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"Staff was absolutely wonderful. Room was old but very clean."

"This hotel is a very solid option, especially if you’re traveling for training or business near the airport. The location is excellent—very convenient for the airport and particularly ideal if you’re attending FlightSafety, which makes daily logistics extremely easy. The rooms are spacious, comfortable, and clean, which made the stay quite pleasant. Everything felt well-maintained and functional, providing a reliable and comfortable environment to rest after a long day. One of the highlights, as with most Hyatt Place properties, is the included breakfast. It’s noticeably better than what you typically find in hotels of this category, and the menu rotates depending on the day of the week, which keeps it from feeling repetitive. The only downside is the parking fee. It costs $10 USD per night and must be paid upon arrival, which feels like an unnecessary extra charge considering the type of hotel. Overall, a very good stay with strong value, and I would definitely consider staying here again."

" ⸻ Booked this hotel based on its 4-star rating and appealing photos, but unfortunately, the reality didn’t match expectations. Upon arrival, it felt more like a 2-star—maybe a 3-star at best. The property is very dated and lacks basic amenities. Housekeeping provides only two very small bars of soap (about the size of a quarter), which is clearly insufficient for a family of four staying five nights—you constantly have to ask for more. There was no room service available during our stay, as we were told via text that they were fully booked. Hot water was inconsistent, and when we brought it up, we were told it happens when too many guests are showering at the same time. The pool was frequently closed for maintenance, which was disappointing. Breakfast service was slow, and at one point they even ran out of plates. To top it off, the hotel bar closes at 9 PM, which is quite early for a property advertised at this level. There are many other issues I could mention, but overall, this stay was very disappointing. I would not recommend staying here—save your money."

"Above average"

"They don’t clean the rooms everyday "

"I did not have a pet. But I like staying here."

"I didn't think hotels even had rooms anymore that didn't have a mini fridge and a microwave but this place sure didn't! And the cleanliness in my room was awful. Some kind of stuff stuck on the tv stand, mold in the sink, my shower didn't drain and a cover was half way on that kept falling off. Major updates are needed here. Even the door hinges are so rusty they get wet and drip down the wall. The tv was so glitchy it wasn't even worth turning on. I'd never stay here again! Also, beds were not comfortable and the one I slept in wasn't even level!"

"This hotel was clean and had decent AC. The exterior noise was extreme. I was in a good comfortable bed with no sleep due to extreme exterior noise. The room had no power either. For real, no power. I was so tired after skiing i just put up with it."

"Room wasn’t ready. Hotel comped two meals. However service was awful when we tried to use the vouchers. Took 30 minutes to get drinks and 45 minutes for an appetizer that was literally toasted bread with butter. As a former Hyatt employee this entire experience was subpar. I won’t go back. "