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“One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was……

“大床 墊褥有f些凹凸不平， 房間都算整潔，早餐可以，酒店位置附近多商場食店，都幾滿意的”

“Excellent service and warm regards I received from Evelyn at front desk. I’ll definitely come again in my next trip to Haikou.”