Guam Family Hotel

"The room was clean and staff was helpful "

"Very good!"

"Staff was friendly and very considerate. Beautiful view from the room and good breakfast."

"The hotel located near to the main hot spot of Tumon was really easy for me who just spent time relaxing and hanging around. The staff was welcoming. I had a good time at this hotel."

"Check in was seamless with superb customer service! So grateful!"

"it’s always great when i stay and the service from the front desk is awesome"

"Staff"

"Room was spotless and very chic. Always plenty of staff to help with any needs I had. The whole resort was in excellent condition. Food within the resort was absolutely delicious. I would highly recommend this resort. Housekeeping was outstanding too! The staff were all excellent. "

"The ocean view rooms were clean, spacious, and beautiful; the staff were very friendly. The hotel premise was also clean and very nice. We used the swimming pools (including the children's pool) and enjoyed the children's playland (you will need to pay by the hour; it's not owned by the hotel). The breakfast buffet was delicious. Parking was available at all times even when there was a weekend event. The only downside was the delayed check in for one of our rooms (we had 3 room reservations). We were told that we could check in at 3 pm; our room was available about an hour later. All in all, the customer service of all the staff was excellent. They were really generous and welcoming. I highly recommend staying here. "