Elkhart Heaton Lake Hotels

"Good "

"I think they had some new staff. The person checking us in gave us a document that the morning staff yelled at a customer who had also been given the same document as it was to have been signed and kept by the hotel. I didn't want to get yelled at so just tossed my keys on the desk and got rid of the paper work in the trash. Room temp was set at 90 degrees when we got there so it took a bit to cool off but was fine after that occured. A little loud as our room was close to the lobby. Over all fine place to staff, just a little quirky with the staff and strange room temp setting. "

"None of the amenities we went there for were in order. Pool was out the number 1 reason we went. Booked a room with bathtub did not get but shower. Hairs on the shower walls"

"Me and my wife booked this hotel for one night just to get out of the house and relax and swim. We got to the hotel and the pool was dirty with hair floating in the pool. I fished all of it out with the net they had at the pool and there was a slimy film on top of the whole pool. Nothing was clean in the pool area. We couldn’t even swim if I could put photos on here I would do not recommend this hotel."

"Staff was great. Nice pool and decent breakfast"

"The breakfast was fantastic! Everyone was extremely polite."

"For the price you cannot beat it yes it may be a little outdated on the inside but don't stop you because of that the rooms are clean and spacious the pool and hot tub was very nice and working the staff was friendly the breakfast was decent it had egg sausage waffle maker you're basic but you're not going to find another place for the price that's decent good for family or business people"

"We've stayed her before, that's why we returned. Fruendly staff and overall nice place. "

"Breakdast food was good but couldn't get a fork to eat it with. Room was clean but TV was left set to Spanish with a very poor remote to try to identify how to change it to English. Four of the direct TV stations were blocked. When I tried to call the front desk for help, the phone was not working. "