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The Hickstead Hotel

3.5 star property
Travelers can unwind with complimentary drinks at the daily manager's reception before enjoying flavorful meals at the hotel's Oak Tree Bistro

Choose dates to view prices

Located in the business district, The Hickstead Hotel blends contemporary comfort with traditional character. Guests can enjoy meals at Oak Tree Bistro, relax in the garden, and use amenities like dry cleaning services and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Haywards Heath, The Hickstead Hotel is in the business district and near the airport. Brighton Lanes is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wakehurst Place and Bluebell Railway - Sheffield Park Station. Looking to enjoy an event or a match? See what's going on at All England Jumping Course at Hickstead or American Express Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Haywards Heath travel guide
Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ

What's nearby

  • Beachy Head featuring general coastal views and a lighthouse
    South Downs National Park
    4 min drive - 6.7 km
  • East Sussex
    University of Sussex
    13 min drive - 20.4 km
  • Reading FC take on BHAFC in the FACup
    American Express Stadium
    14 min drive - 21.4 km
  • The best place for a Motor head. Have to go if you ever get the chance.
    Goodwood Motor Circuit
    53 min drive - 66.7 km
  • All England Jumping Course at Hickstead
    19 min walk - 1.7 km

Getting around

  • Burgess Hill Wivelsfield Station
    6 min drive
  • Gatwick Airport (LGW)
    28 min drive

Restaurants

  • The Sportsman Pub
    15 min walk
  • Starbucks
    12 min walk
  • The Bolney Stage
    5 min drive
  • Costa Coffee
    4 min drive
  • The Woolpack
    3 min drive

About this property

The Hickstead Hotel

Hotel near All England Jumping Course at Hickstead
You can look forward to a free daily manager's reception, a garden and dry cleaning/laundry services at The Hickstead Hotel. The on-site restaurant, Oak Tree Bistro, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), extended parking and express check-out
  • Coffee/tea in reception, a banquet hall and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 24-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Hotel Haywards Heath
Hickstead Haywards Heath
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is The Hickstead Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hickstead Hotel?

Self-parking is free at this property.

What time is check-in at The Hickstead Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hickstead Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Hickstead Hotel located?

Situated near the airport, this hotel is 1.3 mi (2.1 km) from All England Jumping Course at Hickstead, and within 12 mi (20 km) of South Downs National Park and Wakehurst Place. Bluebell Railway - Sheffield Park Station and American Express Stadium are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hickstead Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 656 reviews
Rating 8 - Good. 235 out of 656 reviews
Rating 6 - Okay. 110 out of 656 reviews
Rating 4 - Poor. 42 out of 656 reviews
Rating 2 - Terrible. 18 out of 656 reviews

Reviews

10/10 Excellent

Janette

Great hotel Good parking Excellent staff
Stayed 5 nights in Dec 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.
Stayed 1 night in Jan 2026

10/10 Excellent

Ese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff - good location - very pleasant hotel
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness
The room was clean and very tidy, the staff were very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

scherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved staying here

the room was comfortable. We had a very relaxing stay. The breakfast was excellent. lots of choice and very good ingredients and cooked to a high standard
Stayed 1 night in Oct 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really friendly the room was lovely and it was really good experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Super comfortable room, very quiet-all leading to a very good night’s sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crew enjoyed the stay, comfortable and good food.
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little dated but it was clean and the staff were friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities
We had a 5 night stay at the hotel while visiting the big church festival at wiston estate we had no complaints the staff we're helpful and welcoming breakfast choices we good and service quick overall a nice stay
Stayed 5 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Staff very friendly, pleasant and helpful
Stayed 2 nights in Sep 2025

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Amenities
Breakfast really overpriced for what you get, the property is in the middle of nowhere, nice staff and value for money if u just need a place to stay for the night
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great stay as always rooms are spacious and comfortable
Stayed 2 nights in May 2025

6/10 Okay

Sheelagh

Liked: Cleanliness
Disliked: Staff & service
Very convenient location
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
A bit dated but clean, easy parking, easy checkin, very good value and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities
Nicevpeople and good service staff inside the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, as were the common areas. Room (203) needs a bit of maintenance, cracked basin, loose tap and loose door hinge. But these did not detract from our stay. Very friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff. Well located between Brighton and Gatwick.
Stayed 1 night in Jun 2025

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable rooms. Easy access and ample free parking. Great accommodation for a great price.
Stayed 1 night in May 2025

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Good place to stay. Nice clean and quiet.
Stayed 3 nights in May 2025

8/10 Good

Vanessa

Liked: Staff & service
Very friendly staff. Ser
Stayed 1 night in Sep 2025