Zürich Hardturm Hotels

"We paid for a larger twin room, and were glad we did so, as it gave larger beds, a balcony and seating area, and a proper bathroom (I believe most of the double rooms are very cramped, and have just a glass cubicle within the room for the shower room). Nespresso machine and kettle were helpful, though an iron in the room would have been appreciated. On three days in a row we reported that our safe wasn't working - on the third day they finally changed the battery, but it now showed an error code. This did reflect the lack of interest that some reception staff seemed to have, and no offer was made to store our valuables, nor any haste to try and help. There was no aircon, and the international TV channels didn't work. That aside, the room was comfy, clean and just a 10 minute walk from the main station, and with loads of restaurants within a couple of minutes walk, and near a tram stop. Breakfast was fine and in a nice conservatory area - eggs cooked to order by helpful staff, and decent rolls and bread, plus hams, salmon, cheese, yoghurt, cereals, granola and muesli. The fruit juices though were very poor quality, and they could benefit from offering more fruit."

"Room was very clean ,staff was very helpful and they spoke perfect English, the front desk was tye best .Thank you Sebastián for all the help u gave us .We recommend this hotel to everyone. "

"Great place to stay"

"Great location, super friendly staff, and the private cinema is a great detail"

"Excellent location and excellent staff"

"Breakfast buffet was very good, lots of fresh eggs, fruit, juice and pastries. Good coffee machine. Very convenient to train station and not far from the main streets. Overall very clean. "

"My husband and I specifically booked this hotel because it had a hot tub. And it was out of order. I went down to the front desk and told them this and the guy was very nice and said they were so sorry and they would do something to compensate us. They did not. I messaged them on the in room what’s up thing and they ignored me. Very disappointed. Other than that the hotel was fine. "

"We did the reservation since we thought that there is pool at the hotel but unfortunately the pool was not open and this was not informed to us at the time of the booking"

"Excellent hotel Very clean and staff were very friendly Close to public transport and easy to get around Would stay here again "