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“very nice trip, best experience ”

“Great views from our room but about 1 hour from the airport and beach was very small and not private. Whole family got food poisoning as well.”

“My husband and I have been coming to the Los Arcos for many years. It is in a great location and is right on the beach. However this time the service was not up to par. The maid never came once to our room despite having put out” please clean the room” on the door.there was also something wrong with the AC. The room was cool enough but the vents were plugged with black mold. The managers need to give matinance and upkeep. We had a Premium room on the updated side of the hotel. We have stayed in……

“Room: we stayed in the deluxe 1 bedroom with ocean and pool view. The room is modern, functional and spacious for a family. Although we did have an issue with our original room; they resolved it quickly. Property: The grounds are lush and beautifully maintained. Amenities: The pools and activities were super fun! The kids and adults loved it. You need to mark your chairs early like most places. Food: Andrea restaurant was our favourite and the pool side dining options/room service were……

“Clean room”

“The staff was great and would be helpful. Location is nicely located near the marina with great amenities. I would stay there again.”

“Room was excellent with wonderful views, staff very helpful. Great stay”

“El personal muy amable, las instalaciones muy descuidadas,las habitaciones también descuidadas de echo había algunas cucarachas, la secadora de cabello no servía,la habitación no tenía cortinas black out”

“A lady slipped and dislocated her knee on our last day by a bar pool. It seems like it’s a known problem, because they have wet floor signs EVERYWHERE in that area. Otherwise than that the waiters in the pool and the beach area are amazing. Loved how they treated me and my family. Restaurants that require reservations serve some food that wasn’t up to my expectations. Was better off having the buffet.”

“Clean room and friendly staff”

“Todo bien buena estancia y ubicación”

“No dejan entrar a niños al restaurante italiano”

“Everything was excellent”

“El edificio es viejo y se ve un poco descuidado, pero está limpio, el personal es amable si les dejas propina por el buen servicio y el hotel no cuenta con playa, tiene un camión que te lleva pero no siempre está disponible.”

“Great staff, especially the front desk, so friendly and helpful ( Anna). The room was clean and view to the ocean & pool was amazing, we stay on the fifth floor in the superior room.”

“Todo fue perfecto muchas gracias”

“Our family suite was amazing! The staff was super friendly and very helpful when anything was needed.”

“Very poor service, food wasn’t that great and drinks were not the best. Staff wasn’t very friendly or helpful either. Don’t recommend!”