海牙哈赫瑟豪特酒店住宿推介

「The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

「Fast service clean」

「staff is soooo rude. i booked twin beds, but they just gave me a double bed, refused to help me out,said i didnt book twin room. i insisted, they even asked me show my booking.i showed them, they still said no ! untill i asked them show me whats the message that they got from hotel.com, they finally gavet me a twin room with a black face!」

「Good ample parking, location handy for visiting the hague and wassenaar. Dogs allowed.」

「房間寬敞，離車站不算遠，步行約10分鐘內。 有附早餐是個很不錯的優勢，簡單的麵包跟水果、優格，提供出門遊玩的旅人能量出發一天的旅程。 房間雖然有些許灰塵，但還算整潔，可惜在最後一天的新毛巾有污漬，像拿去擦過排泄物，令人失望。 」

「Front desk is not as warm compared to the stays in other hotels. Location is quite convenient! 」

「I found blood on the towel, and it made me feel really disgusted, especially since I had used it without knowing. Before staying at this hotel, we had already been traveling for two weeks and stayed in three different hotels. However, this hotel made me feel very uncomfortable. We appreciate the hotel’s environmentally friendly philosophy, but basic cleanliness should still be maintained, especially since blood can be a source of disease transmission」

「check-in 流程極差。check-in 使用線上，限制20點前要填資料繳費check-in 取得線上開門連結，不然就要提這行李罰站在大門口敲門沒人回、線上客服也不回應的狀態。線上checkin 還要填一堆資料跟信用卡付款稅。 早餐家庭式自助吧，補菜有點慢，該有的都有算豐富，基本上吃飽沒問題，口味ok，值不值得就見仁見智。 住宿就兩層樓沒有電梯，二樓要小扛行李，木地板晚上走路會比較大聲。 這次住豪華雙人房，房內住宿沒什麼大問題，浴室整潔。有些房型還有小沙發算大的。」

「There is no way the room is 20 sq m. It is tiny small. I think it is a cheating to mark the room size of 20 square m. The room is full of fancy stuffs but the quality of them are low. The only thing worth mentioning is the free use of laundry machines. Overall, if you are looking for a hotel with good quality room facilities, this is definitely not the one.」

「飯店新穎又舒適，房間寬敞設備良好，服務人員也都很熱情友善，就連餐廳食物也都相當有水準，很值得大大推薦！」

「It is very good for everything.」