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关于大急流城西南智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
大急流城西南智选假日酒店 - IHG 旗下酒店
4651 36th Street SW, Grandville, MI

点评

9.2

非常棒

10 分 - 超赞。516 条好评，共有 740 条点评" "
8 分 - 还可以。184 条好评，共有 740 条点评" "
6 分 - 一般。19 条好评，共有 740 条点评" "
4 分 - 很差。7 条好评，共有 740 条点评" "
2 分 - 糟糕。14 条好评，共有 740 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Carmen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was clean and quiet. Met our needs
2024 年 5 月入住 2 晚

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Albert

与配偶出行
满意：清洁度、员工和服务、服务设施
N/a
2024 年 5 月入住 1 晚

8/10 还可以

Lisa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Some of the guests were loud, but not the hotel’s fault. Very clean & nice atmosphere!
2024 年 5 月入住 1 晚

10/10 超赞

TOU

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2024 年 5 月入住 3 晚

10/10 超赞

Roshanda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a clean, nice and quiet hotel. I didn’t like having to download and app o use e washer and dryer.
2024 年 5 月入住 1 晚

10/10 超赞

Lori，Hammond

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exceptionally clean hotel and more. Pool area is awesome! Love that this hotel has a bath tub in rooms, too, (something you don't see anymore at any hotels anywhere). Always love to have my "Calgon" 20 minutes soaks after a long day of vacationing, visiting and shopping :) Thank you to the staff and more, keep up the great work! Will come back to this hotel, highly recommended! ((Thumbs up))
2024 年 5 月入住 1 晚

10/10 超赞

Steve

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the nicest Holiday Inns we’ve stayed at.
2024 年 5 月入住 1 晚

10/10 超赞

Tom

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff, clean & comfortable room and good breakfast.
2024 年 5 月入住 3 晚

10/10 超赞

Ursula

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Every time that l travel to see my daughter at GV I use this hotel it is close to the campus. The staff is always friendly and helpful. I don't have to wonder about my room it is always clean.
2024 年 4 月入住 2 晚

10/10 超赞

Sean

2024 年 4 月入住 1 晚

10/10 超赞

Alicia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel, not far from town.
2024 年 3 月入住 1 晚

8/10 还可以

JAMIE

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施
It’s a decent property. Suited our needs. It does need some repair or updating. The ceiling in the bathroom above the shower is peeling pretty bad.
2024 年 3 月入住 1 晚

8/10 还可以

Klarissa

2024 年 2 月入住 1 晚

10/10 超赞

BethAnn

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

6/10 一般

Angela

与家人出行
满意：住宿条件和设施
不满意：服务设施
Pool and hot tub was closed. That was the only reason we booked this property. We couldn't cancel our reservation since it wasnt 24 hours notice.
2024 年 2 月入住 1 晚

2/10 糟糕

Noble

不满意：员工和服务
Arrived to check in at 3:15 pm checkin is 3pm. We were told our room was not ready as sheets were still needing to be changed and would have to wait 45 min. Checked back at the desk af 4:00pm and was again told another 45 min wait!? We weren't able to get in our room until 5pm. No offer of a discount on our stay for the inconvenience. So I literally paid money for a full stay but was shorted 2 hours of my stay. If you don't have the staff to operate your hotel then you need to not operate at capacity. Very poor experience!
2024 年 2 月入住 1 晚

10/10 超赞

Gene

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Matt

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
As close to perfect as possible.
Hotel was super clean, check In went smoothly. Room was nice and clean, plenty of places to eat around the hotel and the hotel was in a quiet and safe are.
2024 年 2 月入住 1 晚

6/10 一般

Michelle

与家人出行
不满意：客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

JOSEPH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Erika

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Lindsay

与家人及幼儿出行, 团体旅客, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
Great breakfast buffet! Also loved the pool area
2024 年 1 月入住 1 晚

10/10 超赞

Horacio

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Teri

与家人出行
满意：住宿条件和设施
不满意：清洁度、员工和服务、客房舒适度
POOR customer service!
We booked this stay to have a little family celebration. We do this every year (at a different location). We choose this location as it was closer to everyone BIG mistake. We had 4 rooms booked (that would be 16 guest) we had an addition 8 people in the lobby with us having some food, when all of a sudden the GM came over & kicked everyone out that did not have a room. She was very rude & impolite. Needless to say we will be going back to our original hotel that we have been going to for the last 20+ years. Grandville is a bit too stuffy for us!!!
2024 年 1 月入住 1 晚

10/10 超赞

Gail

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the pool
2024 年 1 月入住 1 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great, but note that all units called out as Poolside in Expedia are actually poolview with a balcony as they are on the second floor. No rooms on pool level.
2024 年 1 月入住 1 晚

10/10 超赞

Christina

2023 年 12 月入住 1 晚

10/10 超赞

BRYAN

2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience
Hotel rooms are clean, continental breakfast was great, pool room is very nice, pool could have been a little cleaner but overall a good stay.
2023 年 12 月入住 1 晚

10/10 超赞

Carolina

2023 年 12 月入住 1 晚

6/10 一般

Wesley

与配偶出行
满意：员工和服务
My biggest complaint was the lukewarm showers never got hot the sink the toilet and the bathtub had drain issues
2023 年 12 月入住 2 晚

10/10 超赞

Sonya

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
-
2023 年 12 月入住 2 晚

10/10 超赞

Jill，Macomb

2023 年 12 月入住 1 晚

8/10 还可以

Rachelle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Jason

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Jon

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 5 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施
Great clean large rooms
2023 年 11 月入住 2 晚

10/10 超赞

Joshua

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Naomi

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will stay again!
The staff was friendly and the room was really clean. It was comfortable!
2023 年 10 月入住 1 晚

10/10 超赞

Tracy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, friendly staff, close to shopping and restaurants!!
2023 年 10 月入住 1 晚

10/10 超赞

John

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was all good.
2023 年 10 月入住 3 晚

10/10 超赞

Timothy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A good stay
Friendly staff and very nice pool. The breakfast was good with plenty of options
2023 年 10 月入住 1 晚

10/10 超赞

RUQAYA，OXFORD

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

CHRISTOPHER

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Came here for a Spartan race weekend with the family. It met our needs perfectly. I would highly recommend.
2023 年 10 月入住 2 晚

10/10 超赞

Gail

2023 年 10 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚