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关于大大急流城市中心欢朋套房酒店的点评

2.5 out of 5
大大急流城市中心欢朋套房酒店
433 Dudley Place NE, Grand Rapids, MI

点评

9.2

非常棒

10 分 - 超赞。676 条好评,共有 961 条点评" "
8 分 - 还可以。210 条好评,共有 961 条点评" "
6 分 - 一般。42 条好评,共有 961 条点评" "
4 分 - 很差。13 条好评,共有 961 条点评" "
2 分 - 糟糕。20 条好评,共有 961 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.6/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

shaniece

满意:清洁度、员工和服务、住宿条件和设施
We had problems with our room keys a few times and had to keep going to the desk. The front desk was kind and assisted but it was a bit annoying when you can’t access your room or pool area when you need to.
2024 年 4 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年05月21日 的回复
Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered with your room keys and the inconvenience it caused. We understand how frustrating it can be to repeatedly visit the front desk to resolve access problems. While we're glad to hear that our front desk team was kind and helpful, we apologize for the disruption to your stay.Your feedback is important to us, and we will address the key card issues to ensure a smoother experience for our guests in the future. If there's anything else you'd like to share or any further assistance you need, please feel free to let us know.

8/10 还可以

Angie,Riverdale

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice and affordable.
2024 年 5 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年05月14日 的回复
Thank you for your positive feedback! We're delighted to hear that you found our hotel both nice and affordable. Providing a pleasant and cost-effective stay for our guests is important to us, and we're glad that we met your expectations. Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future!

10/10 超赞

Adrian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年05月14日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

Fred

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom has a farm door and doesn't offer much privacy. Don't stay there with someone you don't mind sharing more or less an open bathroom door.
2024 年 5 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年05月14日 的回复
Thank you for sharing your feedback with us. We're sorry to hear that the bathroom design did not meet your privacy expectations. We understand how important privacy is for our guests, and we apologize for any inconvenience this caused during your stay. Your comments will be taken into consideration as we look for ways to improve our room design and guest experience. We appreciate your honesty and hope to have the opportunity to better accommodate your needs in the future.

10/10 超赞

kelly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was very satisfied with my visit. Love the scooter access across the street made our trip to the VanAndal a breeze. Also a lot of restaurants close by. The breakfast was awesome 😎. We will be returning in the future 😃
2024 年 5 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年05月7日 的回复
Thank you for your fantastic review! We're thrilled to hear that you had such a satisfying visit with us. It's wonderful to know that you found the scooter access across the street convenient for your trip to the Van Andel, and that there were plenty of restaurants nearby for you to enjoy. We're delighted that you loved our breakfast offerings as well! Your satisfaction means everything to us, and we can't wait to welcome you back for another fantastic stay in the future.

10/10 超赞

Ashton

团体旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施
Difficult parking and check-in
2024 年 4 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年05月7日 的回复
We're sorry to hear about the difficulties you experienced with parking and check-in during your stay. Providing a smooth and convenient experience for our guests is important to us, and we apologize for any inconvenience or frustration caused. Your feedback regarding these issues will be shared with our team to ensure improvements are made. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a much-improved experience in the future.

8/10 还可以

Ashley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always our hotel of choice when staying in Grand Rapids. Great location and super clean rooms!
2024 年 5 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年05月7日 的回复
Thank you for your loyalty and kind words! We're thrilled to hear that our hotel is your preferred choice when staying in Grand Rapids. Providing a great location and super clean rooms for our guests is what we strive for, and we're delighted that we consistently meet your expectations. Your continued support means the world to us, and we can't wait to welcome you back for another wonderful stay in the future!

8/10 还可以

monica

满意:清洁度、员工和服务、住宿条件和设施
Nice place. Good location
2024 年 2 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年05月7日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

John

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very professional staff. Had a very large room with amenities in the restroom. Needed to asked for more coffee for the room.
2024 年 4 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年04月29日 的回复
Thank you for your kind words! We're thrilled to hear that you found our staff to be professional and enjoyed your spacious room with its amenities. Your comfort is our priority, so we apologize for any inconvenience regarding the coffee supply. Rest assured, we'll take note of your feedback to ensure a seamless experience for your next stay. We look forward to welcoming you back soon!

10/10 超赞

Elias

满意:清洁度、员工和服务、住宿条件和设施
Clean, clean, clean! Also a very short walk to downtown.
2024 年 4 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年04月29日 的回复
Thank you for your glowing review! We're delighted to hear that you appreciated our commitment to cleanliness and enjoyed the convenience of our location just a short walk from downtown. Providing a spotless environment and easy access to attractions are top priorities for us. Your satisfaction means the world to us, and we can't wait to welcome you back for another wonderful stay!

10/10 超赞

Chithra

It was very fast and effortless.
2024 年 4 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年04月15日 的回复
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.

10/10 超赞

Maureen

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super clean, comfortable beds. Parking is a bit of a hassle, but seems safe. Pool was amazing - hot tub closed unfortunately. Breakfast was OK.
2024 年 4 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年04月8日 的回复
It's great to hear that you found our hotel super clean with comfortable beds! We apologize for any inconvenience with parking but are glad you felt it was safe. We're sorry to hear the hot tub was closed during your visit, but we're delighted you enjoyed our amazing pool. Your feedback on breakfast is appreciated, and we'll use it to improve. If you have any other comments or if there's anything else we can do to enhance your experience next time, please let us know. We hope to welcome you back for another stay soon!

10/10 超赞

Robert

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parker is the friendliest and most welcoming hotel clerk I have ever had. Thank you for being such a wonderful start to our stay!
2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年04月1日 的回复
Thank you for your kind words! We're delighted to hear that Parker provided you with exceptional service and made your stay memorable from the very beginning. We will be sure to pass along your compliments to Parker and our team. It was our pleasure to welcome you, and we look forward to hosting you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 超赞

Kattie

与家人及幼儿出行
满意:员工和服务、服务设施、住宿条件和设施
Check in was easy. The staff was nice. The jets in the hot tub were filthy! You are a little more than a mile walk to museums, which is a little far if you have kids.
2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年04月1日 的回复
Thank you for sharing your experience with us. We're glad to hear that your check-in process was smooth and that you found our staff to be nice. However, we apologize for any inconvenience caused by the cleanliness of the hot tub jets. We will address this issue with our team to ensure it is properly cleaned and maintained. We appreciate your feedback regarding the distance to museums, especially when traveling with kids. Your input helps us improve our guest experience, and we hope to welcome you back in the future for a more enjoyable stay.

8/10 还可以

Charlotte

2024 年 3 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年04月22日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

8/10 还可以

Sarah,Avon

满意:服务设施,员工和服务
The rooms were spacious and the bathrooms were nicely updated. The entire hotel could use a good vacuum along with a wipe down of surface areas(walls, counters, everything). Pool was very nice and big. Breakfast was good. Friendly staff.
2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月18日 的回复
Thank you for your valuable feedback. We're pleased to hear that you found our rooms spacious and our bathrooms nicely updated. We apologize for any cleanliness issues you encountered and will address them with our housekeeping team to ensure improvements. It's great to know that you enjoyed our pool and found our breakfast offerings satisfactory. We appreciate your kind words about our staff's friendliness. Your comments help us enhance our guest experience, and we hope to have the opportunity to welcome you back for a more seamless stay in the future.

10/10 超赞

Thaddeus

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay at, the staff helped me plan a surprise birthday in our room and played it off perfectly!!!! my only complaint would be the hot tub. There was so much scummy foam in the hot tub while the jets were on it was really off putting. We will definitely be back so, hope the hot tub isn’t like that on my next stay.
2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月18日 的回复
Thank you for choosing to celebrate your birthday with us! We're delighted that our staff could assist in making it a memorable occasion for you. However, we apologize for the inconvenience caused by the condition of the hot tub. We take cleanliness seriously, and we'll address this issue promptly to ensure a better experience for your next visit. We look forward to welcoming you back, and we'll strive to provide you with an even more enjoyable stay next time.

10/10 超赞

Rebecca

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to downtown Grand Rapids and very close to hospital. Close to a few restaurants, coffee shop neighborhood bars. Newer hotel with parking clean quiet and nice breakfast. We’ve stayed a few times and will keep going back when we visit family.
2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月18日 的回复
We're thrilled to hear that you've enjoyed your stays with us! Thank you for your loyalty and for choosing our hotel when you visit family. It's wonderful to know that our convenient location, cleanliness, and amenities, including breakfast, have met your expectations. We look forward to welcoming you back again for more memorable visits in the future!

10/10 超赞

Walter

满意:清洁度、员工和服务、住宿条件和设施
Good place
2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月18日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

myechia

2024 年 3 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年04月1日 的回复
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 超赞

Samuel

2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月25日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

Nelle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hard Yes
This place was awesome. Super friendly and accommodating staff. Clean and well maintained hotel property. Was totally pleased with my experience here. I will stay here again whenever in the Grand rapids area.
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月4日 的回复
Thank you for your glowing review! We're thrilled to hear that you had an awesome experience with us and that our friendly and accommodating staff, along with our clean and well-maintained hotel property, met your expectations. It's fantastic to know that you plan to stay with us again whenever you're in the Grand Rapids area. We look forward to welcoming you back for another wonderful stay!

8/10 还可以

Katie

2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月26日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

Brandon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There needs to be more handicap parking spaces I felt bad for my wife because she’s disabled and has muscle and lung disease and she has to take frequent breaks
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月26日 的回复
Thank you for sharing your experience with us, and we're truly sorry to hear about the challenges your wife faced during your stay. Ensuring the comfort and convenience of all our guests, especially those with disabilities, is of utmost importance to us.We sincerely apologize for any inconvenience caused by the lack of adequate handicap parking spaces. Your feedback is invaluable, and we will certainly review our parking facilities to make the necessary adjustments and ensure that there are more accessible parking spaces available for guests with disabilities.It's disheartening to hear that your wife had difficulty due to her muscle and lung disease. Please know that we are committed to providing a welcoming and accessible environment for all our guests, and we deeply regret if we fell short of meeting your expectations in this regard.If there's anything else we can do to accommodate your needs or improve your experience in the future, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we are here to assist you in any way we can.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable and comfortable stay in the future.

10/10 超赞

Natalia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月26日 的回复
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

8/10 还可以

Michael

与配偶出行
满意:住宿条件和设施
This is a nice hotel. Room had some dog hair on the furniture, pool towels were very hard to come by. Need to pay more attention to detail
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月19日 的回复
Thank you for choosing to stay at our hotel and for sharing your feedback with us. We're glad to hear that overall you found the hotel nice, but we apologize for the issues you encountered regarding cleanliness and availability of pool towels. Providing a clean and comfortable environment for all our guests is a top priority for us, and we regret that we fell short of your expectations in this regard. Your comments have been noted, and we will address them with our housekeeping and pool towel management teams to ensure that necessary improvements are made. We appreciate your valuable feedback as it helps us to continuously improve our services. If there's anything else we can do to enhance your experience or if you have any further concerns, please feel free to reach out to our front desk team during your stay. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 超赞

Randa

满意:清洁度、员工和服务、住宿条件和设施
Second stay here and the hotel has been well maintained. Nice amenities.
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月19日 的回复
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!

10/10 超赞

Steven

与家人出行
满意:服务设施,清洁度
Clean and modern
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月19日 的回复
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 超赞

Siphal

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月19日 的回复
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 超赞

Tyrone

2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月19日 的回复
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 超赞

Darian

2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年03月25日 的回复
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 超赞

Brandon

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was a breeze and the staff are very kind and attentive. This seems to be a newer property, so everything is very clean. The lobby is nicely decorated and large enough for people to congregate. My king room is clean, comfortable, and nicely arranged. My partner immediately commented on the large, functional desk where one can actually spread out and work, which seems to be lacking in most every hotel these days. The bathroom has good water pressure and high quality soap, lotion, shampoo, and conditioner. If there is a hair dryer, they are keeping it well hidden. There room includes a convenient mini fridge and microwave as part of the little wet bar by the entry door. There is an ample parking garage. Unfortunately, there is an $18 nightly fee for parking, which seems like a blatant money grab for this sleepy part of town, especially given the high price of the room.
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月13日 的回复
Thank you for sharing your detailed feedback about your recent stay. We're delighted to hear that your check-in experience was smooth and that the staff were kind and attentive. It's great to know that you found the property to be clean and well-maintained, and that you appreciated the spacious and nicely arranged king room.Your feedback about the amenities in the room, including the large desk, bathroom essentials, and convenient mini fridge and microwave, is valuable and will surely be appreciated by future guests. We apologize for any inconvenience regarding the parking fee, and we'll certainly take your comments into consideration as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

10/10 超赞

MATT

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very much what I expected. Clean and quiet
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月13日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

Mary

与家人出行
满意:清洁度、员工和服务、服务设施
I did not like the parking/enterance. It is very confusing. You have to enter the gated parking garage and go to the third floor. There is not a floor level easy access lobby.
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月13日 的回复
Thank you for sharing your feedback regarding the parking and entrance setup. We apologize for any confusion you experienced during your stay. Your comments are valuable to us as we continuously strive to improve our guests' experience.We understand that clear and convenient access to the lobby is essential for a smooth arrival experience. We will review your feedback with our team to see if there are any adjustments we can make to improve the clarity of directions and signage for entering the hotel.If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 还可以

Nicolas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had trouble with the parking garage, as the room key didn’t work.
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for sharing your feedback regarding the issue you experienced with the parking garage. We apologize for any inconvenience this may have caused during your stay.Your satisfaction is important to us, and we would like to address this matter promptly. If you have any additional details or if there's anything specific you'd like us to look into, please feel free to provide more information.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight stay
Hotel is in a great location. Really liked the secure parking garage. Our room was spacious and clean. Quick stay but we’ll come back again
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for choosing to stay with us and for taking the time to share your positive experience. We're delighted to hear that you enjoyed our great location, secure parking garage, and spacious, clean room. It's fantastic to know that you had a comfortable stay, even if it was a quick one.We appreciate your feedback, and we look forward to welcoming you back for another visit in the future. If there's anything specific you enjoyed or if there are ways we can make your next stay even better, please feel free to let us know.Safe travels, and we hope to see you again soon!

10/10 超赞

Chevela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super clean, small, quiet
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 超赞

Leticia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great area, walking distance to medical mile and bar scene.
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 超赞

Judy

满意:清洁度、员工和服务、服务设施
Nice
2024 年 2 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

2/10 糟糕

Lisa

团体旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

8/10 还可以

Jenn

商务旅客
满意:服务设施,清洁度
Property was safe and clean. The thicker curtains do not fully cover the windows, only a sheer curtain covers the center.
2024 年 1 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年01月30日 的回复
Thank you for choosing our property and for providing valuable feedback. We're delighted to hear that you found our hotel safe and clean. Your observation regarding the curtains is duly noted, and we appreciate you bringing it to our attention.We continuously strive to improve our guests' experience, and your input is crucial in this process. We will review the curtain situation to ensure that it meets our guests' expectations for privacy and comfort.If there's anything else you'd like to share or if you have further suggestions, please feel free to reach out. We value your patronage and hope to have the pleasure of welcoming you back for another positive experience.

10/10 超赞

Derek

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年02月5日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

Angelique

满意:清洁度、员工和服务、住宿条件和设施
👍
2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年01月30日 的回复
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 超赞

Tequilla

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Get time at a wedding
My brother got married and the hospitality was the best the staff is the best and very polite and helpful. Would recommend everyone stay here and I will definitely be back!!
2024 年 1 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年01月30日 的回复
Congratulations to your brother on his wedding! We are honored to have been part of such a special occasion, and we appreciate your kind words about our hospitality, staff, and service. It's wonderful to hear that our team contributed to making the celebration memorable.We are grateful for your recommendation and thrilled to know that you plan to return. We look forward to the opportunity to welcome you back and provide you with another exceptional stay.If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share. We value your feedback and strive to exceed your expectations.

10/10 超赞

Matt

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年01月30日 的回复
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 超赞

Mckenzie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
WOW this was the most cleanest hotel I have ever stayed at. The rooms were in tip top shape as well as the rest of the hotel. Plus I loved the view of the town from our window. Very relaxing and peaceful, it was exactly what I needed. Also the staff were so sweet and helpful they would greet you every time they seen you. The pool was very clean and tidy as well. Breakfast was delicious and they had many options to choose from. I cant wait to go back again! I would highly recommend staying here!
2024 年 1 月入住 2 晚
Joshua McVay/Marketing Manager 于 2024年01月30日 的回复
Thank you so much for taking the time to share your fantastic experience with us! We're delighted to hear that you found our hotel to be the cleanest you've ever stayed at, and that you enjoyed the well-maintained rooms, peaceful atmosphere, and lovely town view. It's heartening to know that our staff left a positive impression with their warm and helpful service.We appreciate your recommendation and are thrilled that you are looking forward to returning. Providing a memorable and relaxing stay for our guests is our top priority, and we're glad we could meet your expectations.If you have any specific highlights or suggestions you'd like to share, we'd love to hear more. We can't wait to welcome you back for another wonderful stay!

8/10 还可以

Kyle

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wedding
Stayed three nights for our daughter’s wedding. Everything was very very nice and comfortable. Would definitely stay there again.
2024 年 1 月入住 3 晚
Joshua McVay/Marketing Manager 于 2024年01月22日 的回复
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

6/10 一般

真实旅客

团体旅客
满意:住宿条件和设施,清洁度
Didn’t have the accessible room we requested. Didn’t have hold bars near the toilet which made it difficult to utilize.
2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年01月22日 的回复
We sincerely apologize for any inconvenience you experienced during your stay, especially for not having the accessible room you requested and the absence of hold bars near the toilet. Your comfort is of the utmost importance to us, and we regret that we fell short in meeting your expectations.We appreciate your feedback, and we will review our procedures to ensure that we provide the necessary accommodations for all our guests, as per their requests. Please be assured that we take your comments seriously, and we will take the appropriate measures to address these concerns.

8/10 还可以

jamie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年01月22日 的回复
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 超赞

Stephen

2023 年 12 月入住 1 晚
Joshua McVay/Marketing Manager 于 2024年01月22日 的回复
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.