Hakone Hakone Hot Springs Hotels

"Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the coffee machine, trying to rescue a pod that didn't quite work and she noticed me doing this even while she was clearing up breakfast and came and made me a coffee completely on her own initiative. The food was so delicious and fresh and beautifully presented. In everything we felt thoroughly spoilt. It was a wonderful 2 night stay."

"Great staff, convenient location. Rented the bath by the hour and it was great. Nice view from the room. Food was excellent. "

"Absolutely wonderful room, hotel, and our time their will be a memory I go back to every time I need to feel relaxed."

"Beautiful, clean hotel. Loved the private onsen and kaiseki meals. Very relaxing! Not far from the station."

"Excellent hotel overall."

"We had a wonderful stay during our visit toHakone. The hotel is older but very well maintained and full of charm. Our room was spacious and had two balconies with beautiful mountain views. It included three single beds and a comfortable tatami area with a sofa and table, which made it perfect for relaxing after a day of exploring. Breakfast offered a good variety of both Japanese and Western options and everything was well prepared and nicely presented. The service throughout the hotel was impeccable—staff were very friendly, attentive, and detail-oriented. The Japanese onsen in the hotel is definitely a highlight and something every guest should experience. It is open from 5 a.m. until 1 a.m., which makes it very convenient. Our family of three, including our teenage son, enjoyed it very much. The location is excellent, with beautiful surroundings and easy access to local attractions. We stayed for two nights and would definitely recommend this hotel to anyone visiting Hakone."

"Quite spacious and the staff were very helpful and professional. But there was no Mountain View from our room and the sleeping room smelled a bit funky"

"Great hotel. Room was large , beautiful and clean "

"Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain. "