Sydney Hewlett St Reserve Hotels

"Be aware there is no cleaning and having now stayed in a few rooms, each has hair remaining from previous guests. When I flagged this they said the cleaners would come - the cleaners changed half the towels (not all), left all rubbish on the top (there is no bin) and did nothing about the hair visible on the floor. The bottles for the body wash etc. were broken and so couldn’t be used and the shelf itself was broken so the bottles would fall off if you did attempt to use. It’s impossible to get through to speak to reception from the AI bot and even when you do they ignore you and do nothing about your request. "

"Great location modern apartments. Nice pool area and hot tub. Helpful staff. Our apartment was unfortunately quite dark as didn't get the sun most of the day and we had initial apartment balcony cleanliness issues but these were addressed quickly by the staff when brought to their attention . Hardly surprising as the the sliding doors to the balcony were very sticky and almost impossible to open throughout our stay so would have been an issue for the cleaning staff. Otherwise it was quite comfortable and a pleasant stay"

"Great location, spacious room and deck area. Front desk staff very friendly and helpful. Downside was the bed was uncomfortably soft."

"Fantastic stay. Clean, friendly staff, lots of extra activities organized, great kitchen/fridge area. The beach view was also wonderful."

"A good establishment overall"

"Always a great play to Stay !!! … Property is great and staff are fantastic !!! … Highly Recommended !!!"

"Great location. Easy, secure parking."

"Everything about the property was excellent. I would caution though that the pictures online for the apartment show a computer generated sea view whereas in reality there isn’t one "

"The gentleman at reception that checked me in and out was lovely. Very pleasant and helpful. The staff working in the bar/restaurant could learn to be a little more pleasant towards their guests. Will stand to them in the future. No hellos or good byes which are little things that make a difference rather than just looking at you! Location was perfect, older style rooms but was ideal for a short stay. TV with Netflix and comfy bed, can’t fault the stay."