Helmsley Spa Hotel

"Older hotel, so rooms are not modern, but are clean and comfortable. Staff went above and beyond to be helpful, so that was the best part of the stay. Nice common area and restaurant."

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

"Positives - Good location for York; great showers and comfortable bed. Negatives - only breakfast option is continental breakfast served in room, though room facilities to do this minimal. No communal space for a drink etc other than a small unwelcoming area between the front door and the reception hatch, which offered a very small range of self serve drinks. More a place to sleep than a place to stay."

"Great"

"Rooms are a good size very clean the staff couldn't be more helpful the pool and spa was a delight with a well equipped gym hotel food was also very good"