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塔屋酒店

3.0 星住宿

Tower House Hotel

选择日期以查看价格

点评

7.4/10
不错

热门服务设施

  • 含停车设施
  • 免费 Wi-Fi
  • 餐厅
  • 空调
  • 提供早餐
  • 商务服务
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住宿简介

塔屋酒店

  • 哈利法克斯匹斯庄园附近的酒店
  • 塔屋酒店毗邻威因豪斯塔和维多利亚剧院，提供露台、花园和酒吧。店内餐厅The Tower Restaurant提供早餐、早午餐、午餐、晚餐和儿童餐。所有住客均可使用免费房内 WiFi和商务中心。
  • 您还可享受以下礼遇：
    • 免费自助停车
    • 全套早餐（收费）、无烟场所和2 间会议室
    • 烧烤炉、婚庆服务和大堂咖啡/茶
  • 客房特色
  • 塔屋酒店的所有客房均配备空调等舒适设施/服务，以及免费 WiFi之类的设施/服务。
  • 其他客房便利设施/服务还包括：
    • 低致敏床品和额外日式床垫（额外收费）
    • 免费洗浴用品和吹风机
    • 电视，带数码频道
    • 高脚椅、咖啡机/冲茶器和每日客房清洁服务

同类型住宿

住宿服务设施
Premier Inn Halifax South
Halifax
  • 含停车设施
  • 提供早餐
  • 24 小时前台
8.0 分，总分 10，很好，1 条点评
新价格 HK$456
总价 HK$547
含税款和其他费用
6 月 7 日 - 6 月 8 日
Premier Inn Halifax South
对比同类住宿

政策

入住

开始办理入住：14:00；停止办理入住：20:00

住客需年满 16 岁

退房

11:00 之前退房

特别入住说明

前台工作时间为每天 08:00 - 20:00

住客需提前联系住宿接待方以获取入住说明；前台在限定时间内有人值班

请使用预订确认邮件上的信息提前联系酒店，以安排入住事宜

如果您计划在22:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。

如有疑问，请使用预订确认信上的信息联系住宿方。

住宿提供的信息可以使用自动翻译工具进行翻译

计划于 20:00 以后抵达的住客，请于抵达前联系酒店。

进入方式

限时前台服务

宠物

不可带宠物

儿童及加床

欢迎儿童入住。

提供折叠床/加床，每天收费 GBP 10。

提供儿童床（婴儿床），每晚收费 GBP 10

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 押金：每次入住 GBP 20

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 全套早餐费用：成人约为 GBP 6.95，儿童约为 GBP 3.00
  • 儿童床（婴儿床）费用：每晚 GBP10
  • 折叠床使用费：每天 GBP 10

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
欢迎长租。
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

此住宿场所没有电梯

常见问题

塔屋酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在塔屋酒店办理入住？

开始办理入住：14:00；停止办理入住：20:00。

何时可在塔屋酒店办理退房？

退房时间为 11:00。

塔屋酒店的地址在哪里？

这家酒店位于哈利法克斯，距离威因豪斯塔、维多利亚剧院和哈利法克斯匹斯庄园不到 3 公里。而且，距离欧雷卡国家儿童博物馆和哈德斯菲尔德市政厅不到 15 公里。到达索厄比布里奇火车站需步行 25 分钟。

点评

关于的点评

7.4

还可以

8.6

清洁度

8.2

地点

8.2

员工和服务

8.0

住宿条件和设施
10 分 - 超赞。34 条好评，共有 103 条点评
8 分 - 还可以。35 条好评，共有 103 条点评
6 分 - 一般。15 条好评，共有 103 条点评
4 分 - 很差。7 条好评，共有 103 条点评
2 分 - 糟糕。12 条好评，共有 103 条点评

点评

已验证

4/10 较差

真实旅客

不满意：服务设施
Shower in room good. Disposable cups in bathroom were dirty so had to bin them. Staff pleasant enough. But on leaving wanted to raise a complaint and as receptionist had only been there a week was unsure how to handle it.
2019 年 9 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were friendly and helpful. I wasn't happy that they had managed to double book us with a wedding party and didn't tell us prior to booking.
2019 年 9 月入住 7 晚
已验证

4/10 较差

真实旅客

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Had a twin room instead of the double room that I had paid for. The breakfast was poor also !
2019 年 8 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：员工和服务、服务设施、住宿条件和设施
When driving into the grounds the hotel looked lovely. Manager was friendly on arrival and very helpful, but that where it stops, everthing was down hill from there. Breakfast was sparse and cold, only one member of staff, Shower looked amazing, but when i went to use it the door fell off in my hand, the shower only ran with cold water, when i went to reception there was nobody to be found. Apparently there was no other staff on the premises only breakfast staff and cleaner. Who couldnt help any of our problems. We left disapointed and unable to tell any staff how we felt .
2019 年 8 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：员工和服务
No coordination of staff times for breakfast. Disgraceful family room, dangerous fold down bed...would not meet health and safety checks. Dirty cups, cutlery.....
2019 年 8 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：服务设施，员工和服务
Not sure where to start, was just shown to room and left no information given have had 3x as much payment taken out of my account rang up to sort this and was hung up on after having to chance it up no one about to check out had to leave key with the chef only member of staff on site absolute joke this was a wedding present and it’s being appalling avoid at all costs having to do a fraud claim with the bank!!
2019 年 8 月入住 1 晚
已验证

6/10 一般

真实旅客

满意：清洁度
不满意：住宿条件和设施
Hotel was nice although was disappointed. Lack of toilet paper there was only a small bit left on roll in room and had to borrow from 1 family member who had a roll. Not suitable when travelling with children. Was supposed to be a kingsize room but no sofa supplied as it had broken and there was no replacement. The water was cold so was unable to shower. I had to wash the children and myself quickly with cold water. There was also no shower gel to wash with supplied
2019 年 8 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, tidy facilities. Friendly staff. Secluded location. Competitive pricing. View from window not great but not an issue for us. Chef not expecting us for breakfast due to poor communication (staff busy with wedding venue preparation) but did a good job.
2019 年 8 月入住 1 晚
已验证

4/10 较差

真实旅客

满意：清洁度
不满意：员工和服务
We arrived at the hotel on Friday 5th and received a great welcome apart from being on the system twice and having to prove that payment had been paid on the 30th June. The double room was compact but adequate for our needs with a very comfy bed. Everything was very clean, the only downside being the heat in the room. We went out and returned around 21:30. On getting back to the room we discovered that the shower, whilst being all singing and dancing with separate massage jets, sadly did not work at all! As it was later, we reported this the next morning and were assured that it would be looked at and fixed. We went out again for the day and arrived back around the same time in the evening. We checked the shower and it still did not work. This time my wife went downstairs to get answers and was told that the report had not been passed on. I find this difficult to believe as I witnessed the young lady write down the details of the issue and indeed she went up to the room herself to see if she could help. However, who ever my wife saw, gave her a key for another room on the other side of the hotel where we could shower! In the morning I went to shower first. This shower worked, however the inside piece to lock the room door from the inside, was on the floor. My wife refused to shower within a room she could not lock. Whilst we were packing the case my wife moved the iron in the wardrobe and discovered heart medication which had been left behind by a previous guest.
2019 年 7 月入住 2 晚
已验证

2/10 糟糕

Kerry

不满意：员工和服务

Lovely hotel bad customer service

So unorganized. I booked 3 rooms and me and my friends were going to a concert at the piece hall. I was told on arrival that I only had 1 room...and basically it was 'tough luck' as they were overbooked and couldn't do anything about it. The lady in charge was actually quite aggressive about it even though it was clearly them at fault. Eventually it turned out that I did have 3 rooms...they just couldn't find it on the system. One of our guests who was in a room on his own got asked to bunk up in our room....when he declined he got bumped down to a single room. With no refund after he'd payed for a double room that they then sold to another unfortunate couple who didn't have a room. Wasn't particularly bothered about a refund but wasn't happy about them actually profitting from the chaos. Beware the breakfast its actually lovely....compliments to the chef....but a hidden charge as you're only actually entitled to continental breakfast....which was non existent. Bar was closed by 9 on the Saturday.
2019 年 6 月入住 1 晚
已验证

6/10 一般

真实旅客

满意：员工和服务
Arrived and staff were stressed. Expedia had over booked, too many people and no rooms. we could have had a room but not the one we wanted. Not the hotels fault but Expedia's. We made other plans and allowed the hotel to give our room to someone else. Staff were grateful, almost in tears. No issue with the hotel just expedia.co.uk messed up
2019 年 6 月入住 1 晚
已验证

2/10 糟糕

真实旅客

I arrived at this property after travelling some distance with my son to be informed our rooms were not booked. The hotel staff advised that they only have 11 rooms and Expedia had overbooked by 30. The hotel had advised Expedia but nothing was done. There was a large number of people at reception in the same situation. No hotels were available in Halifax and we had to cancel our Virgin F1 simulator experience and travel back to Preston to find a room for the night. We than had to purchase new rail tickets the next morning as our itinery had now changed. I incurred considerable costs in this journey which were all wasted, had I known there was any doubt we would have not travelled. I am quite stunned that a Company such as Expedia could make such a complete mess in such an offhand callous way without listening to the feedback from the Hotel. I would like compensation for the expense I incurred for no reason and await your reply Rgds George.
2019 年 6 月入住 1 晚
已验证

2/10 糟糕

真实旅客

Turned up to no room. In fairness the receptionist tried to do her best to book us in somewgere else but, it meant we ended up forking out an additional £50.00 odd poubds! Not impressed. Blamed Expedia
2019 年 6 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, nice decor, staff seemed stretched but v helpful
2019 年 6 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：员工和服务，清洁度
The staff were ever so helpful. The room was very nice, clean and very quiet. The bar area isn’t as appealing as you’d expect but if you go into the conservatory it’s a lot nice. I would visit again if in the area.
2019 年 6 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Generally we enjoyed the hotel. The staff are lovely and the premises are clean. Part refurbished and I’m sure the rest is being modernised. Breakfast was lovely. Only negative points was the constant hot only shower which I’m sure they will fix and the route some satellite navigation systems will take you to get there which can go through some very rough roads and sadly caused a fair amount of damage to my car. Make sure you look up the route before driving in.
2019 年 6 月入住 3 晚
已验证

2/10 糟糕

真实旅客

不满意：员工和服务
The experience from arriving was terrible there was no one on reception and when they did arrive couldnt find the keys to our room. The shower didnt work and we paid extra for a cooked breakfast which we didnt get.The bar was dry by 9.15pm with people going to the shop for more supplies this was a wedding so they should have been stocked up. Wedding guests having to help behind the bar and hotel not having enough food to cater for the guests.
2019 年 6 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked 2 rooms back in April for a weekend in June with my husband and 3 children. I was informed by email the NIGHT BEFORE we were due to stay that they had cancelled our booking, and they 'apologised for the inconvenience'. Very unhappy with the extremely short notice cancellation and the reason for cancellation was not explained properly.
2019 年 6 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
The people that run the hotel was very nice and helpful we will go again
2019 年 6 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Staff were friendly..the hotel was very clean .. thanks to their efficient housekeeper.. only draw back was the wheelchair access.. but that was addressed and improvements are happening
2019 年 6 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：住宿条件和设施，员工和服务
Quiet location right near Halifax. Brilliant staff. Clean and tidy accommodations. Overall wish we were staying longer !!!
2019 年 5 月入住 1 晚
已验证

10/10 超赞

christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very good
2019 年 4 月入住 2 晚
已验证

8/10 不错

P N

满意：清洁度、员工和服务、客房舒适度

2 night stay

Room a good size bed very comfy breakfast very good, WiFi a bit hit & miss, shower water pressure keep dropping off told that plumbing going to be fixed as new owners have only just taken over. Over all very good staff very friendly and helpful.
2019 年 4 月入住 2 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very friendly. The meals were e excellent.
2019 年 4 月入住 3 晚
已验证

6/10 一般

真实旅客

满意：清洁度
Stayed here for a night visiting my partners family, was really happy when we got into the room as it was beautiful, it looked really nice and well presented... I was unhappy when I then took a shower ready to go out for the evening. Shower head didn’t fit into the holder correctly so it kept falling down and facing the floor, then once I got in the shower it was scolding hot not matter how I changed the tempatuee this didn’t change and after playing around with it for a while... after being burned I ended up have to use the shower head in the bath to wash my body and hair which was not ideal considering how long my hair is and he fact that we were now in a massive rush to get ready and out. The bed was a lovely size but not very comfortable and the pillows were rock hard. We went down for breakfast in the morning, once we finally saw somebody to order our food it was just chaos, there was only the chef and cleaner there and although the food was lovely they didn’t actually really knew what they were doing so the got by the best they could. When I went to check out I had to walk around looking for staffed (who looked liked she turned up massively late!) when I finally found her I then had to pay for the breakfast which was not stated to us when we ordered otherwise I would have left it. Overall nice hotel but I think they have a lot of work to do to make it better, it’s a shame as the room was so lovely and we were looking forward to staying there
2019 年 4 月入住 1 晚