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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
A peaceful waterside getaway with scenic rooftop views and delicious dining options at The Watermill Hotel, just minutes from Warner Bros. Studio Tour London

Choose dates to view prices

The Watermill Hotel offers a quiet retreat with a rooftop terrace overlooking serene gardens. Guests can relax at the bar or dine all day at The Riverside restaurant. The hotel provides in-room WiFi and is conveniently close to Warner Bros. Studio Tour London.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping
The current price is HK$652
HK$782 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Family Room, Multiple Beds, Non Smoking

  • 427 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Hemel Hempstead, The Watermill Hotel, Sure Hotel Collection by Best Western is near the airport and on the waterfront. Ashridge Estate and Watford Palace Theatre are local landmarks, and the area's natural beauty can be seen at Chiltern Hills and College Lake Nature Reserve. Looking to enjoy an event or a game while in town? See what's happening at Planet Ice or Vauxhall Road. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hemel Hempstead travel guide
Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • #LifeAtExpedia It was like being part of the magic world of Harry Potter! 🤩 Wish I could really catch the Hogwarts Express from Platform 9 3/4! 😍
    Warner Bros. Studio Tour London
    10 min drive - 13.7 km
  • The stadium in the sunset in london.; Shutterstock ID 2698953
    Wembley Stadium
    44 min drive - 42.7 km
  • Boxmoor Golf Club
    3 min drive - 3.6 km
  • Delta Force Paintball Hemel Hempstead
    4 min drive - 2.4 km
  • The Snow Centre
    6 min drive - 5.6 km

Getting around

  • Hemel Hempstead Station
    3 min drive
  • Chesham Underground Station
    10 min drive
  • London (LTN-Luton)
    33 min drive

Restaurants

  • The Bell Inn
    6 min drive
  • The Fishery Inn
    3 min drive
  • Sunrise Cafe
    5 min drive
  • The Mallard (Harvester)
    3 min drive
  • McDonald's
    13 min walk

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Hotel near Warner Bros. Studio Tour London
You can look forward to a terrace, a garden and dry cleaning/laundry services at The Watermill Hotel, Sure Hotel Collection by Best Western. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a TV in reception
  • Smoke-free property, ATM/banking services and wedding services
Room features
All 71 rooms include comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, travel cots and daily housekeeping

Similar properties

Exterior
Holiday Inn Express Hemel Hempstead by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 1,001 reviews
The price is HK$521
HK$626 total
includes taxes & fees
26 Mar - 27 Mar
Holiday Inn Express Hemel Hempstead by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Watermill Hotel Hemel Hempstead
Watermill Hotel
Watermill Hemel Hempstead
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Best Western Watermill
Watermill Hotel Sure Hotel Collection Best Western
Watermill Sure Collection Best Western Hemel Hempstead
Watermill Sure Collection Best Western
Watermill Sure Collection Hem
The Watermill Hotel Sure Hotel Collection by Best Western
Watermill Sure Collection
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on 22 Mar 2026 start from HK$652, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?

Situated on the riverwalk, this hotel is 1 mi (1.7 km) from Delta Force Paintball Hemel Hempstead and within 3 miles (5 km) of Rex Cinema and Gadebridge Park. The Snow Centre and Frithsden Vineyard are also within 3 miles (5 km). Hemel Hempstead Station is 29 minutes by foot.

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Reviews

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 82 out of 362 reviews
Rating 8 - Good. 116 out of 362 reviews
Rating 6 - Okay. 88 out of 362 reviews
Rating 4 - Poor. 44 out of 362 reviews
Rating 2 - Terrible. 32 out of 362 reviews

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Very clean large rooms, very welcoming and friendly staff, highly recommend a stay if you are in the area.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities
Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Prity

Hotel has the potential to be beautiful with its own water mill, but really needs updating. Decent breakfast. Quiet location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful, room was very clean and nice. An all round excellent stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paul Thfc

Liked: Staff & service, amenities
The water running under the hotel was lovely
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Staff & service

Definitely recommend.

Lovely location, friendly/helpful staff, great value.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Estella

Liked: Cleanliness, amenities, property conditions & facilities
We were greeted with a very warm welcome to the hotel. Check in took a matter of minutesm we were then shown to our room. Which was very spacious with a large bathroom.it may have been a little dated, but it added to uts charm we also had the watermill directly outside our room... Breakfast was included and made to order and they also catered for our dietary requirements.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, amenities
Lovely staff … very welcoming… beautiful serene area. The pub across offers great food. The wifi didn’t work as well as i hoped.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service brilliant, nothing too much trouble, the girl on reception afternoon/evening excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Perfectly acceptable for the price. Friendly staff and a nice, clean room and bathroom. Shower pressure and temperature good too.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the service we received
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Carole

Liked: Cleanliness, staff & service
The Watermill is an average hotel that offers a good service.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Although this hotel is slightly outdated, could probably do with a freshern up (the reception smelt a bit musky). The receptionist was lovely and the hotel staff very friendly. The bed was suprisingly comfortable and I slept well.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Peter

Very friendly . Arrived earlier than check in time but not a problem. 2 very friendly helpful staff, carried my bag to the room , informed about breakfast. Air conditioned room , perfectly clean
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Garry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was very helpful the carpets was dirty the beds was uncomfortable the mattresses where like sitting on a waterbed kettle was broken overall this hotel needs a good revamp i wouldn't stay here again we stayed in best western a few times this was the worst hotel would not recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness
The hotel itself could do with some upgrading, rooms need a mini fridge and bar doesnt offer rhe widest drink selection, but there is a pub across the road to make up for this. The staff couldn't have been more helpful and welcoming and this definitely added to what was overall a very pleasant place to stay for one night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eirlys

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and respectful at all times. Excellent service Thank you.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could give 10 stars to this hotel, especially the staff who go above and beyond to make us feel comfortable. Starting from arrival, we were welcomed with a massive smile at the front desk. I will be back at this hotel. Thnak you all.
Stayed 1 night in Jun 2025