“We had a very pleasant stay, highly recommend, great location, spotlessly clean, loved the special little touches, tea, coffee, biscuits, cereal and even milk and cold water in the fridge. The kitchen was well equipped, extremely impressed, cooked meals and had everything I needed.
Communication was excellent and easily navigated entry and pre-booked parking space which was safe and secure.
Security gentleman was on site at various points but to be honest felt very safe throughout our……
“Really happy to be here, the location is not far from reading station , like 8 mins walk, there r many shops nearby
The room is big n nice, kitchen is well equipped. Really nice experience ”
“It is very centrally located. 5 minutes walk from a large shopping mall and is just a throw stone distance from a beautiful park. Staff are very friendly and helpful.”
“The room is big enough for 2-3 people, it is clean and comfortable, staffs are friendly and helpful, there are many bars near the hotel which is a bit noisy at night, however the location is very convenient. I would definitely recommend this hotel and would love to stay here again.”
“The staff on the 24 hour were particularly friendly and helpful. The rooms are basic and small but super spotless with air conditioning and a super clean bathroom. Tea and coffee were available in the lobby for a price. And you could help yourself to a water dispenser. I would stay here again. ”
“Simple, efficient. Nice room. We only stayed one night, as it was a family party that we travelled to. Hotel seemed to be empty/almost empty when we stayed.”
“The apartment was spacious, modern and clean. We had everything we needed - including a hob and oven, a fridge/freezer and a washing machine, as well as the standard hairdryer, iron and ironing board. The building is secure, and despite being close to Oxford Road, we were not disturbed by traffic noise. We were staying at the apartments during the heatwave, and a powerful fan was provided, which was helpful as we were on the top floor and had skylight-style windows, which meant it was……
“Check in time located in the cafe, time is limited, except inform hotel by phone. Provide free wifi. Breakfast included. No hairdryer in the room. No lift, you have to lift luggage by yourself to the second floor. Double bed for singe for single room, large for one person.”
"The overall accommodation was alright, we stayed in a two-room and two-bathroom unit. The bedding in the master bedroom was a bit dusty, with some small black spots on it. The reception staff did follow up, but since we arrived quite late, we changed the sheets ourselves. The overall cleanliness was average, the master bathroom was poorly designed, with the entire floor getting wet after showering. The smaller room was relatively cleaner, but there were no available power outlets, so it was not very convenient. We cooked in the unit, so we consumed some of the dishwasher detergent.
On the third day, we went to the reception to ask for more, and they said that a welcome pack was provided upon check-in, and if we needed additional items, we would have to pay for them. But it was strange that there was a notice in the unit saying that we could ask the reception for more supplies if needed. We were not quite sure if we could just request more items when necessary.
We stayed for 5 nights, and they said that cleaning would only be done after a week-long stay, so the basic cleaning was done by the guests themselves. Overall, the experience was average.
The reception staff were friendly, and there was free parking available. The overall cleanliness could be improved."