标准房, 2 张大床, 无烟房 | 办公桌、熨斗/熨衣板、免费婴儿床、折叠床/加床（额外收费）
查看供应情况

关于格雷森美洲优选价值酒店的点评

3 out of 5
格雷森美洲优选价值酒店
205 State Highway 1947, Grayson, KY

点评

7.6

还可以

10 分 - 超赞。83 条好评，共有 262 条点评" "
8 分 - 还可以。81 条好评，共有 262 条点评" "
6 分 - 一般。55 条好评，共有 262 条点评" "
4 分 - 很差。24 条好评，共有 262 条点评" "
2 分 - 糟糕。19 条好评，共有 262 条点评" "

7.4/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

7.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

adianez

2024 年 5 月入住 1 晚
Abvi management 于 2024年05月27日 的回复
Thank you for staying with us & feed back . Hoping to see you again in future!

10/10 超赞

Willie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everything was really nice.
2024 年 5 月入住 1 晚
Abvi management 于 2024年05月22日 的回复
Thank you for staying with us &feed back.

6/10 一般

richard sr

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Mold in shower and mattresses have permanent indentations from prior visits. Very uncomfortable
2024 年 5 月入住 3 晚
Abvi management 于 2024年05月22日 的回复
Thank you for telling us your concern & we will address with our staff. Thank you for staying with us .

8/10 还可以

Linda

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly. Rooms clean and everything worked good. The hotel is in the middle of renovations so there are rooms being worked on. I would advise to try and get a room that has completed renovation...mattresses are more comfortable. I've stayed here 2 times now. Staff is really sweet. Huddle House across the road, nice folks there as well. Good budget choice!
2024 年 5 月入住 1 晚
Abvi management 于 2024年05月22日 的回复
Thank you for your great review &staying with us.

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施
Owners were very ice. Room.was very clean and comfortable! I was very surprised at how nice the beds were made up with pretty comforters and the sheets were incredibly soft and pillows were soft...not like the stiff hard ones. The tv was a nice size, bathroom clean and love made up wash cloths. Im afraid to brag about the place because then they may raise prices. But, for a chain hotel with cheaper prices i was VERY impressed with my room.
2024 年 5 月入住 1 晚
Abvi management 于 2024年05月10日 的回复
Thank you for staying with us & great review. Hoping to see you again in future!

10/10 超赞

Vaughn

满意：清洁度、员工和服务、住宿条件和设施
The room was clean, and the staff was friendly and helpful. The only complaint I had was the bed. Not comfortable. Otherwise, I’d rate it at five stars especially for a budget motel
2024 年 5 月入住 1 晚
Abvi management 于 2024年05月7日 的回复
Thank you for staying with us & 5 out of 5 .Hoping to see you in future.

10/10 超赞

Nancy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, woman working the desk was very polite and helpful.
2024 年 5 月入住 1 晚
Abvi management 于 2024年05月6日 的回复
Thank you for staying with us & feed back. Hoping to see you again in future

4/10 很差

Rebekah

满意：清洁度
不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 3 晚
Abvi management 于 2024年05月6日 的回复
Thank you .

8/10 还可以

Maria

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
staff Friendly and nice, Very Helpful. Nice Complementary Breakfast. Room was clean.
2024 年 4 月入住 2 晚
Abvi management 于 2024年04月22日 的回复
Thank you for staying with us. Hoping to see you again in future!

10/10 超赞

Melanie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My best friend and myself picked this hotel to stay out for the Rock the Country concert!! Everyone of the staff members were wonderful and we enjoyed our stay completely. Room was very clean and quite! Found a Great little restaurant around the corner! And enough fast food places to keep you fed! I was very happy with till Inn! I would love to come back!!
2024 年 4 月入住 2 晚
Abvi management 于 2024年04月22日 的回复
Thank you for staying with us & great feed back .

6/10 一般

Kiersten

团体旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Had weekend stay while traveling, booked a double queen bed room. When first arriving at the room, the toilet would not stop running. Then proceeded to find a bedbug under the pillow. Went to the front desk to inform them and they provided us a new room, which was a single king bed but they had no other rooms available. They offered no discount for the issues, or gave us back the money we paid for the early check-in for our troubles. The second room key wouldn’t work and maintenance had to fix it. The second room’s toilet wouldn’t stop running either, and the bathroom fan sounded like a chopper…it was so loud. Overall the staff was kind and the second room was much cleaner. Not a 10/10 stay, won’t be staying here again, but it was a good enough stay for what we needed it to be for this weekend.
2024 年 4 月入住 2 晚
Abvi management 于 2024年05月7日 的回复
Sorry for inconvenience .Our management team working on your concerns. We had been sold out all property on that weekend otherwise front desk would change room for you . Thank you for staying with us.

2/10 糟糕

Mark

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The hotel staff was very nice but the hotel is in rough shape. They did not clean our room after our first night.
Guest Relations 于 2024年04月26日 的回复
Dear Mark,While we're happy to know that our friendly team members impressed you, we're sorry to hear about any cleanliness or upkeep concerns, as these matters are very important to us. All of your feedback will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will give us another chance in the future.

10/10 超赞

Angela

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was extremely pleasant
2024 年 3 月入住 1 晚
Abvi management 于 2024年03月27日 的回复
Thank you for staying with us &feed back.

4/10 很差

Lena

不满意：住宿条件和设施，清洁度
nothing
2024 年 3 月入住 1 晚
Abvi management 于 2024年03月17日 的回复
Sorry for inconvenience .Thank you for staying with us .

8/10 还可以

john paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Due to the cold weather you have to pull tge door handle toward you and then push the handle down to open. Everything else was fine
2024 年 2 月入住 3 晚
Abvi management 于 2024年02月19日 的回复
Thank you for staying with us !

10/10 超赞

Richard

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean
2024 年 2 月入住 2 晚
Abvi management 于 2024年02月6日 的回复
Thank you for staying with us & your feed back . Hopping to see you again future !

6/10 一般

Crystal

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
Typically when visiting home we stay in a local motel because it is better for our situation, but I am becoming very hesitant of staying in these motels. The rooms are large and beds comfortable as well as the water pressure in shower is awesome, but the cleanliness of the rooms could be so much better. The floors look as if they havent been vacuumed in a while, the drawers, microwave and refrigerator were not cleaned properly, there were toenails in the drawers for Christ sakes. Then there were the roaches that come out at night. 3 surrounding the microwave and crawling in the floor on the dirty carpet! If I were to own a business like this I would be sure to keep an exterminator on my payroll!! I just want to be able to go home, whether it be for a funeral or just a visit, and stay somewhere CLEAN, to rest, shower, and have a place of our own to stay! I did not get much rest at all because, well, roaches! Pkease do better for your guests, if you cannot keep an exterminator to get rid of this problem maybe you should close the doors and move on. I will not stay here again, nor willnI recommend anyone else to stay as well.
2024 年 1 月入住 1 晚
Abvi management 于 2024年02月6日 的回复
Sorry for inconvenience .we will let housekeeper know about this issue so in future no issue for our guest.We already resolve this problem.Thank you!

8/10 还可以

Scott

2024 年 1 月入住 1 晚
Abvi management 于 2024年03月27日 的回复
Thank you!

10/10 超赞

Brent

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Staff was very friendly. Very quiet place. Everything was clean. Beds not so comfortable, that was the only downside
2023 年 12 月入住 3 晚
Abvi management 于 2024年01月1日 的回复
Thank you for staying with us & feed back .Hopping to see you again !

6/10 一般

Eileen

满意：员工和服务
The GM that checked me in was very nice but the heater in my room didn’t work and I had to switch rooms. Both were non- smoking but had a faint odor. Linens/bathroom was clean, but they could have paid more attention to the vacuuming.
2023 年 12 月入住 1 晚
Abvi management 于 2023年12月30日 的回复
We appreciate you letting us know about your concern. We are sorry for any inconvenience this may have caused. We have reviewed your concern with our staff and under new management. Any questions please and ask for our manager. Thank you.

8/10 还可以

Carl

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The overall condition of the property wasn't bad. The staff was really kind, friendly, and professional. As I arrived at 2:30 am, the staff was amazing and deserve a 7 out of 5 star rating. The only complaint I can think of is that the room, which converted to non-smoking years ago, still had the lingering scent of cigarette smoke.
2023 年 12 月入住 1 晚
Abvi management 于 2023年12月23日 的回复
Thank you for staying with us, hopefully you stop back in and see us when you are in the area.

10/10 超赞

Arael

满意：清洁度、员工和服务、住宿条件和设施
good service
2023 年 12 月入住 1 晚
Abvi management 于 2023年12月22日 的回复
Thank you!

10/10 超赞

Christine

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The property is very old but clean and comfortable and very inexpensive. They had a cute little complimentary breakfast. We chose this location in order to visit Carter Caves State Resort Park and then continue on to a wedding in Lexington.
2023 年 11 月入住 1 晚
Abvi management 于 2023年12月28日 的回复
Thank you!

10/10 超赞

Nancy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean
Surprisingly clean. Cleaner than some rooms in upper scale places I stay at. Plenty of towels. Shampoo etc. Good housekeeper. Friendly staff. Good breakfast. I'd stay again.
2023 年 11 月入住 1 晚
Abvi management 于 2023年12月28日 的回复
Thank you for staying with us!

10/10 超赞

Daniel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This was well renovated. Room was as good as much higher priced hotels. Breakfast was not as stocked as some but just having it was appreciated. Bed and furniture were comfortable. The mattress base had some uneven spot that made a noise when shifting but wasnt a huge deal. The bathroom was great flush of toilet was powerful. Shower pressure was strong water was hot quickly. Cable tv had good selection although signal on some channels was weak. Wifi didnt have any issues. Was able to have zom meeting and stream stuff with good results. Staff was friendly and helpful give them a raise!!!
2023 年 11 月入住 1 晚
Abvi management 于 2023年12月28日 的回复
Thank you for staying with us & feed back.

8/10 还可以

Roberta

满意：住宿条件和设施，员工和服务
2023 年 10 月入住 1 晚

10/10 超赞

Angelo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Value Stay!
Front desk staff very friendly. Room was clean, quiet and comfortable. Location super convenient, close to interstate. I will be back. General Manager, Angie, doing a great job with this property.
2023 年 10 月入住 1 晚

10/10 超赞

Barbara

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Ed

与配偶出行
满意：清洁度、员工和服务、服务设施
It was easy to access, clean, people were friendly and helpful
2023 年 9 月入住 1 晚

10/10 超赞

Nancy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
They were great about getting us in early. We cut our visit short, so I hope we will be refunded for the two days we did not stay.
2023 年 9 月入住 6 晚

10/10 超赞

JERALD，Dresden

与配偶出行
满意：清洁度、员工和服务、服务设施
The room smelled a little musty. I counted it off because it looked like the carpet in the entire room may have just been cleaned and the carpet was still slightly wet to the touch.
2023 年 9 月入住 1 晚

8/10 还可以

dexter

与家人出行
满意：住宿条件和设施，员工和服务
2023 年 9 月入住 2 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place right off hwy
2023 年 9 月入住 1 晚

10/10 超赞

Krystal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

4/10 很差

CHUCK

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
smoke alarm battery issue, missing refrigerator, commodes kept running or was backed up
2023 年 9 月入住 1 晚
Guest Relations 于 2023年09月8日 的回复
Please accept our apologies for any disappointment regarding our amenities during your visit. This isn't the experience we want our guests to have, and we will be sure to look into your feedback further. We hope you'll come back and give us another chance soon.

8/10 还可以

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and had all the amenities ie, microwave, fridge, coffee maker etc. you would want for an overnight stay. Being taller in stature, the one thing that gripes me about hotel showers is I almost always have to stoop to get wet, but not here! The shower had plenty of pressure and hot water for a very refreshing morning wake up and they also had a hair dryer and iron in the vanity area. The only gripe I have was the mattress itself was definately due for a replacement. In summation, if I ever need to stay in the Grayson area again, I would definately consider looking for a room here.
2023 年 8 月入住 1 晚

6/10 一般

Jonathan

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
My wife found what she said was a toenail on the floor. the shower curtain didn't reach the bottom very well and there was obvious signs of water damage on the wall outside the shower, the shower itself was a very small standup stall. the bed was not particularly comfortable. the door was hard to open and close and looked like it had been damaged in a break in or something. the floor was dirty enough that the bottom of my socks turned black just from walking on the floor a little bit. the room had a funny smell when we first walked in.
2023 年 8 月入住 1 晚

10/10 超赞

Joshua

满意：住宿条件和设施，员工和服务
2023 年 8 月入住 7 晚

2/10 糟糕

Jamie

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚

6/10 一般

Peter，New Bern

不满意：员工和服务
2023 年 8 月入住 1 晚

4/10 很差

Kyon

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 7 月入住 1 晚

10/10 超赞

Jinelynet

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 3 晚

4/10 很差

James

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Staff was Outstanding. Pool was advertised but had a crack in it and was unavailable. Card reader broken. Major holes in parking lot. Again, Staff was Outstanding
2023 年 7 月入住 3 晚
Guest Relations 于 2023年07月22日 的回复
Dear James,We're so happy to know that our amazing staff impressed you. We will keep your comments in mind regarding the upkeep of our accommodations and we hope you will join us again soon.

10/10 超赞

Robert，Cary

满意：住宿条件和设施
Industrialized
2023 年 6 月入住 1 晚

6/10 一般

Linda

不满意：清洁度
2023 年 7 月入住 1 晚

10/10 超赞

larry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

8/10 还可以

Bernard

2023 年 6 月入住 1 晚

2/10 糟糕

Norbert

团体旅客
满意：住宿条件和设施
不满意：客房舒适度，员工和服务
Will never go back there
They have a I don’t care attitude Every 2 days cleaning only ! Really Had to use coffee napkins because we ran out of toilet paper didn’t refill Kleenex. Will never stay at this or any other ovv GC the chain.
2023 年 6 月入住 3 晚
General Manager 于 2023年06月15日 的回复
Dear Norbert,It's unfortunate to hear about any subpar service, as this is never our intention. We'll keep your comments in mind as we continue to make changes, and we hope to see you again soon.

2/10 糟糕

Mike

2023 年 5 月入住 3 晚

2/10 糟糕

Butch

与家人出行
不满意：住宿条件和设施，员工和服务
they wouldnt let me check in till 630 i was told 3 when i got in the room it was dirty peanuts on the floor door lock was falling off no light in the bathroom toiletpaper holder fell out of the wall smelled like smoke door latch in bathroom kept locking me in coffee pot didnt work blood on the lamp shade it was the worst room i ever had i left a day early i was going to ask for my money back but i couldnt get out fast enough made for a very long ride home 743 miles with no sleep the place shoud be shut down and im being nice
2023 年 5 月入住 3 晚
Guest Relations 于 2023年06月4日 的回复
We know that your time is valuable, so thank you for taking a moment to share your remarks. Guest satisfaction means everything to our team, so we were very disappointed you decided to cut your visit short. Thank you for bringing these concerns to our attention so we can look into them and make changes. This is not the lasting impression we want to leave, and we hope to have the opportunity to change your perceptions in the future.