alongside tea and coffee etc. The owners thought of everything. Would definitely recommend. 」
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