New York Hayden Planetarium Hotels

"Breakfast was good."

"The location is good but everything else is not. Gym looks like it has never been cleaned. The shower had mold, and tub drain didn’t work well. The carper was dirty, the chairs were dirty. The rooms are as when hotel first opened and very outdated."

"Needs updating"

"Breakfast food is often stale"

"STAFF WAS PLESANT"

"Excellent hotel right near Penn Station. Large and clean room. Staff was very friendly. Held our bag after we checked out until we headed out to the airport. Highly recommended!"

"I am writing to express my dissatisfaction with my recent stay at your hotel. Unfortunately, my experience was extremely poor. The room had a very strong musty smell, and the ceiling was covered in visible mold. The humidity was overwhelming and even caused me respiratory discomfort. The bathroom was not properly cleaned, as I found hair from a previous guest. Additionally, the bed was in very bad condition—the spring mattress was damaged, and I experienced severe back pain, as it felt like there was a hard bar running through the middle. Overall, the conditions were unacceptable. I was so uncomfortable that I had to check out one night earlier than planned due to the humidity and overall environment. I will not be staying at your hotel again, nor would I recommend it to others. This was a very disappointing and unpleasant experience."

"Room was small but great location. Staff was nice. Perfect for solo traveler wanting to be by Central Park. Great value. "

"This was a wonderful option if you want to be close to all the theaters and action of time square!! Highly recommend!"