Newcastle-upon-Tyne Herd Sand Hotels

"Stayed at Elmswood Guest House recently. It was a single room without an en-suite, which I was aware of beforehand and was absolutely fine for what I needed. Overall, everything was relatively clean, though there were a couple of details that could have been better.. some mould in the shower and quite a bit of hair next to the side of the bed. Nothing catastrophic, but noticeable. The stay itself was straightforward and did the job. It’s very much a “somewhere to sleep” kind of place rather than somewhere you’d go out of your way to experience. The only slightly frustrating part was the checkout process. I couldn’t find the dropbox for the keys when leaving, so ended up putting them back in the lockbox. The email instructions they send try to be friendly but were a bit unclear and not especially helpful in that moment. All in all, it served its purpose, just with a few small things that could be improved."

"The restaurant was fine, staff were friendly and helpful, food was satisfactory. Man on reception when I checked in was very friendly. My room on the other hand was not at all like the pictures. It was in need of a good refresh. The bedroom was ok for the one night that I was staying there. But, the bathroom was really shabby. Stained toilet, sink and bath, really grubby looking. I didn't notice the bath and shower until I went to use it the next morning. It was dirty, dust all around the sides, hair in the bottom of the bath and on the shower head, clearly not been cleaned. This was reported to the reception but was too late to do anything about it as I was checking out."

"Outstanding,hotel and staff.love this place.breakfast needs attention.every thing lovely,clean and in abundance but the cooked breakfast needs attention,terrible sausages and the beans looked like they had been reheated over and over again and not just me and my families but quite a few tables had the same left overs. But will I go again,absolutely.house keeping manager ,thankyou for going above and beyond for us.problem with the booking and there computers side but resolved in a heartbeat.thankyou."

"Yes very very good fresh cooked breakfast people very welcoming room warm very relaxing "

"Lights tripped twice on arrival, fan in bathroom very noisy. Lack of power points by bed. Didn’t replenish any tea, milk or toilet rolls. Windows didn’t open or close properly which meant you could hear everything on the street. Location excellent, very good shower and nice big room. Hallway smells divine. "

"A really great stay! Graeme was very helpful and the property was as described and suited our group wonderfully! The location is fantastic so close to the town with gorgeous views! Would recommend"

"Absolutely brilliant stay, really well equipped rooms, great value and helpful staff for checking in and out. Highly recommend!"

"Excellent little apartment really clean with great views and a good location. Mark was great to deal with and very helpful. Amazing host. Highly recommended for a night away!!"

"Very welcoming guy very polite any questions are problems he sorts straight away. Nice views from our window and balcony’s full recommend this place nice a clean to very good attractions around from restaurants to the beach lovely place "