6/10 Okay
Jasmin W.
5 Dec 2023
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Wouldn't stay here again
We travel to Guadalajara at least once per year and I wanted to try this apartment out. Unfortunately I would not stay here again. The apartment has very rudimentary air conditioning (cool air that passes into the apartment from one hole in a wall in the main bedroom) and no ceiling fans. They advertised a floor fan for the second bedroom but it wasn’t available. After notifying them of the missing fan, they gave us a super high powered shop fan (imagine: one that is meant for drying up liquid in a large building after a flood, or one that you could use at a party outside). It was too loud and too powerful to have in the house with two small children. I tried to communicate this to the property manager and they just basically said sorry we don’t have another fan and that was it, no effort to try to replace the fan with something else from Walmart down the street or anything. We were there for a week so there was plenty of time to find a solution. The rooms were very very hot during the day, even other guests from other units were complaining in the common areas about how hot it gets. I would not stay here again, there are so many cool properties in Guadalajara where the host is truly helpful if you have any issues.
Jasmin W.
Stayed 7 nights in Nov 2023