Honolulu Hawaii Pacific University Hotels

"No one in front desk , need to call so many times , no soap in the room , in the morning nothing was working for the breakfast or tea or anything , for this price all this should be , hopefully it will change for good and then it will be a nice place to stay . "

"No Sauna"

"Laundry service was very expensive eg. $8 for a pair of socks, $11 for a t-shirt. The Mountain View was good although you could still see all other buildings, a car park. We had to move rooms twice due to poor air conditioning (no heating during a storm), damp smell, noisy construction work right above on the balconies that was not advertised or a warning issued. The carpet was filthy (white socks dirty in minutes). Extractor fan in bathroom did not work either. Rooms are in bad need of an update. TV did not work either and remote was even worse. Staff were accommodating and sorry but the facilities were letting them down. "

"The elevators where not working and they take long to go down and up the window cooler made to much noise in a windy day "

"Everything was great about the hotel very roomy big room thing was beautiful except the air conditioning did not work in our room very good. We called by three times for somebody to come fix it but still, he should’ve moved that to a bigger ocean view like the room we had with air-conditioning that worked! They only gave it $50 credit"

"The room is clean. Staff is accommodating and friendly. "

"Property was kept clean even with the storms that were going our first few days there. Staff kept the grounds clean of the tree debris and cleaned the pools out each morning. The rooms were clean, and they serviced the rooms daily(took out trash, made the beds, cleaned the bathroom, etc) Will stay here again on future trips to Hawaii! "

"The room was very nice, the location was fantastic, the staff was very friendly and helpful. But the swimming pool is very small. The dining options are limited. And there is nowhere to sit down and hang out other than some hard wooden benches in the lobby."

"Ice machine not available on 4 th floor during stay"