Harrogate Harrogate Theatre Hotels

"Standards seems to have gone down, quite a lot of dust around. The lift still being out of commission is a problem and doesn't seem to have been mentioned on the description. I believe this is a long term problem as the staff indicated that "spare parts" were no longer available. Very young staff and hit and miss service. Good position though."

"We didn’t take our pets "

"The Wifi was a bit dodgy, ended up having to use data a lot of the time I was there. Otherwise a decent stay. Housekeeping came everyday and had the room nicely cleaned. "

"Warm greeting on reception by Dev who welcomed us to the hotel. He made checking in & checking out a pleasant experience. All staff around the spa, bar area & restaurant were friendly. The hotel itself had a restful & chilled atmosphere & we would highly recommend it."

"Great location and excellent standard of room. Not very noise-proof from the bar across the road - it was loud until late and the early morning deliveries disturbed our sleep. The bathroom door didn't shut. Overall pleasant stay."

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "

"We arrived 2 hours early but were told our room was ready! On asking if there was a room we could upgrade to, we were given a Suite. Wow! it was fabulous and really changed our whole experience. The extra private sitting room was such a bonus and we made the most of it. Reception staff were welcoming and helpful and when we had drinks in the bar/lounge the barman was friendly and really efficient. We only booked one breakfast on the day we were checking out and, again, breakfast staff were friendly and welcoming. Breakfast was plentiful with good choices whatever your requirements are. We've stayed here before and would definitely stay again."

"The room was clean and the staff friendly. I probably would not come here again mainly because they do not serve breakfast. Their website states that breakfast is made to order and I recall seeing it on the expedia page but then was notified a day before about where to go for food instead. I asked on arrival and they have not served breakfast in 3 years. Inconvenient but not the end of the world. The shower had someone else's soap in it and the body wash was never renewed after use. The window could not shut fully and let a draft in. The room has blackout curtains but the hall light shone through under the door. The toilet flush button is broken and would often keep flushing. Overall this place is what it is and its a bed to stay in for a short period. One or two things is not that bad but alot of small things are just a bit irritating especially when there were so many good reviews previously. I would have fed this back on leaving, however there was no one at checkout and a note left saying to leave the keys on the counter. "

"A very comfortable hotel room in an excellent location in central Harrogate with friendly and helpful staff "