Thank you for staying with us.We appreciate the feedback.We hope to see you again.
10/10 超赞
VERNON
团体旅客
2024年05月1日
满意:清洁度、员工和服务、住宿条件和设施
Check-in was easy and fast and the breakfast options were good. There was nothing that I didn't like.
VERNON
2024 年 4 月入住 1 晚
Beverly 于 2024年05月3日 的回复
Thank you for staying with us.We appreciate your feedback.We hope to see you again.
8/10 还可以
Darlene
与配偶出行
2024年04月29日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
They need to clean the rooms. They never came to clean or leave towels.
Darlene
2024 年 4 月入住 3 晚
Beverly 于 2024年04月29日 的回复
Thank you for staying with us. I will follow up with my staff,they are supposed to service all rooms daily unless there is a privacy sign. I do apologize, I will follow up.
10/10 超赞
ron
商务旅客
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you
ron
2024 年 4 月入住 4 晚
Beverly 于 2024年04月27日 的回复
Thank you for booking with us.We appreciate the 5/5 review.We hope to see you again.
10/10 超赞
Tracy
与家人出行
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, easy location.
Tracy
2024 年 4 月入住 1 晚
Beverly 于 2024年04月25日 的回复
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.
10/10 超赞
Jason
与家人出行
2024年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and updated. Appropriate and good price point for kids sports event. Super friendly staff.
Jason
2024 年 4 月入住 1 晚
Beverly 于 2024年04月7日 的回复
Thank you for booking with us.We appreciate the 5/5 rating.We hope to see you again,
8/10 还可以
Dawn
2024年04月4日
满意:清洁度、员工和服务、住宿条件和设施
Although the outdoor heated pool was not open for swimming I was looking forward to the free breakfast. I had seen pictures and it looked nice with a wide variety of choices. The property is well manicured and the actual hotel is very clean and seemed newly renovated
Dawn
2024 年 4 月入住 1 晚
Beverly 于 2024年04月4日 的回复
Thank you for staying with us. I am sorry you could not use the pool. The weather is still a bit chilly; we will have open by the end of May or 1st week of June. Hope you can come back and see us once the pool opens. Again, thank you for the wonderful review.
10/10 超赞
Viktoria
与家人出行, 与配偶出行
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay !
Viktoria
2024 年 3 月入住 2 晚
Beverly 于 2024年04月3日 的回复
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.
10/10 超赞
Jamal
2024年03月16日
Jamal
2024 年 3 月入住 1 晚
Beverly 于 2024年04月7日 的回复
Thank you for staying with us.We appreciate the 5/5 rating.We hope to see you again.
10/10 超赞
Patrick
商务旅客
2024年03月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very good except I wish the room had a small refrigerator.
Patrick
2024 年 3 月入住 4 晚
Beverly 于 2024年03月15日 的回复
Thank you for staying with us. Al of our rooms do have micro/fridge. The large wooden cabinet that the TV sits on has a door to the right side that houses the fridge. The micro is also on the shelf under the TV. I am so sorry you didn't see the fridge,most ppl ae curious and look.Anytime you are here again or at any hotel if you don't see something always call down to the front desk,I know our staff would happily answer your questions. We hope to see you again.
10/10 超赞
Tracy
与配偶出行
2024年03月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean,quiet service was good
Tracy
2024 年 3 月入住 2 晚
Beverly 于 2024年03月11日 的回复
Thank you for staying with us,we appreciate your 5*5 review. We hope to see you again.
10/10 超赞
Tamika
与家人出行
2024年03月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly room was clean.
Tamika
2024 年 3 月入住 1 晚
Beverly 于 2024年03月10日 的回复
Thank you for booking with us. We appreciate the 5*5 Rating. We hope to see you again.
10/10 超赞
David
与家人出行, 商务旅客
2024年03月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place..
David
2024 年 3 月入住 1 晚
Beverly 于 2024年03月9日 的回复
Thanks for booking with us.. We appreciate the feedback.Hope to see you again.you
10/10 超赞
Michael
商务旅客
2024年03月5日
满意:清洁度、员工和服务、住宿条件和设施
The staff was very welcoming and check-in was easy. The room was extremely clean and the selection for breakfast was great.
Michael
2024 年 2 月入住 1 晚
Beverly 于 2024年03月5日 的回复
Thank you for staying with us.We appreciate the 5/5 review we hope to see you again.
10/10 超赞
Rafael,Buffalo Grove
与家人及幼儿出行, 与家人出行
2024年02月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice conveniently located place to stay. The free breakfast was outstanding. The staff was very friendly and helpful. I will stay again if ever I'm ever in the area again.
Rafael
2024 年 2 月入住 2 晚
Beverly 于 2024年02月12日 的回复
Thank you for staying with us.We appreciate the 5/5 review as well as the kind words.I will be sure to share with my staff.We look forward to seeing you again.
10/10 超赞
Shelly
2024年02月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shelly
2024 年 2 月入住 1 晚
Beverly 于 2024年02月5日 的回复
Thank you for staying with us. We appreciate the 10/10 score/review. We hope to see you again.
8/10 还可以
Karen
2024年01月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karen
2024 年 1 月入住 1 晚
Beverly 于 2024年01月29日 的回复
Thank you for staying with us.Weappreciate the 8*10 rating.We hope to see you again.
10/10 超赞
Rubelsi
2024年01月22日
满意:住宿条件和设施,员工和服务
Nice people and good location,
Room nice and clean,
Breakfast so good,
1/22/24
Rubelsi
2024 年 1 月入住 6 晚
Beverly 于 2024年01月22日 的回复
Thank you for staying with us. We appreciate the 5/5 Review. We hope to see you again.
8/10 还可以
Peter
商务旅客
2024年01月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Great Surprise
A startling nice hotel, great room, great bed and very comfortable
Peter
2024 年 1 月入住 1 晚
Beverly 于 2024年01月13日 的回复
Thank you for staying with us. We appreciate the review of 8/10 we hope to see you again.
10/10 超赞
John
2024年01月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2024 年 1 月入住 1 晚
Beverly 于 2024年01月13日 的回复
Thank you for staying with us and for the 10/10 Review.We look forward to seeing you again.
10/10 超赞
Dana
与配偶出行
2024年01月6日
满意:清洁度、员工和服务、住宿条件和设施
Clean and quiet
Dana
2023 年 12 月入住 1 晚
Beverly 于 2024年01月13日 的回复
Thank yoou for the 5/5 review we thank you for staying with us.We hope to see you again.
10/10 超赞
WILLIAM
与家人出行
2024年01月3日
满意:员工和服务、服务设施、住宿条件和设施
Very quiet and helpful staff.
WILLIAM
2023 年 12 月入住 6 晚
Beverly 于 2024年01月13日 的回复
Thank you for staying with us. We very much appreciated the 5*5 review.We look forward to seeing you again.
10/10 超赞
Jerri
与家人出行
2024年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We travel from Louisiana and stayed here in Harriting Several times. This is the only time we encountered roaches in the room understand they hard to control sometimes. just thought it need to be addressed. still look forward to spending time at this Holiday Inn express in the near future.
Jerri
2023 年 12 月入住 3 晚
beverly 于 2024年02月1日 的回复
hank you for staying with us.Please accept our apologies regarding the roaches,had we known that we would have gladly move you to another room. I do hope the staff was told prior to you leaving so we could get on that asap.Again,my apologies.We hope to see you again.
10/10 超赞
Deborah
2023年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Deborah
2023 年 12 月入住 1 晚
Beverly 于 2023年12月26日 的回复
Thank you for staying with us. We appreciate the review of 1/10 and look forward to having you stay with us again.
10/10 超赞
Jeffrey
2023年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jeffrey
Beverly 于 2023年12月26日 的回复
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.
10/10 超赞
Duane
2023年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Duane
2023 年 11 月入住 3 晚
Beverly 于 2023年12月5日 的回复
Thank you for staying with us.We apprecate the rating of 10/10,we hope to see you again.
6/10 一般
Suzette
商务旅客
2023年12月3日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Comfy but cold water.
The suite itself was roomy with wide spaces between beds and other furniture. Beds were more comfortable than others we have stayed in.
However the toilet was very low with no support bar to help lift you. There was no hot water when we arrived nor any hot water the next day. The kitchenette had a sink BUT no faucet so we had to get water from bathroom to cook food. The refrigerator would not get cold even after turning all the way up and only kept our food/drinks cool. The free breakfast had a lot of empty spaces with no replacement dishes being made. They had closed the indoor pool for the season so we couldn’t even relax with a swim.
I want to note that you have to crossed a two lane (each direction) highway and there is only a stop sign there, one of my traveling companions was involved and injured in a three car accident leaving hotel. There needs to be a stop light here.
Suzette
2023 年 12 月入住 1 晚
Beverly 于 2023年12月5日 的回复
Thank you for staying with us. I apologize for the issue with the water being cold ,One of the front desk staff would be happy to assist.regarding the faucets on the kitnette sink,they were removed as part of our upgoming room renovation. Indoor pool???we do not have an indoor pool. I really wish you had inquired about thes "issus:while her and our staff would have explained everything to you instead of waiting and giving us a low rating,any questions/issues we could have taken care off or answered for you except you thinking we had an indoor pool,don't know where that came from as its not on our website. Again, our apologies for your incoveniences.
8/10 还可以
Cecelia
与家人出行
2023年11月25日
满意:住宿条件和设施,清洁度
Everything was okay expect the kitchen sink had no faucet and I had to wait for about 15 mins before attends came to the desk when I checked in, not sure if he was on break.
Cecelia
2023 年 11 月入住 2 晚
Beverly 于 2023年11月28日 的回复
Thank ou for staying with us. I do apologize for staff not being at desk they may have stepped away for a bathroom break or to assist a guest.They have an "away" sign that is supposed to be on counter if they step away. Again, my apologies. We hope to see you again.
10/10 超赞
Larry
2023年11月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice
They do a very nice job at this hotel.
Larry
2023 年 11 月入住 1 晚
Beverly 于 2023年11月2日 的回复
Thank you for staying with us. We appreciate the 10/10 rating.We look forward to seeing you again.
10/10 超赞
Jarma,Woodbridge
2023年10月27日
满意:清洁度、员工和服务、住宿条件和设施
Jarma
2023 年 10 月入住 2 晚
Beverly 于 2023年10月29日 的回复
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.
10/10 超赞
DaMia
2023年10月23日
DaMia
2023 年 10 月入住 1 晚
Beverly 于 2023年10月24日 的回复
Thank you for staying with us. We appreciate your 10/10 rating. We hope to see you again.
10/10 超赞
William
2023年10月19日
William
2023 年 10 月入住 1 晚
Beverly 于 2023年11月8日 的回复
Thank you for staying with us.Your 5/5 rating is much appreciated. We hope to see you again.
10/10 超赞
Jeffrey
2023年10月14日
Jeffrey
2023 年 10 月入住 2 晚
Beverly 于 2023年11月4日 的回复
Thank you for staying with us. We appreciate your rating of 5/5; we hope to see you again.
10/10 超赞
Kathleen
2023年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel
Everything about stay was exceptional from check-in to room quality to checkout. It was quiet and we felt very safe!
Kathleen
2023 年 10 月入住 1 晚
Beverly 于 2023年10月13日 的回复
We thank you for the 10/10 rating as well as you staying with us. Thank you for the compliments, we appreciate the time you took to review us. We hope to see you again.
10/10 超赞
Jesus
与家人出行
2023年10月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jesus
2023 年 10 月入住 2 晚
Beverly 于 2023年10月11日 的回复
We appreciate you staying with us as well as the rating 10/10.We hope to see you again .
10/10 超赞
Floyd
2023年10月9日
满意:清洁度、员工和服务、住宿条件和设施
Floyd
Beverly 于 2023年10月11日 的回复
Thank you for staying with us. We are grateful for the 5/5 rating. We hope to see you again.
10/10 超赞
Travis
2023年10月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Travis
2023 年 10 月入住 1 晚
Beverly 于 2023年10月9日 的回复
Thank you for staying wih us.We appreciate the 10/10 rating.We hope to see you again.
10/10 超赞
Peter
与配偶出行
2023年10月7日
Nice
Peter
2023 年 10 月入住 1 晚
Beverly 于 2023年10月7日 的回复
Thank you for staying with us.We appreciate your 5/5 rating.We hope to see you again.
10/10 超赞
Christina
2023年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfy.
Christina
2023 年 9 月入住 1 晚
Beverly 于 2023年10月2日 的回复
Thank you for staying with us. We greatly appreciate you taking the time to rate us .we like the 5/5.We hope to see you again.
10/10 超赞
Alonzo
与家人出行
2023年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and well appointed rooms. Staff was very helpful and friendly. Breakfast options were excellent.
Alonzo
2023 年 9 月入住 3 晚
Beverly 于 2023年09月30日 的回复
Thank you for staying with us. We appreciate the 5/5 rating. We hope you have the chance to stay again.
10/10 超赞
Arlene
与配偶出行
2023年09月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the casino
Arlene
2023 年 9 月入住 1 晚
Beverly 于 2023年09月28日 的回复
Thank you for staying with us. We appreciate the 5/5 rating.We hope to see you again.
6/10 一般
Kathleen B
2023年09月25日
Kathleen B
2023 年 9 月入住 1 晚
Beverly 于 2023年09月26日 的回复
Thank you for the 3/5 rating. Please drop us a line to know what we could have done to make your stay better.
10/10 超赞
Carole
2023年09月19日
满意:清洁度、员工和服务、住宿条件和设施
Une belle nuit de repos dans un lit confortable.
Carole
2023 年 9 月入住 1 晚
Beverly 于 2023年09月24日 的回复
Thank you for staying with us.
10/10 超赞
Crystal
与家人及幼儿出行, 与家人出行
2023年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay! Fast check-in, clean room, hot shower, and comfy beds & pillows. And the breakfast options were superb!
Crystal
2023 年 9 月入住 1 晚
Beverly 于 2023年09月14日 的回复
Thank you for staying with us. We appreciate the great feedback. I will be sure to share with my staff. We look forward to seeing you.
10/10 超赞
Shawn
与配偶出行
2023年09月10日
满意:服务设施
Great breakfast, quiet room. Hot showers, nice fitness center.
Shawn
2023 年 9 月入住 1 晚
Beverly 于 2023年09月14日 的回复
We are happy you enjoyed your stay.We appreciate you staying with us. We hope to see you again.
10/10 超赞
Mary
2023年09月8日
Mary
2023 年 9 月入住 1 晚
Beverly 于 2023年09月10日 的回复
Thank you for staying with us. We appreciate the 10/10 rating.We hope to see you again.
10/10 超赞
Pierre
与家人出行
2023年09月5日
满意:清洁度
Nice and clean
Pierre
2023 年 9 月入住 3 晚
Beverly 于 2023年09月5日 的回复
Thank you for staying with us. We appreciate the 5/5 rating.WE look forward to seeing you again.
10/10 超赞
Mark
2023年09月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice room and very clean. Front desk was awesome
Mark
2023 年 9 月入住 2 晚
Beverly 于 2023年09月10日 的回复
Thank you for staying with us.We appreciate the 10/10 rating. We hope to see you again.
10/10 超赞
Jayden
与配偶出行
2023年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was just in town to see and help my mother. The room was comfortable and clean. TV kinda small but overall I enjoyed my night. The best to best thing by far was breakfast in the morning.
Jayden
2023 年 9 月入住 1 晚
Beverly 于 2023年09月4日 的回复
Thank you for staying with us. We appreciate the great review. I will be sure to share with my staff. We hope to see you again.