the bathroom was filthy, they didn’t have any tissue the light did not work, they had people standing outside smoking weed right by our room they had people selling drugs, when i came to checkout the lady was telling another customer that their microwave was broken and was cursing very unprofessional and dirty disgusting hotel i paid $220 for this room and never again!! i will never ever book at this hotel ever again
Jacqueline
2024 年 4 月入住 2 晚
2/10 糟糕
Jakeeyia
与配偶出行, 商务旅客
2024年04月6日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
dirty sheets and towels. ended up not staying at the room
Jakeeyia
2024 年 4 月入住 1 晚
4/10 很差
Raymond
与家人出行
2024年02月21日
不满意:住宿条件和设施
Forth rate rm, holes in walls. Needs paint, baseboard missing, comforter w/cigarette burns and tub. Broken light nr tv, rm heat poor. Never again at RED ROOF!!!
Raymond
2024 年 2 月入住 1 晚
10/10 超赞
DaZhia
与家人出行
2024年01月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
10/10 love the beach view and pine cones
It was beautiful! Nice friendly staff! I love the pool and jacuzzi in all the rooms! Beach view!
DaZhia
2024 年 1 月入住 1 晚
4/10 很差
Tyrone
2024年01月6日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Room 207 had extremely large crack in tub and stains. There was dried urine on toilet. Key/lock broken with cabling exposed. Dead roach on floor. Would not recommend using towels and wash clothes provided! Definitely did not appear clean. Not worth price listed!
Tyrone
2024 年 1 月入住 1 晚
2/10 糟糕
Matt
商务旅客
2024年01月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was disgusting, but I had already checked in and I was exhausted. There were no towels, but I bought my own. I got out of the shower and stepped on a piece of glass which lacerated my foot. I went to the front desk and attempted to address the problem with management, including showing them the blood soaked rag, wrapped around my foot at which time they told me they were going to call the police to have me tested to see if I was on drugs. It is with them, and the gentleman was extremely hostile, which was cooperated by the guests in the lobby. I left and went to another location as they would not address this contact they told me there was nothing they could do. So if you go to this location stay at your own risk And don’t do it through Expedia because they will hang out to dry.
Matt
2023 年 12 月入住 1 晚
2/10 糟糕
Taylor
2023年12月26日
不满意:清洁度、员工和服务、住宿条件和设施
Taylor
4/10 很差
James
与家人出行
2023年12月24日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The worst RR with lovely staff, wouldn't go back
Other than Bobby and Tina and their assistance, this stay was the worst RR I have been to. There was hair in the tub, the A/C unit couldn't get hot and one of the beds were missing a blanket. They apparently had no more blankets. Bobby was nice enough to check the unit out and gave us 2 sheets because he didn't have access to get more blankets. The towels were dirty with black all over. I went to get replacements and Bobby asked one of the staff if there were any more towels, the man checked and had none. Laundry wasn't done and the person with the key to the storage wasn't there. I had to dry with my dry clean clothes. The sink was broken and leaked. There was trash and a earring in the room.
Thank you, Mr. Bobby again for yours and Mrs.Tina's help. We appreciate you also giving us the discount on the room for the inconveniences that had occurred. You succeeded in all areas in the aspect of what you done to help us, and your kindness. Mr. Bobby keep that energy.
James
2023 年 12 月入住 1 晚
2/10 糟糕
Ben
与家人出行
2023年11月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed linens stained and dirty, along with towels, hairs on the bed, food in the sink, fixtures broken, paint peeling off doors, and roaches. We checked out the very next morning, 3 nights early through Expedia, and our refund request was denied.