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关于格林斯堡温德姆贝蒙特酒店的点评

2.5 out of 5
格林斯堡温德姆贝蒙特酒店
2317 North State Road 3, Greensburg, IN

点评

6.6
10 分 - 超赞。115 条好评，共有 583 条点评" "
8 分 - 还可以。169 条好评，共有 583 条点评" "
6 分 - 一般。122 条好评，共有 583 条点评" "
4 分 - 很差。89 条好评，共有 583 条点评" "
2 分 - 糟糕。88 条好评，共有 583 条点评" "

6.8/10

清洁度

7.6/10

员工和服务

5.4/10

服务设施

6.2/10

住宿条件和设施

5.8/10

环保

点评

4/10 很差

Michele

商务旅客
不满意：住宿条件和设施，服务设施
My room smelled clean but the sheets and duvet were wrinkled making me second guess if they were clean. There were areas of mold in the bathroom. There was one ice machine for the whole hotel and it was out my entire stay. I could not even go to the lobby and use the water dispenser to get cool water because it was turned off since it was not breakfast time. My shampoo and conditioner seemed to only half full as if the cleaning put them back out after someone had already used part of it.
2024 年 4 月入住 1 晚

2/10 糟糕

Shawn

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I am displeased with my current stay in this hotel. Our sheets and comforters had matching dried stains, which would indicate they were not swapped out and cleaned between guests. Both mirrors have bubbly/spit substance on them, indicating they were not cleaned. We found a full bottle of opioids in our closet, with our 4-year-old staying with us. The bathroom door hits the door frame preventing it from closing. TV will turn on but will not display anything and will not cycle channels or display any menu or display anything really. The hallways have cleaning chemicals out, lying around, unattended where anybody can grab them, including our 4-year-old. Not once was our room freshened up durring our multi-day stay. Moving onto the breakfast. It is extremely lacking on variety and meats. Only had original oatmeal. All the juice options were water. Only 2 flavors of yogurt and they were extremely small containers. Just blueberry muffins. The "made to order" pancakes are smaller than a golf ball, no joke, the batter was over half full and size was set to medium, I verified. There were 0 meats; no gravy, bacon or sausage. This is stay is during the national solar eclipse with people traveling from all over the country and I was expecting better service since the current going price for a room here is $259 for this weekend and the normal price is about $75.
2024 年 4 月入住 5 晚

2/10 糟糕

Sarah

Pool was closed. We stayed somewhere else.
2024 年 3 月入住 1 晚

2/10 糟糕

Madison

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place is DIRTY. Everything was dirty. Also we got a call at 10 when our kids were sleeping and the guy wanted to bring papers to our room to sign! This place gives me the creeps and I feel dirty after staying. I don’t recommend.

8/10 还可以

Bill

满意：清洁度、员工和服务、住宿条件和设施
Very helpful friendly staff. After recent surgery, I needed a handicap accessible room. They went out of their way to accommodate my needs.
2024 年 3 月入住 2 晚

2/10 糟糕

Shyanne

2024 年 3 月入住 1 晚
Management 于 2024年03月19日 的回复
Your feedback from your stay will help us identify opportunities where we can focus onmaking improvements.I appreciate you taking the time to review or sharing your experience with us. I look forward to serving you in thefuture.Thank you ManagementBaymont INN

10/10 超赞

morgan

2024 年 2 月入住 1 晚

8/10 还可以

Graciela

与配偶出行
满意：员工和服务，清洁度
Good
2024 年 2 月入住 1 晚
Management 于 2024年03月19日 的回复
Your feedback from your stay will help us identify opportunities where we can focus onmaking improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in thefuture.Thank YouBaymont INN

4/10 很差

Tammy

与家人出行
不满意：服务设施
We did not stay ..it was advertised to have a pool, upon arrival we noticed the pool was closed permanently. We left
2024 年 1 月入住 2 晚
Management 于 2024年02月10日 的回复
We appreciate feedback! we are working on improving the pool make it more cleaner and safer, we will definetly improve our property.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
When we arrived, we were told our reservation would need to be changed. Our room was missing the mirror, had unclean pillows that needed to be exchanged and had cockroaches throughout. Others left garbage in the hallway. Couldn’t get out of there fast enough.
2023 年 11 月入住 1 晚
Management 于 2024年02月10日 的回复
Thank your for feedback, we are apologize for bad experience, we are working on improving this property and will improve as per your feedback. We hope that you will give us another opportunity in the future.

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
Pet friendly
Staff was friendly and helpful. Definitely pet friendly. The building is in poor shape with exposed electric outlets, stained bedding and tub. Fix and open pool or DO NOT advertise it.
2023 年 12 月入住 1 晚
Management 于 2024年02月10日 的回复
Thank you for feedback, we are working on this property and will make sure to improve according to your feedback.

6/10 一般

Ashley

满意：员工和服务
2023 年 12 月入住 1 晚
Management 于 2024年02月10日 的回复
We appreciate your feedback, we will work on improving. Thank You.

2/10 糟糕

michael

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Nei 于 2023年12月27日 的回复
?, sorry

6/10 一般

Brian

与配偶出行
不满意：住宿条件和设施，服务设施
Property is rundown in need of renovation. Bathrooms lack ventilation which has caused mildew around tub in several areas. Ceiling in main room had texture falling.
2023 年 12 月入住 4 晚
Neil 于 2023年12月27日 的回复
We are very sorry for your experience at our hotel. We are currently taking the necessary steps to fix the issues that you encountered on your stay. We are currently undergoing some renovations.

8/10 还可以

George

商务旅客
满意：客房舒适度，住宿条件和设施
Will not stay there again
could have been cleaner. hard to find someone at front desk. breakfast was cold. Very pet friendly
2023 年 12 月入住 2 晚
Neil 于 2023年12月27日 的回复
We greatly appreciate your feedback and are currently going through some renovations to fix some of the issues that you found lacking. We hope that you will give us another opportunity in the future to show you what we have done.

10/10 超赞

Claudia

与家人出行
满意：服务设施，清洁度
The room was clean and nicely decorated. The bed was extremely comfortable, and had more than enough comfy pillows. The staff was very helpful, friendly and polite, they even spent time discussing day events with my 6 year old Grandaughter. Breakfast was well done! Many choices of breads, cereals, fruits, yogurts and the sausage and eggs were very good. I would definitely stay here again!
2023 年 12 月入住 1 晚
Neil 于 2023年12月27日 的回复
We greatly appreciate your feedback! and look forward to seeing you again soon!

10/10 超赞

Kacper

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Solid hotel. Affordable rates. You know what you’re getting. A nice little gym with multiple equipment. I’m pleased and will stay again. It’s not a resort so don’t expect the Ritz Carlton. This is a convenient location near the expressway to Cincinnati or Indianapolis.
2023 年 11 月入住 1 晚

6/10 一般

Thomas

不满意：住宿条件和设施，员工和服务
1st floor room no screens in windows and both locks broken, very unsafe. Desk mostly unattended.
2023 年 11 月入住 1 晚

10/10 超赞

Kimberly

满意：服务设施
不满意：清洁度
Found roaches in bathroom when Sister woke up and went to bathroom. Then walked out of room and strong marijuana smell coming from neighbors' room. Told staff and acted like he couldn't understand English. Stayed at many Baymont hotels while traveling and always loved it except for this experience that my sisters had came down from Michigan was uncalled for and unacceptable.
2023 年 11 月入住 1 晚

6/10 一般

Charlie

不满意：住宿条件和设施，员工和服务
OK for 1 night. Man at front desk barely spoke English. Toilet seat was broken. Rear door (supposedly secure) did not shut. Beds were comfy. Breakfast was great!
2023 年 11 月入住 1 晚

2/10 糟糕

Destini

不满意：员工和服务，清洁度
2023 年 11 月入住 1 晚

10/10 超赞

Victoria

商务旅客
满意：员工和服务
不满意：清洁度
It's okay for a night.
A/C filters were clogged with dust and hair. Room was fairly clean looking. The bed frame above the mattress was dirty but the mattress was clean. The tub has a problem with draining out completely and was rusted.
2023 年 11 月入住 1 晚

10/10 超赞

Nathaniel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No complaints
2023 年 11 月入住 1 晚

6/10 一般

Tatiana

满意：员工和服务，清洁度
Hotel door did not lock properly other wize it was a good stay.
2023 年 11 月入住 1 晚

4/10 很差

Natalie

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Needs deep cleaning- TV was broken, shower drain clogged, and staff was no where to be found at breakfast or check out.
2023 年 10 月入住 1 晚

4/10 很差

Marion

与家人出行
满意：客房舒适度
不满意：住宿条件和设施，清洁度
Disappointed
The hotel is run down and overall needs serious attention, the room it self was sorta good. Comfortable bed and cold air. There was drug parafenaia in my room. Will not stay here again,,
2023 年 10 月入住 3 晚

10/10 超赞

Julie and Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was great, no problems!!
2023 年 9 月入住 1 晚

6/10 一般

Travis

满意：清洁度、员工和服务、住宿条件和设施
Pop machines out of order and/or empty. Breakfast making items broken not in working order. Juice machine only produced water do not allow you to take breakfast back to your room.
2023 年 9 月入住 1 晚

10/10 超赞

bernard

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
staff was great, clean room, no bug, great breakfast, big thumbs up
2023 年 9 月入住 4 晚

8/10 还可以

Marie

团体旅客
满意：客房舒适度，员工和服务
2023 年 9 月入住 3 晚

6/10 一般

Luis

Towels and bed sheets were duty.
2023 年 9 月入住 1 晚

8/10 还可以

Rick

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

6/10 一般

Tammy

满意：员工和服务
不满意：住宿条件和设施
Poor for wheelchair user
The wheelchair accessible room is far from ADA certified. The bed is WAY TOO HIGH for someone in a wheelchair to get on it alone. They provide a mounted shower bench. Nice but then IMPOSSIBLE to reach and turn on the water.
2023 年 8 月入住 2 晚

6/10 一般

Peggy

与配偶出行, 商务旅客
满意：服务设施，员工和服务
Convenient. Bathtub was rusted.
2023 年 8 月入住 2 晚

8/10 还可以

Charles

满意：客房舒适度，清洁度
2023 年 8 月入住 1 晚

6/10 一般

Jennifer

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The pool was in very poor condition. Rusted, broken ladder. Just not cared for. The hotel needs an overall up grade.
2023 年 8 月入住 3 晚

4/10 很差

Rick

2023 年 8 月入住 1 晚

6/10 一般

Amber

团体旅客
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
The staff was super nice. The bed was very comfortable. However in the morning there was a small roch in the bathroom and I could hear crickets chirping in there which sounded like it was coming from an inside wall. There was a large paint streak on the floor and on the curtains.

6/10 一般

Dianne

与家人出行
不满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚

6/10 一般

Denise L

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The room was very nice and the breakfast was great. The pancake maker was wonderful. Unfortunately, the indoor pool was gross. Dirt on the bottom and sides, cloudy water, and a crazy number of floating dead insects for an indoor pool.
2023 年 8 月入住 1 晚

2/10 糟糕

Chris，Ashley

满意：员工和服务
不满意：住宿条件和设施，清洁度
Very dirty and we had so many ants in the room. Dogs are allowed at this hotel and there is feces on the sidewalks, rocks, grass area, and parking lot. Most guest live there and have grills, coolers, and other belongings outside their rooms.
2023 年 7 月入住 2 晚

2/10 糟糕

Donald

与家人及幼儿出行
不满意：住宿条件和设施，服务设施
I paid the same price as others, but my room was missing a shower curtain, missing the mini-fridge, and the tv in the bed area had the buttons punched it so it couldn’t be turned on. Using the remote (from the other tv where the couch is would turn the broken tv on, but it was all static. No picture. Manager is never there to discuss refund.
2023 年 7 月入住 1 晚

6/10 一般

Brian

商务旅客
不满意：员工和服务，清洁度
2023 年 7 月入住 1 晚

4/10 很差

sylwia

与家人及幼儿出行
不满意：清洁度、员工和服务、住宿条件和设施
Room was full of ant ☹️ evrything is old . Pool was closed during the vacation time so bad for kids and adults also… was suck
2023 年 7 月入住 2 晚

6/10 一般

Les

不满意：员工和服务
Tub not clean-bath floor not clean-dogs with guests (or maybe live in owners) barking incessantly-children playing in the parking lot making the coming and going of guests a dangerous situation-no one at the desk at check in, had to call and whistle to get checked in
2023 年 7 月入住 1 晚

8/10 还可以

Teb

满意：清洁度、员工和服务、住宿条件和设施
My wife and I stayed one night. It was professionally overhauled w/ quality everything. The room was large as was the bathroom. We normally stay at a Hampton but had no choice but to stay at this motel for the night. It was half the price of a Hampton and nearly as well maintained. We would definitely stay there again. The country town was clean and neat w/ plenty of updated stores, gas stations, and restaurants. Our room was more than just refinished, it was like a brand new motel. Without hesitation, we would highly recommend the accommodations, especially for the price. I believe it is a $100 plus dollar a night motel. Very satisfied. Terry and Judi Jagger
2023 年 7 月入住 1 晚

10/10 超赞

Marcelo

2023 年 6 月入住 1 晚

10/10 超赞

Glen

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

6/10 一般

Amanda

不满意：清洁度、住宿条件和设施、客房舒适度
It's very very dirty
This place is very dirty.it looks like they have updated in recent years but have not taking care of it..the main halls are very stained and they don't appear to be vacuuming very often..there missing fire doors all over.open doors with huge duct work showing that have big holes people could fall into..pool is gross.. thousands of bugs dead in door ways..
2023 年 6 月入住 1 晚

10/10 超赞

Barbara

2023 年 6 月入住 2 晚