外观

关于哈灵顿 - 多佛区智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5

点评

9.0

非常棒

10 分 - 超赞。557 条好评,共有 879 条点评" "
8 分 - 还可以。231 条好评,共有 879 条点评" "
6 分 - 一般。56 条好评,共有 879 条点评" "
4 分 - 很差。16 条好评,共有 879 条点评" "
2 分 - 糟糕。19 条好评,共有 879 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

真实旅客

满意:员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 1 晚
Holiday Inn Express 于 2019年10月18日 的回复
Thank you

8/10 还可以

Dawn

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff
2024 年 5 月入住 3 晚
Beverly 于 2024年05月19日 的回复
Thank you for staying with us.We appreciate the feedback.We hope to see you again.

10/10 超赞

VERNON

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Check-in was easy and fast and the breakfast options were good. There was nothing that I didn't like.
2024 年 4 月入住 1 晚
Beverly 于 2024年05月3日 的回复
Thank you for staying with us.We appreciate your feedback.We hope to see you again.

8/10 还可以

Darlene

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
They need to clean the rooms. They never came to clean or leave towels.
2024 年 4 月入住 3 晚
Beverly 于 2024年04月29日 的回复
Thank you for staying with us. I will follow up with my staff,they are supposed to service all rooms daily unless there is a privacy sign. I do apologize, I will follow up.

10/10 超赞

ron

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you
2024 年 4 月入住 4 晚
Beverly 于 2024年04月27日 的回复
Thank you for booking with us.We appreciate the 5/5 review.We hope to see you again.

10/10 超赞

Tracy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, easy location.
2024 年 4 月入住 1 晚
Beverly 于 2024年04月25日 的回复
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 超赞

Jason

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and updated. Appropriate and good price point for kids sports event. Super friendly staff.
2024 年 4 月入住 1 晚
Beverly 于 2024年04月7日 的回复
Thank you for booking with us.We appreciate the 5/5 rating.We hope to see you again,

8/10 还可以

Dawn

满意:清洁度、员工和服务、住宿条件和设施
Although the outdoor heated pool was not open for swimming I was looking forward to the free breakfast. I had seen pictures and it looked nice with a wide variety of choices. The property is well manicured and the actual hotel is very clean and seemed newly renovated
2024 年 4 月入住 1 晚
Beverly 于 2024年04月4日 的回复
Thank you for staying with us. I am sorry you could not use the pool. The weather is still a bit chilly; we will have open by the end of May or 1st week of June. Hope you can come back and see us once the pool opens. Again, thank you for the wonderful review.

10/10 超赞

Viktoria

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay !
2024 年 3 月入住 2 晚
Beverly 于 2024年04月3日 的回复
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 超赞

Jamal

2024 年 3 月入住 1 晚
Beverly 于 2024年04月7日 的回复
Thank you for staying with us.We appreciate the 5/5 rating.We hope to see you again.

10/10 超赞

Patrick

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very good except I wish the room had a small refrigerator.
2024 年 3 月入住 4 晚
Beverly 于 2024年03月15日 的回复
Thank you for staying with us. Al of our rooms do have micro/fridge. The large wooden cabinet that the TV sits on has a door to the right side that houses the fridge. The micro is also on the shelf under the TV. I am so sorry you didn't see the fridge,most ppl ae curious and look.Anytime you are here again or at any hotel if you don't see something always call down to the front desk,I know our staff would happily answer your questions. We hope to see you again.

10/10 超赞

Tracy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean,quiet service was good
2024 年 3 月入住 2 晚
Beverly 于 2024年03月11日 的回复
Thank you for staying with us,we appreciate your 5*5 review. We hope to see you again.

10/10 超赞

Tamika

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly room was clean.
2024 年 3 月入住 1 晚
Beverly 于 2024年03月10日 的回复
Thank you for booking with us. We appreciate the 5*5 Rating. We hope to see you again.

10/10 超赞

David

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place..
2024 年 3 月入住 1 晚
Beverly 于 2024年03月9日 的回复
Thanks for booking with us.. We appreciate the feedback.Hope to see you again.you

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The staff was very welcoming and check-in was easy. The room was extremely clean and the selection for breakfast was great.
2024 年 2 月入住 1 晚
Beverly 于 2024年03月5日 的回复
Thank you for staying with us.We appreciate the 5/5 review we hope to see you again.

10/10 超赞

Rafael,Buffalo Grove

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice conveniently located place to stay. The free breakfast was outstanding. The staff was very friendly and helpful. I will stay again if ever I'm ever in the area again.
2024 年 2 月入住 2 晚
Beverly 于 2024年02月12日 的回复
Thank you for staying with us.We appreciate the 5/5 review as well as the kind words.I will be sure to share with my staff.We look forward to seeing you again.

10/10 超赞

Shelly

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Beverly 于 2024年02月5日 的回复
Thank you for staying with us. We appreciate the 10/10 score/review. We hope to see you again.

8/10 还可以

Karen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Beverly 于 2024年01月29日 的回复
Thank you for staying with us.Weappreciate the 8*10 rating.We hope to see you again.

10/10 超赞

Rubelsi

满意:住宿条件和设施,员工和服务
Nice people and good location, Room nice and clean, Breakfast so good, 1/22/24
2024 年 1 月入住 6 晚
Beverly 于 2024年01月22日 的回复
Thank you for staying with us. We appreciate the 5/5 Review. We hope to see you again.

8/10 还可以

Peter

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Great Surprise
A startling nice hotel, great room, great bed and very comfortable
2024 年 1 月入住 1 晚
Beverly 于 2024年01月13日 的回复
Thank you for staying with us. We appreciate the review of 8/10 we hope to see you again.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Beverly 于 2024年01月13日 的回复
Thank you for staying with us and for the 10/10 Review.We look forward to seeing you again.

10/10 超赞

Dana

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Clean and quiet
2023 年 12 月入住 1 晚
Beverly 于 2024年01月13日 的回复
Thank yoou for the 5/5 review we thank you for staying with us.We hope to see you again.

10/10 超赞

WILLIAM

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Very quiet and helpful staff.
2023 年 12 月入住 6 晚
Beverly 于 2024年01月13日 的回复
Thank you for staying with us. We very much appreciated the 5*5 review.We look forward to seeing you again.

10/10 超赞

Jerri

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We travel from Louisiana and stayed here in Harriting Several times. This is the only time we encountered roaches in the room understand they hard to control sometimes. just thought it need to be addressed. still look forward to spending time at this Holiday Inn express in the near future.
2023 年 12 月入住 3 晚
beverly 于 2024年02月1日 的回复
hank you for staying with us.Please accept our apologies regarding the roaches,had we known that we would have gladly move you to another room. I do hope the staff was told prior to you leaving so we could get on that asap.Again,my apologies.We hope to see you again.

10/10 超赞

Deborah

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Beverly 于 2023年12月26日 的回复
Thank you for staying with us. We appreciate the review of 1/10 and look forward to having you stay with us again.

10/10 超赞

Jeffrey

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beverly 于 2023年12月26日 的回复
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 超赞

Duane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Beverly 于 2023年12月5日 的回复
Thank you for staying with us.We apprecate the rating of 10/10,we hope to see you again.

6/10 一般

Suzette

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Comfy but cold water.
The suite itself was roomy with wide spaces between beds and other furniture. Beds were more comfortable than others we have stayed in. However the toilet was very low with no support bar to help lift you. There was no hot water when we arrived nor any hot water the next day. The kitchenette had a sink BUT no faucet so we had to get water from bathroom to cook food. The refrigerator would not get cold even after turning all the way up and only kept our food/drinks cool. The free breakfast had a lot of empty spaces with no replacement dishes being made. They had closed the indoor pool for the season so we couldn’t even relax with a swim. I want to note that you have to crossed a two lane (each direction) highway and there is only a stop sign there, one of my traveling companions was involved and injured in a three car accident leaving hotel. There needs to be a stop light here.
2023 年 12 月入住 1 晚
Beverly 于 2023年12月5日 的回复
Thank you for staying with us. I apologize for the issue with the water being cold ,One of the front desk staff would be happy to assist.regarding the faucets on the kitnette sink,they were removed as part of our upgoming room renovation. Indoor pool???we do not have an indoor pool. I really wish you had inquired about thes "issus:while her and our staff would have explained everything to you instead of waiting and giving us a low rating,any questions/issues we could have taken care off or answered for you except you thinking we had an indoor pool,don't know where that came from as its not on our website. Again, our apologies for your incoveniences.

8/10 还可以

Cecelia

与家人出行
满意:住宿条件和设施,清洁度
Everything was okay expect the kitchen sink had no faucet and I had to wait for about 15 mins before attends came to the desk when I checked in, not sure if he was on break.
2023 年 11 月入住 2 晚
Beverly 于 2023年11月28日 的回复
Thank ou for staying with us. I do apologize for staff not being at desk they may have stepped away for a bathroom break or to assist a guest.They have an "away" sign that is supposed to be on counter if they step away. Again, my apologies. We hope to see you again.

10/10 超赞

Larry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice
They do a very nice job at this hotel.
2023 年 11 月入住 1 晚
Beverly 于 2023年11月2日 的回复
Thank you for staying with us. We appreciate the 10/10 rating.We look forward to seeing you again.

10/10 超赞

Jarma,Woodbridge

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Beverly 于 2023年10月29日 的回复
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 超赞

DaMia

2023 年 10 月入住 1 晚
Beverly 于 2023年10月24日 的回复
Thank you for staying with us. We appreciate your 10/10 rating. We hope to see you again.

10/10 超赞

William

2023 年 10 月入住 1 晚
Beverly 于 2023年11月8日 的回复
Thank you for staying with us.Your 5/5 rating is much appreciated. We hope to see you again.

10/10 超赞

Jeffrey

2023 年 10 月入住 2 晚
Beverly 于 2023年11月4日 的回复
Thank you for staying with us. We appreciate your rating of 5/5; we hope to see you again.

10/10 超赞

Kathleen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel
Everything about stay was exceptional from check-in to room quality to checkout. It was quiet and we felt very safe!
2023 年 10 月入住 1 晚
Beverly 于 2023年10月13日 的回复
We thank you for the 10/10 rating as well as you staying with us. Thank you for the compliments, we appreciate the time you took to review us. We hope to see you again.

10/10 超赞

Jesus

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Beverly 于 2023年10月11日 的回复
We appreciate you staying with us as well as the rating 10/10.We hope to see you again .

10/10 超赞

Floyd

满意:清洁度、员工和服务、住宿条件和设施
Beverly 于 2023年10月11日 的回复
Thank you for staying with us. We are grateful for the 5/5 rating. We hope to see you again.

10/10 超赞

Travis

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Beverly 于 2023年10月9日 的回复
Thank you for staying wih us.We appreciate the 10/10 rating.We hope to see you again.

10/10 超赞

Peter

与配偶出行
Nice
2023 年 10 月入住 1 晚
Beverly 于 2023年10月7日 的回复
Thank you for staying with us.We appreciate your 5/5 rating.We hope to see you again.

10/10 超赞

Christina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfy.
2023 年 9 月入住 1 晚
Beverly 于 2023年10月2日 的回复
Thank you for staying with us. We greatly appreciate you taking the time to rate us .we like the 5/5.We hope to see you again.

10/10 超赞

Alonzo

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very clean and well appointed rooms. Staff was very helpful and friendly. Breakfast options were excellent.
2023 年 9 月入住 3 晚
Beverly 于 2023年09月30日 的回复
Thank you for staying with us. We appreciate the 5/5 rating. We hope you have the chance to stay again.

10/10 超赞

Arlene

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the casino
2023 年 9 月入住 1 晚
Beverly 于 2023年09月28日 的回复
Thank you for staying with us. We appreciate the 5/5 rating.We hope to see you again.

6/10 一般

Kathleen B

2023 年 9 月入住 1 晚
Beverly 于 2023年09月26日 的回复
Thank you for the 3/5 rating. Please drop us a line to know what we could have done to make your stay better.

10/10 超赞

Carole

满意:清洁度、员工和服务、住宿条件和设施
Une belle nuit de repos dans un lit confortable.
2023 年 9 月入住 1 晚
Beverly 于 2023年09月24日 的回复
Thank you for staying with us.

10/10 超赞

Crystal

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay! Fast check-in, clean room, hot shower, and comfy beds & pillows. And the breakfast options were superb!
2023 年 9 月入住 1 晚
Beverly 于 2023年09月14日 的回复
Thank you for staying with us. We appreciate the great feedback. I will be sure to share with my staff. We look forward to seeing you.

10/10 超赞

Shawn

与配偶出行
满意:服务设施
Great breakfast, quiet room. Hot showers, nice fitness center.
2023 年 9 月入住 1 晚
Beverly 于 2023年09月14日 的回复
We are happy you enjoyed your stay.We appreciate you staying with us. We hope to see you again.

10/10 超赞

Mary

2023 年 9 月入住 1 晚
Beverly 于 2023年09月10日 的回复
Thank you for staying with us. We appreciate the 10/10 rating.We hope to see you again.

10/10 超赞

Pierre

与家人出行
满意:清洁度
Nice and clean
2023 年 9 月入住 3 晚
Beverly 于 2023年09月5日 的回复
Thank you for staying with us. We appreciate the 5/5 rating.WE look forward to seeing you again.

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice room and very clean. Front desk was awesome
2023 年 9 月入住 2 晚
Beverly 于 2023年09月10日 的回复
Thank you for staying with us.We appreciate the 10/10 rating. We hope to see you again.

10/10 超赞

Jayden

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was just in town to see and help my mother. The room was comfortable and clean. TV kinda small but overall I enjoyed my night. The best to best thing by far was breakfast in the morning.
2023 年 9 月入住 1 晚
Beverly 于 2023年09月4日 的回复
Thank you for staying with us. We appreciate the great review. I will be sure to share with my staff. We hope to see you again.