住宿服务设施

关于辛辛那提机场假日酒店 - IHG 旗下饭店的点评

3 out of 5
辛辛那提机场假日酒店 - IHG 旗下饭店
1717 Airport Exchange Blvd, Hebron, KY

点评

8.2

很好

10 分 - 超赞。505 条好评,共有 1001 条点评" "
8 分 - 还可以。239 条好评,共有 1001 条点评" "
6 分 - 一般。127 条好评,共有 1001 条点评" "
4 分 - 很差。77 条好评,共有 1001 条点评" "
2 分 - 糟糕。53 条好评,共有 1001 条点评" "

8.2/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
第二次定这家酒店,离机场近,设施齐全,服务态度好,周到,下次还会去。非常喜欢这家酒店,推荐大家入住!
2018 年 12 月入住 1 晚

8/10 还可以

Bernard

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Staff at front desk very polite and helpful
2024 年 5 月入住 3 晚

2/10 糟糕

Ben G

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I laid down on the bed and it collapsed. I am not that heavy. Place was dirty, run down and had zero amenities. Very disappointing.
2024 年 5 月入住 5 晚

8/10 还可以

Charles

满意:清洁度
不满意:员工和服务
Shuttle was late
2024 年 5 月入住 1 晚

4/10 很差

Abel

商务旅客
不满意:住宿条件和设施,清洁度
The room was not cleaned properly, there were hairs from different people, I really didn't like it! I didn't have a remote control for the television.
2024 年 5 月入住 1 晚

10/10 超赞

Patrick,West Chester

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The proximity to the airport, Cincinnati/Northern Kentucky (CVG) is excellent. The ability to stay here the night before and leave your car for the duration of your trip makes this hotel the place to stay.
2024 年 5 月入住 1 晚

2/10 糟糕

Kristen

与配偶出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Dirty and old property. Everything was filthy and rundown. Would not recommend or ever stay at this property again.
2024 年 5 月入住 1 晚

10/10 超赞

xiaohui

满意:清洁度
2024 年 5 月入住 1 晚

10/10 超赞

Paula,West Carrollton

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Heidi was very helpful and was able to fix an issue we had while checking in.
2024 年 5 月入住 1 晚

8/10 还可以

Nancy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was fine. Hotel located close to the airport. Very convenient location.
2024 年 5 月入住 1 晚

10/10 超赞

cassie

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a nice stay.
2024 年 4 月入住 2 晚

10/10 超赞

Elizabeth

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This was a wonderful place to stay! My mom said many times during our trip that this is the nicest Holiday Inn she has ever stayed in. The hotel was beautiful, inside and out. Staff was very friendly, knowledgeable and were extremely accommodating.
2024 年 5 月入住 1 晚

10/10 超赞

Mason

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 5 月入住 1 晚

8/10 还可以

Emily

满意:清洁度、员工和服务、住宿条件和设施
Older hotel but no complaints
2024 年 5 月入住 1 晚

10/10 超赞

David

满意:住宿条件和设施
They where very professional and very nice
2024 年 5 月入住 1 晚

6/10 一般

Patrick

不满意:住宿条件和设施,员工和服务
Worst restaurant I have ever been in staff
2024 年 4 月入住 1 晚

6/10 一般

Lee

2024 年 1 月入住 1 晚

2/10 糟糕

Latricia

不满意:清洁度、员工和服务、住宿条件和设施
My room stank and the air went out in the entire hotel will never stay there again front desk lady was nasty and rude
2024 年 4 月入住 1 晚

8/10 还可以

Sorin

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚

4/10 很差

Anthony

不满意:住宿条件和设施,服务设施
Dresser was broken along with the closet door I could not open
2024 年 4 月入住 1 晚

6/10 一般

james

2024 年 4 月入住 1 晚

6/10 一般

James Frederick,Bonita Springs

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The staff is great. Very nice people.
2024 年 4 月入住 2 晚

6/10 一般

Melinda

满意:员工和服务
不满意:住宿条件和设施
It was a place to stay. The room didn’t look much like the pictures. Everything was a lot more worn down and not as clean as portrayed online. It was easy to get to the hotel from the airport on their free shuttle service, but I wouldn’t have wanted to stay more than one night. Experience is reflected in the price.
2024 年 4 月入住 1 晚

4/10 很差

Whitney

与家人及幼儿出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
Pool area Covered in black mold. No microwave in room. Beds hard as a rock. Stay somewhere else and get a free continental breakfast instead of paying for this one.
2024 年 4 月入住 1 晚

8/10 还可以

Kevin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The lobby area was nice for meeting with friends. What I did not like was $19 for a mediocre breakfast duffet is ridiculous.
2024 年 4 月入住 2 晚

10/10 超赞

Joann

与家人及幼儿出行
满意:员工和服务,清洁度
It’s rather old and could use some updating but it was quiet and bed comfortable.
2024 年 4 月入住 2 晚

2/10 糟糕

Clifford,Beverly Hills

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No help with missed flights by airlines. Would expect a credit good for one year.
2024 年 4 月入住 1 晚

10/10 超赞

Roger

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

6/10 一般

Kristen

与家人及幼儿出行
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Parts under construction, no hot tub as listed, not a lot of food options but kids enjoyed the pool and easy to get to the airport. Staff was nice and let us take some breakfast items for the kids since we had to leave so early.
2024 年 4 月入住 1 晚

10/10 超赞

Darlene

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

6/10 一般

James,Canton

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
Our first room had an apple core and a pill on the floor. Then, our second room had a bottle cap on the floor. The pool had a layer of black mold around it just above the water line. The steam room and hot tub were both boarded up. Kinda of a shame because it looked like the hotel was really nice years ago.
2024 年 4 月入住 1 晚

4/10 很差

Bethany

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beds were very uncomfortable. Roach was found on bathroom towel. Toilet was hard to flush. Toilet seat looked like they borrowed it from someone. lol… Took 10 minutes for water in bathroom sink to get warm. Shower head was janky. T.V. was hard to navigate. No complimentary breakfast. Employee at check in was rude and not helpful. I will not stay here again, ever ever. Very disappointing! And I usually stay at Holiday Inn.
2024 年 4 月入住 1 晚

6/10 一般

Michael

与家人及幼儿出行
不满意:员工和服务、服务设施、住宿条件和设施
The facility is dated (90s decor maybe), but it looked like they had started some renovations. Otherwise it seemed clean. There is a restaurant but it was closed the whole time despite being told at check in it would be open for dinner. I had to check our very early in the morning around 6:30 am and the restaurant was not open at that time either. The only dining otherwise nearby is at a gas station. So it is not ideal if you don't have transportation to venture out from the hotel and you want something to eat. The mattress on the bed was really bad and made sleeping difficult. I woke up several times through the night from back pain.
2024 年 3 月入住 1 晚

6/10 一般

Sarah

Very dated and technical problems with check-in.
2024 年 4 月入住 1 晚

6/10 一般

Judy

与配偶出行
满意:清洁度
不满意:住宿条件和设施
Poor lighting in room. Too short shower curtain. Very slippery floor in handicapped shower. Easy chair and nightstands showed extreme age. They would not have been bought in a rummage sale.
2024 年 3 月入住 1 晚

10/10 超赞

Bernie

与家人出行
满意:清洁度、员工和服务、服务设施
Great location. Didn’t eat breakfast due to cost.
2024 年 3 月入住 1 晚

2/10 糟糕

Richard

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Janicelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the area and the room is clean.
2024 年 3 月入住 4 晚

10/10 超赞

Byron

满意:清洁度、员工和服务、住宿条件和设施
Good hotel transportation
2024 年 3 月入住 1 晚

10/10 超赞

CP

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our unexpected needs were met by the CVS vending machine. The food for breakfast in the restaurant was excellent. They provided a shower chair for us. Only wish we had brought our bathing suits. Thank you.
2024 年 3 月入住 1 晚

8/10 还可以

Paul

2024 年 3 月入住 1 晚

10/10 超赞

Kandyce

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely gathering area in the lobby, quick check-in. Great banquet rooms with excellent food! Nice very and clean rooms.
2024 年 3 月入住 1 晚

8/10 还可以

Debra,Dayton

团体旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施
Main bathroom by our banquet room blocked off because of floor remodel. Baseboards we lying in main hall with nails sticking up.
2024 年 3 月入住 1 晚

10/10 超赞

Teresa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Jeffrey,Georgetown

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve stayed there many times when traveling out of Cincinnati. The shuttle to the airport and the parking at the hotel works out great for me. Highly recommend.
2024 年 3 月入住 1 晚

6/10 一般

JaQuan

2024 年 3 月入住 1 晚

10/10 超赞

Michael,Stanville

2024 年 3 月入住 1 晚

10/10 超赞

Patricia

满意:员工和服务,清洁度
Staff were helpful, property would benefit from a bit of refurbishment.
2024 年 3 月入住 1 晚

10/10 超赞

James

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, access to the airport, comfortable and clean room
2024 年 2 月入住 1 晚

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚