Workington Helena Thompson Museum Hotels

"Excellent room. Staff friendly and helpful."

"Very friendly staff. Room was neat and comfy. Nice location. "

" From the moment I arrived, my entire experience at this B&B was exceptional. Every interaction with the team felt warm, genuine, and professional — nothing was ever too much trouble, and I truly felt looked after throughout my stay. My room was spotless, beautifully presented, and incredibly comfortable. The attention to detail was clear from the fresh linens to the thoughtful layout and amenities. It felt like a perfect space to relax and unwind. The B&B itself is in a fantastic location, and everything ran smoothly — check-in was efficient, the facilities were well maintained, and the atmosphere throughout the building was welcoming and calm. What really stood out, though, was the level of customer service. The staff went above and beyond to ensure I had everything I needed, including a lovely pot of tea, offering great recommendations and checking in with me without ever being intrusive. Their professionalism and friendliness genuinely elevated my stay. I left feeling refreshed, valued, and incredibly impressed. I would not hesitate to return — and I will absolutely be recommending this hotel to friends, family, and colleagues. A truly brilliant stay from start to finish. Thanks Peter 🌟"

"Staff and room. Room was very big and comfortable. Nicely decorated hotel and Jacob and the lady, I didn't get the name of, in the bar/restaurant were very welcoming and friendly, a credit to the hotel.I'm 43 now so if I have got Jacobs name wrong please accept my apologies. Food was excellent too and reasonably priced . "

"Really enjoyed my stay and most importantly the room upgrade! "

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