Good property,amenities a little low,but great personnel
Tovias
2024 年 5 月入住 3 晚
10/10 超赞
Victor
与配偶出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente, todo muy bien, limpio y en buenas condiciones, de los pocos hoteles buenos en Hermosillo.
Victor
2024 年 5 月入住 1 晚
10/10 超赞
Karla
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施
Excelente mi viaje y estancia en este hotel🙏💕gracias
Karla
2024 年 5 月入住 1 晚
4/10 很差
Brooke,Santa Ana
与家人出行, 与配偶出行
2024年05月2日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Generally I did like the hotel but there were a couple of issues while staying here.
1) The pool was dirty, when family complained about it being dirty the front desk offered to move them to their location next door that they also own. I was shocked that they didn't offer to clean the pool but to move their location!
2) Only one elevator worked for 2 days, so the wait for the elevator was long and when it did arrive it was packed with people.
2) Our toilet broke and we had to use the chain within the toilet to get it to flush.
3) While we were packing to leave we found a roach in our BED!
Positives:
1) The hotel staff was nice.
2) The buffet breakfast was really good.
3) The hotel lobby smelled good.
Brooke
2024 年 4 月入住 3 晚
10/10 超赞
Arturo
与家人出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay, very clean and comfortable
Arturo
2024 年 4 月入住 2 晚
4/10 很差
Hector
2024年04月29日
满意:清洁度、员工和服务、服务设施
Tenían el hotel lleno de niños y fue una experiencia insoportable