预订格拉夫顿酒店宾馆住宿限时优惠

“We had a bit of confusion with our reservation that we made through expedia but the hotel management helped us to make it right. After that the room they put us in had a plugged pipe in the sink, which was giving off a horrible odor. I reported it to the manager and they offered to move us - which we did NOT want. Then they had maintenance come the very next day (earliest possible) to correct the problem. Staff was very friendly and good to work with. The maintenance man called me personally……

“Every was super clean and stayed well”

“Good”

“Remodeled and clean”

“I will never go to this hotel again. For a king sized bed, we were given two flimsy pillows with stained sheets. A used toilet paper roll in the bathroom A rusty iron that almost stained my clothing The breakfast was NOT breakfast. You had cereal but no milk. Not a good variety of options. Standard waffle maker but no actual breakfast sides other than a hard boiled egg. The halls were littered with trash. Should have just went to the motel 6 across the street.”

“good”

“The price for this hotel doesn’t match the accommodations. We flew in CLE to visit family, but wanted to break up the drive since the flight got in at almost midnight. I wasn’t expecting much, but this hotel fell below my expectations. The one positive, the bed was comfortable. The negatives outweighed that. There were many parking spots taken up by construction vehicles and materials (thinking long-term guests), so finding a spot was difficult. At check-in I was not told when breakfast or……

“The room was small, but clean and comfortable. The staff was incredibly helpful, helping me to figure out the public transportation system to get to a concert on an extremely busy weekend. The breakfast is minimal, but has enough basics to get you through and there's a Bob Evans less than a minute down the road if you want something more. I also appreciated the reasonable rates when several other hotels had significantly raised their rates for the weekend. Would highly recommend this hotel and……

“服务态度好”

“The best hotel stay I've had in a long while. Went with my husband and toddler. It seemed like we were upgraded to a suite because the room was very spacious and clean and stocked with lots of soap in the bathroom. The bed was comfortable and I was able to sleep well. Breakfast was fantastic. The only issue we had was the shower door would not stay closed- it kept rolling open so we had to shove a towel in the corner. There's also an amazing playground 4 miles down the road! I will be staying……