Search Chalets in Hawley

"Beautiful spacious hotel. Room was comfortable and had everything we needed. Maria at the bar was lovely, engaging everyone there while being very attentive."

"Cleaniness, friendly staff, 10/10"

" We were nervous about this booking and honestly would have backed out if we could have. The reservation was non-refundable by the time we investigated reviews, and after reading the reviews so close to our travel date, we just decided to go for it. I’m happy we did. The reviews for this place are definitely unfair. In fact, it’s kinda outrageous because our experience was pretty close to a 5/5! From the moment we arrived, the staff at check-in were friendly, helpful, and professional. They have concierges available to answer questions and make recommendations, and they really do a great job. Shantell at Guest Services was absolutely amazing—super helpful, warm, and went above and beyond. Check-in was easy, payment was straightforward, and we had no issues accessing our unit. We had a renovated room. Yes, the flooring is inexpensive and there were a few spots of chipped paint, but none of that bothered us or was even an issue and certainly nothing that would keep me from staying here again. The unit was spacious, the bathrooms were clean, and the rooms were very nice. The mattresses are standard and basic inexpensive hotel grade but they did the job. The kitchen area was clean and well-stocked with utensils, mugs, plates, and bowls. We used paper goods, but everything you’d need is there. Awesome"

"Linda was working the front desk and she was wonderful. Room was quiet at night and breakfast was good. Price was affordable."

"Room was clean when I got there "

"Everything has been wonderful! Rooms were clean. "

"The hotel is top tier. The minute you walk in the lobby, you catch the vibe-cozy & luxurious. The rooms and the pools are amazing! Beautiful garden out back. Great staff! Nice restaurant on site, wish they served hot chocolate tho. Located in a great area, close to casino and other activities. Hibachi restaurant onsite. Def will be back!"

"Staff very helpful, Josh thank you for the delicious breakfast every morning, staff very friendly, room was spotless. Thank you for a wonderful stay. "

"All the above "