4/10 很差
Sandra
与配偶出行
2025 年 8 月 16 日
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
The bedroom we were given was not the same as any on the booking site. It was small and dark with an old discoloured wardrobe. No where to sit other than dressing table chair. We were directly on a main road that was noisy day and night. We had a small window that had to be open because of the heat and a small roof window in the bathroom. Constant noise from the bar and restaurant below us. The staff were casually dressed, t shirts and jeans. All young and not-in the slightest bit interested in a good morning, how’s your stay etc. lots of boyish tomfoolery and girly chit chat, the customers had to go to the bar for extra plates, cutlery, dessert menus etc. it was more like a self service accommodation. We ordered a cheese board and got just that. No butter, no plates, no cutlery. We had to ask. I ordered a chicken and ham pie meal that was served with beef gravy. Lots of things that need attention. We returned to our room on the Sunday and our clean bathroom towels were thrown on the bed in a heap. There was no visitor information available of where to go and see. I asked the young girl on reception and she just shrugged her shoulders and said no we don’t have anything. I stood and waited for any suggestions and she looked at me. On day three we were asked if we were staying there!
We had booked our last minute get away after loosing my mum after a traumatic four weeks. We spent a lot of money there and came home still exhausted. Not a good memory for us. Very disappointed.
Sandra
2025 年 8 月入住 3 晚
