Hokuto Heidi's Village Hotels

"People are very nice. Foods, Onsen, and fish in the pond are nice."

"コテージがそれぞれオーナーが違うのかなぁ。宿泊したすぐ近くのコテージはゴミ屋敷で景観が最低でした。"

"清潔になるようなもともとの部屋のリノベーションが良いと思います。 立地も駅から近く便利です。"

"Great experience! The onsen is good! Bathtoom could be a cleaner. "

"Everything was excellent!! We really enjoyed our stay"

"受付カウンターの裏に書類や物が山積みで汚い。部屋のエアコンはすごい動作音、外もうるさく、部屋に耳栓が　置いてある。ベッドは硬く畳の様。風呂の湯だけはラドンと天然温泉で素晴らしいが、風呂の掃除もされておらず、石鹸シャンプーは４席に一つ、とにかく人がちゃんとやればできるところが全くされておらず、これで素泊まり二人で１９０００はボリすぎ"

"ドライヤーが部屋にありませんというので近隣の温泉施設など探したが見つからず。結局諦めて部屋に入ったところドライヤー設置されていた。不慣れなスタッフだったのかな。"

"Very nice staff and family friendly amenities!"

"Very friendly and helpful staff. The food was amazing and tranquil, quiet space. I would return."

"The room was fairly small, but the friendliness of the staff more than made up for it! Thank you!"

"Great place to stay at Kofu! It comes with excellent breakfast, free amenities like ice cream, welcome drinks and ramen. "

"Pros: great price, large room, walking distance from the station Cons: didn’t see any staff so couldn’t ask any questions, kitchen wasn’t too clean"

"Room was very large and comfortable. Onsen was very nice and relaxing. "

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"Stay was convenient. Although i did try to contact staff by email and phone i had no luck. But i also didnt book directly with the hostel so its not their fault either. Luckily there was somoene willing to help get in contact with staff. Bedding was comfortable enough, room was provided with air conditioning. But all in all its totally fine for a short stay. Right next to family mart and easy self check in ~ bonus!! "

"Location of its facility is surrounded by magnificent and beautiful mountains with lots of green, atmosphere is totally different from big city Tokyo. The owner of pension is quite friendly, and capable to treat guest with "omotenashi" from his long experience. "

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."

"It was great, even with do not disturb, they left extra amenities outside for u! Great service! :)"

"Like others who have reviewed Old Age, we found the food to be outstanding. We stayed three nights. Breakfast was always the same, with a nice salad, soup, and very good sausage. The bread was excellent, too. Dinner was the same both nights, but again very good, the fish dish being especially delicious. Also, as others have noted, the room was very small and lacked space for our suitcases. The bathroom was quite possibly the smallest we have ever experienced in Japan - and we lived in Japan...