Harbin Harbin Polarland Hotels

"The room is clean, spacious, staff were friendly"

"위치는 중앙대가에서 아주 가까워요. "

"Staff were friendly and helpful. Good spread of breakfast. Very near to the Shanghai Street Metro station, Songhua river and eateries. "

"Very nice hotel, walking distance to the main attractions"

"Great place"

"Very top quality hotel and friendly staff, my family’s first choice when traveling in Harbin. The manager and staff did a great job. "

"Friendly staff and clean room"

"Great place to stay! Thanks."

"Great place."

"The hotel is showing it’s age. The carpet is old and dirty. The bed is as hard as a board. Breakfast had set menu where you pick from A to D everyday. It wasn’t quite good. The breakfast room was not very appealing. I was there during the virus outbreak where I had to be evacuated to one of their sister hotel since this hotel was very close to the train station. The sister hotel was way better although I only spent 1 night. I would recommend staying near the city center."

"Good"

"The room was a bit on the older side and didn't feel overly maintained. Lots of the wallpaper was peeling. At least one ceiling tile was sagging low. The bed was very hard. It had low water pressure. The room itself was clean, and the hardwood furnite was quite nice. "

"Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled."

"1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

"Great staff response."

"Great location near malls, good service and clean rooms."

"staff a men was not nice,not friendly, no smile and bed service when I check in, "